ORLANDO, FL *****
adng01@r.postjobfree.com
ARREONA WYNNE
SKILLS
Customer Needs Analysis, Problem-solving, Communication, Creative thinking, decision-making, Compassion, Empathy, Microsoft Office, Record-Keeping, Time management
EXPERIENCE
AT&T Call Center, Orlando,FL— Customer Service Representative February 2020 - PRESENT
● Assisted customers with billing issues, technical questions, or providing general help regarding their service.
● Delivered a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathic ear to deliver strong, innovative, creative resolutions to retain valued customers
Office Depot, Winter Park,FL — Sales Associate
December 2018 - February 2020
● Operated and trained associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time
● Built ongoing customer relationships, becoming a trusted advisor by utilizing advanced marketing skills and knowledge to meet the customers needs in product and technology
DSW (Designer Shoe Warehouse), Winter Park,FL— Sales Associate May 2018- May 2019
● Provided friendly service by actively seeking out customers to assess their needs and provide service
● Operated cash register and conducted merchandise inventory for daily shipments
EDUCATION
Valencia College, Orlando,FL— Business Administration August 2018- February 2020
Edgewater High School, Orlando,FL— High School Diploma August 2014- June 2019
AWARDS
National Junior Honor Society
Beta Club