JEANAI FORTE
*** ***** ******* ********* ****, Longdenville 1-868-***-****
**********@*****.***
A customer-centric marketer, with social media advertising experience, strong collaboration, organizational and communication skills. Seeking new opportunities in digital marketing.
PROFESSIONAL EXPERIENCE
KARIK MARKETING COMPANY LTD
2018 – PRESENT
Sales and Marketing Associate
● Streamline the communication between Sales and Engineering departments that aid in increasing efficiency and productivity.
● Negotiate with international Suppliers to optimize the cost of imported goods.
● Automated the stock management system by the use of Google Drive as a more efficient way to monitor outflow of goods.
● Develop sales and purchasing reports with the use of PeachTree Accounting Software to identify sales and purchasing trends .
● Transformed the overall customer Service experience by remodelling the Work Order system to monitor that all jobs are scheduled to avoid inefficiency . PROFESSIONAL EXPERIENCE
BELLACURE
2017– 2018
Social Media Marketer
● Surveyed over 100 plus customers in which information was gathered and synthesized which indicated the importance of Advertising in which an Integrated Marketing Plan was created .
● Developed and Implemented a Marketing Campaign using Facebook and Instagram to increase customer awareness of services provided by the business.
● Created a forum where customer feedback can be provided thus Improving the marketing campaigns by translating the “voice of the customer”into upsell and cross sell marketing strategies increasing customer spend by 20%.
● Surveyed over 100 plus customers in which information was gathered and synthesize which indicated the importance of Advertising thus resulting in creating an Integrated Marketing Plan .
EDUCATION & CERTIFICATIONS
COLLEGE OF SCIENCE TECHNOLOGY AND APPLIED ARTS OF TRINIDAD AND TOBAGO
2013-2018
Bachelors in Business Administration, Major in Marketing ST JAMES SECONDARY
2007-2012
Mathematics Grade 2
English Grade 2
Principles of Business Grade 2
Spanish Grade 3
Social Studies Grade 3
Principles of Accounts Grade 3