Office Assistant Customer Service
Resume:
AMINA GREENE RESUME
adnh24@r.postjobfree.com
**** ***** **. **** * Phone 667-***-****
Baltimore, MD 21209 or 410-***-****
Motivated individual who demonstrates strong work ethic and enthusiasm for learning new things. Will leverage proven experience and skills to contribute to the company’s goals and needs.
Education
Pikesville High School
Pikesville, MD 21208
Graduated: June 2020
Work Experience
First Watch Restaurants
Pikesville, MD 21208
Server/Hostess November 2020 – April 2021
Welcome and greet customers with a smile.
Answer questions regarding the menu, food/beverage preparation, recipe ingredients, allergens, etc.
Assure all food and beverage items served are up to company standards.
Take food and beverage orders from customers; properly use the Point of Sale System (POS) to record orders.
Serve food and beverages to customers in a timely and courteous manner.
Work as part of a team and help fellow employees at every opportunity to ensure a memorable experience for our customers is consistently provided.
Maintain cleanliness and organization in service areas.
Check with customers to ensure that they are enjoying their meal and take action to solve any problems.
Ensure accuracy of customer check and promptly present check to customers.
Perform other duties as assigned in support of successful/efficient restaurant operations and customer service.
Hostess duties include but are not limited to:
- Greet each guest as he or she enters the restaurant and acknowledge each guest as he or she leaves the restaurant.
- Brings menus, silverware, boosters, chairs, etc. to the table, while seating guests.
- Answers the telephone.
- Takes “to go” orders.
- Operates the cash register.
- Runs the waitlist for guests.
North Oaks Retirement Community
Pikesville, MD 21208
Server October 2019 - July 2020
Take orders and provide service and requested items to residents both graciously and courteously.
Set tables and maintain workstations in proper order.
Assure all food and beverage items served are up to company standards.
Clear dishes from tables during and after meal service.
Maintain a high level of customer service and professionalism to residents and their guests.
Greet residents, employees, and guests warmly, by name and with a smile.
The Lazarus Rite Inc.
Office Assistant March 2019 – August 2019
Temporary spring/summer employment.
Greeted people as they entered the office.
Performed various office work including but not limited to filing, answering phones, taking messages, photocopying, and billing/invoicing.
Provide a high level of customer service to all including customers, employees, and supervisor.
Additional Skills
Proficient in Microsoft Office, in particular MS PowerPoint and MS Word
Quick learner
Works excellent as a Team
Excels in customer service skills
High attention to detail
Responsible, passionate, and creative
References
Furnished upon request
Contact this candidate