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Bilingual in Spanish,Customer service oriented, fast learner

Location:
League City, TX
Posted:
June 30, 2021

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Resume:

ANA M. SANJINES

**** ****** **** **. ****** City, TX adngkw@r.postjobfree.com 832-***-****

OBJECTIVE

My objective is to grow within an organization where I can combine my communication skills, computer skills and leadership skills to impact and serve the community.

SKILLS & ABILITIES

Bilingual in Spanish (Spoken, Written, and Read)

Experience with Word Processor, Excel, Outlook, etc.

Leadership Skills

Fast Learner

Problem Solving

Schedule management

Work under pressure

Cash Handling

Ability to prioritize workload

Excellent Organizational skills

Multitasking

Customer Service Oriented

EXPERIENCE

GRACE CHURCH – ADMINISTRATIVE ASSISTANT

AUGUST 2020 – PRESENT

Taking Attendance

Staff training

Leading Interviews

Scheduling staff

Supervising kids in classrooms

Communicate with parents when issues arise

Ordering and Organizing supplies

Administrating paperwork

Work with different computer programs

Create curriculum for kids

Conduct huddles

Recruit volunteers and staff

SERVICE MANAGER I -WELLS FARGO BANK

SEPTEMBER 2018 - TO – APRIL 2020

As a Service Manager at Wells Fargo my responsibilities are;

Solving customers complaints

Finding financial solutions for customers

Scheduling software

Supervising tellers and coaching them individually

Preparing and ordering cash shipment

LEAD TELLER -WELLS FARGO BANK

JUNE 2016- TO - SEPTEMBER 2018

As a Lead Teller at Wells Fargo my responsibilities were;

Excel at multitasking

Greeting customers and making them feel welcome.

Excellent Skills processing transactions,

Offering great customer service.

Finding the right solutions for customers.

Recommending products and services to help customers financially.

Ordering cash shipment

Supervising multiple tellers

Handling complaints

Buying/selling money

Transaction approvals

Administrating paperwork

Working on schedules when needed

CASHIER/ SALES ASSOCIATE - PAYLESS SHOE STORE

FEBRUARY-2013 TO JUNE – 2014

While employed full time as a cashier and Sales Associate. My responsibilities were;

Organizing and tagging merchandise

Able to balance at the end of the day.

Meeting my goals on sales.

Stocking merchandise

Offering products, and helping customers giving them solutions.

CASHIER/ HOSTESS AND WAITRESS – 888 CHINISE RESTAURANT

JULY-2011 TO FEBRUARY – 2013

While employed full time. My responsibilities were;

Greeting customers with a positive attitude

Taking orders

Provide customers an explanation of the menu

Answering the phone

Ringing up sales

Preparing to go orders

VOLUNTEERING

EDUCATION

CLEAR SPRINGS HIGH SCHOOL, LEAGUE CITY, TX

HIGH SCHOOL DIPLOMA CLASS OF 2011

SAN JACINTO COLLEGE. PASADENA, TX

ASSOCIATE DEGREE - COMMUNICATIONS CLASS OF 2018

UNIVERSITY OF HOUSTON – CLEAR LAKE

BACHELOR’S DEGREE– SOCIAL WORKER - CURRENTLY ATTENDING

SAN JACINTO COLLEGE – FRIENDSWOOD

ASSOCIATES DEGREE– COMMUNICATIOS - GRADUATED

CLEAR SPRINGS – FRIENDSWOOD

HIGH SCHOOL DIPLOMA - GRADUATED

GRACE COMMUNITY CHURCH, GULF FREEWAY TX

KIDS MINISTRY & YOUTH MINISTRY

EXPERIENCE: Grace Kids and Youth Ministry volunteer for 10 yrs.

I began in the youth ministry where I lead small groups I a bible study. I was also in charge of helping the leaders and pastors organize and coordinate the youth services and come up with fun activities.

Now, I am currently volunteering in the kid’s ministry where I am in charge of caring for a group of kids while making sure service runs smoothly. I am in charge of creating a fun and safe environment for the little once and help with preparing their snacks and teach them about the daily teaching they offer at church. I supervise kids when they are in the play area and follow the given procedure for every event or activity. I make sure parents feel at ease about trusting us with their children.

8 DAYS OF HOPE, LOUSIANA TX

HURRICANE ZETA, 2020

EXPERIENCE :

Helped with construction, cleaning houses, picked up trees and leaves from the houses that were damage, talked to the house owners and offer help with their groceries.

REFERENCES

Contact: Mayra Hernandez

Phone : 832-***-****

Email : adngkw@r.postjobfree.com

Contact : Cecilia Lopez

Phone : 713-***-****

Email: adngkw@r.postjobfree.com

Contact: Tiffany Delacerda VanDeventer

Phone : 713-***-****

Email: adngkw@r.postjobfree.com

Contact: Claudia Flores

Phone: 832-***-****

Contact : Anggelo Ramirez

Phone : 832-***-****



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