Home Solutions Office Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ANGELA FOX

SARASOTA, FL 34235

941-***-**** ***************@******.***

Motivated sales professional offering 10+ years of progressive phone sales experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Exceptional Customer Service

Adapt to diverse groups

Multi-tasking strength

Sales training

Problem-solving skills

Client Service

Social perceptiveness

Sales expertise

Excellent people skills

Upselling

SUNBELT HOME SOLUTIONS

Sales Sarasota, FL December 2019 - April 2020 Solved customer challenges by offering relevant travel products and services. Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.

Trained and developed new sales team associates in products, selling techniques and company procedures.

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Managed over 500 customer calls a day

GRAND INCENTIVES

Sales Sarasota, FL April 2017 - December 2019

Engaged with customers to effectively build rapport and lasting relationships. Drove team revenue totals by bringing in over $10,000 in sales. Trained and developed sales manager in company processes, product knowledge, customer service and selling techniques.

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

EDUCATION

ACCOMPLISHMENTS

ADDITIONAL INFORMATION

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

SHUTTERS & BLINDS

Office Manager Bradenton, FL June 2008 - November 2016 Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Adhered to established guidelines to increase profits and collect supplier payments. Improved customer satisfaction scores through application of superior conflict resolution and problem- solving skills.

Managed over 200 calls a day.

Bussiness Management

Keiser University

Sarasota, FL

HIGH SCHOOL DIPLOMA

Burlington High School

Burlington, IA, June 2000

Exceeded weekly quota every week in my position in phone sales. Increased productivity by implementing several process improvements. I just wanted to add that sales has truly become my passion. I had to sell customers over the phone at Shutters & Blinds in order to get them to accept a free in home consultation. Grand Incentives I sold travel and quickly climbed the ladder from 1st level to 3rd level in less than a year and always doubled my weekly goal. At Sunbelt Home Solutions I had to sell customers on the free in home estimates for energy efficient products. I was there a very short time and was offered assistant sales office manager. I no longer hold that position due to the pandemic. They have called to offer an increased wage as well as full time hours however, I am actively trying to find something lucrative working from home. I feel I would be an asset to any company with my proven track record in every sales position I've held no matter what I was selling.

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