Technical Engineer Office Manager

Mamahleke Francina Seata

**** *** * *********** ******* South,1829 078******* adngd8@r.postjobfree.com Drivers License: Code 10

Objective

I am a hard-working and determined professional seeking an opportunity to succeed in a dynamic company such as yours. I am confident that my knowledge, ability and experience allow me to deliver successful results for any company .Please allow me to highlight my key skills:· able to effectively manage my time through careful planning and organization of work activities · an aptitude for identifying and resolving problems efficiently · excellent communication skills that result in positive interpersonal relationships · a track record of meeting deadlines and producing accurate work of a high standard · proven ability to make sound decisions based on valid information · the capacity to learn and apply new information quickly and accurately · I enjoy working as part of a team and positively contributing to group achievement · I approach all my work with focus and commitment to complete the task on time and to standard · strong computer skills with proficiency in MS Office · I am accustomed to a fast-paced environment and work well under pressure. I am convinced that I can be an asset in any position requiring hard work, enthusiasm and reliability and I look forward to hearing from you soon. The enclosed resume expands on my qualifications and experience.

Skills & Abilities

Problem Solving

Leadership

Customer service

Computer Literacy

Communication Skills

Team Player

Decision making skills

Positive Attitude

Time management

Flexibility

Experience

Job Title: Call Center Agent: Company: Webcom Communications

Contact Business or Private individuals by Phone

Persuade potential customers to purchase a product

Describe product and services

Call existing customers to recommend product updates, renewals or unrelated purchases.

Complete records of telephonic interactions, order and account.

Year: [01/2008]- [09/2008]

Job Title: Call center agent — Company: Direct Channel Holdings

Contact Business or Private individuals by Phone

Persuade potential customers to purchase a product

Describe product and services

Call existing customers to recommend product updates, renewals or unrelated purchases.

Complete records of telephonic interactions, order and account.

Year [11/2009]- [02/2010]

Job Title: Receptionist - Company: Astrum Peripherals (Pty) Ltd

Answering Switchboard

Screening all incoming calls

Taking and trans laying messages

Filing all correspondence

Client liaison with company clients and partners

Ordering stationery and other office equipment

Dispatching

Invoicing

Carrying out receptionist duties.

Year: [03/2012] - [03/2013]

Job Title: Sales Consultant-Company: Astrum Peripherals (Pty) Ltd

Promote, sell and secure orders from existing and prospective clients/customers

Demonstrate products and service to existing and potential customers

Solution selling

Submitting detailed proposal and quotations to customers.

Return process

Picking and Packing

Policies and regulations

Staff Management

Year: [03/2013] - [05/2016]

Job Title: Girl Friday/ Internal Sales assistant - Company: Zetech (Pty) Ltd

- General Office Duties

Answering Switchboard, e-mails, postage

Screening all incoming calls

Taking and trans laying messages

Filling all correspondence

General correspondence using MS Word

Equipment and Systems quotations typing

Travel arrangements

Dispatching

Maintaining computerized customer and Installations databases

Maintaining computerized pricelist

Sales information distribution to customers

Maintaining sales information

Maintaining and Updating company website

Stock control

- Internal Sales and Service

Correspondence with overseas and local suppliers

Taking customer inquiries

Preparing customer quotations per company procedures on Excel, Word, PDF

Issuing purchase orders to overseas and local suppliers

Tracing and expediting overseas shipments

Order control, periodic follow up and reports

Dispatching (local and Overseas).

Payroll time sheets and expenses control

Year: [05/2016] - Current

Education and Training

School Name: Sakhisizwe Secondary school

Highest standard: Grade 12

oAccounting

oBusiness Economics

oEconomics

oSesotho

oEnglish

oMathematics

Year: [2002]- [2006]

Institute Attended: Cornerstone

Qualification: Certificate

Inbound Call Center Training

Outbound Call Center Training

Computer Training

Year: [2007] – [2007]

References

Name: Narene Govender

Company Name: Astrum Peripherals (Pty) Ltd

Position: Account Department

Contact Number: 011-***-****/ 083-***-****

Name: Samantha Moodley

Company Name: Astrum Peripherals (Pty) Ltd

Position: Office Manager

Contact Number: 011-***-****/ 076-***-****

Name: Colette Groenewald

Company: Zetech (Pty) Ltd

Position: Office Manager

Contact number: 011-***-****/ 082-***-****

Name: Denise Duff

Company: Zetech (Pty) Ltd

Position: Stencil Manager

Contact Number: 011-***-****/ 083-***-****

Name: Nelson Sibiya

Company: Zetech (Pty) Ltd

Position: Technical Engineer

Contact Number: 011-***-****/ 081-***-****

Contact this candidate