Program Manager Customer Service
Resume:
Raymond A. Littlefield
*** * ******** ***, ********, CO 80817
*******.************@*****.***
Objective: Seeking a position as an Admin Assistant with your company.
SUMMARY OF QUALIFICATIONS
Thirteen years of honorable, dedicated and professional military service, serving our great nation in the U.S. Army
Property Book Unit Supply Enhanced System (PBUSES) Manager with an excellent command of program requirements.
Highly proficient in administrative services to include data & process management and technical proficiency in Microsoft Office
oProblem Solver / Conflict Resolution of complex, logistical, technical, and customer service issues.
Team Lead / Supervisor - capable of performing in a multi-tasking role, or in an independent, managed environment.
Professional, resourceful, versatile, flexible, with a keen sense of attention to detail and documentation accuracy.
An efficient and effective organizer, upholding the ethics and standards of the organization.
RELEVANT ACCOMPLISHMENTS
LEADERSHIP
Served as a program manager; relied-upon as an innovative leader and problem solver.
Acquired leadership abilities during combat assignments while providing for the safety of team members.
Experienced at working with a diverse workforce and achieving superior team-oriented results.
ADMINISTRATIVE
Microsoft Office proficiency to include: Outlook, Word, Excel, and PowerPoint
Proficient in utilizing office equipment : PCs, printers, fax machine, digital sender/scanner, and copier
Processed travel orders and reimbursements, completed detailed electronic forms correctly.
Scheduled appointments and conducted interviews; applied personable communication skills.
Verified staff members’ time cards before submitting to payroll; thoroughly proofread and edited.
Provided solid guidance and made service provider referrals based on client needs.
Set up classrooms for visual presentations, provided office support and completed mailing labels.
Performed accurate data entry, maintained 100% confidentiality of 200+ personnel records.
Highly valued for providing superior customer service and resolving complex issues.
LOGISTICAL SKILLS
Thirteen years of honorable, dedicated and professional military service, serving our great nation in the U.S. Army
oProperty Book Unit Supply Enhanced System (PBUSES) Manager with an excellent command of program requirements.
oHighly proficient in administrative services to include data & process management and technical proficiency in Microsoft Office
oProblem Solver / Conflict Resolution of complex, logistical, technical, and customer service issues.
oTeam Lead / Supervisor - capable of performing in a multi-tasking role, or in an independent, managed environment.
oProfessional, resourceful, versatile, flexible, with a keen sense of attention to detail and documentation accuracy.
oAn efficient and effective organizer, upholding the ethics and standards of the organization
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