WAEL BADRAN

** * ****** **, ***** # B***, Salt Lake City, Utah 84116

+1-801-***-**** adnfza@r.postjobfree.com Linkedin

SENIOR MANAGER INFORMATION TECHNOLOGY

EXECUTIVE PROFILE

Information Technology – Solutions Design & Implementation - Business analysis - Strategic planning Technology and business visionary with an executive and hands-on experiences in automating multi-billion dollar enterprises. Strong record of success in creating robust IT architectures and infrastructures. Proven the ability to bring the benefits of IT to solve business issues while managing costs and risks by bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives management as well stakeholders. The 29 years of IT experiences including Software, Hardware, Networking, ERP, Infrastructure and Telecommunication, demonstrated my abilities and skills on:

• JDEDWARDS ERP implementation • Technology Architecture & Integration

• System upgrade and migration (JDE) • Global IT Delivery & Project Management

• JDE Functional Consultant • Develop and implement IT Strategy & Disaster recovery

• JDE CNC Professional • Leading Edge Software Development using SDLC plan

• Business intelligent BI implementation • Staff Management & Team Building

• Budgeting & Cost Control • Problem Solving and solutions support PROFESSIONAL EXPERIENCE

Information Technology specialist 06/2020 to present Freelancer, Salt Lake City, Utah USA

A well-versed in a variety of Information services, work with just about any technology that a big and small business would encounter. I use my expertise to help customers with multimillions projects implementation of IT solutions while meeting their financial goals. Ask me about:

• Migrate to Cloud solutions

• Solution architect, design, implement, and maintain

• ERP implementation

• System Security enhancement

• Build and maintain a data center

• Cloud services implementation for SaaS, PaaS, IaaS and DaaS

• Customer support services

Customer Service Representative 10/2020 To Present Maximus (HealthCare.gov), Sandy, Utah USA

Trying to make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Plus, delivering this vital information to callers via phone correspondence. Ensuring to care for each caller with the highest levels of knowledge and eager to provide the best support. Taking into consideration each caller’s entire situation, including his needs, affords and benefits to help him selecting the right health plan.

• Responding to numerous phone inquiries

• Assisting callers in finishing online applications for hc.gov

• Adhering to privacy rules that required by government

• Maintaining up-to-date knowledge of regulations and policies as adhered by healthcare government programs.

Snr IT Manager 2000 to 06/2020

Al Jaber Group, Abu Dhabi, UAE

A senior manager who consistently demonstrated the ability to engage with Al Jaber Group business heads and users to understand and assess their requirements, processes, products, and services. Then, analyzed these provisions and designed, developed, deployed an effective and efficient solution for finances, job costing, logistic, manufacturing and human resources departments for a 34 companies in Al Jaber Group and at point of time we were supporting a 50,000 employees. Some of the solutions, projects, and implementations that I was analyzed, handled and managed are:

Integrated all Business Units and Companies into centralizes GL. Plus, designed and developed UpToDate reporting to the management and Owners using JDE reporting as well as a BI tools QlikView to reflect the daily financial status of the group.

Designed developed and Implemented a fleet management solution for more than 5000 heavy equipments using JDEdward development tools. Plus, migrated data from legacy system and integrated the internal and external equipments hiring into project costing, finance and fixed assets JDE modules. Which drove the management to have a clear picture of their accurate project costing considering equipment utilization

Analyzed HR and Payroll processes and procedures of handling employees’ data, starting from recruiting to payroll processing, and having a single database for all employees in the group, which migrated from niche applications across the group. Moreover, the project migration from legacy to JDE was considering to implement the UAE labor law, without touching the JDE standard setting, which is built on US base labor law. In other words, the project done without any JDE system customization and fulfill UAE labor law standard.

Analyzed the processes of the manufacturing Business units on the group, which has more than 10 factories like aluminum extrusion, fabrication and composite panel, traffic sign, epoxy coating, precision engineering, trailer factory and carpenter and décor. Managed the transform of manual process of items productions into the JDE manufacturing solution and helped reducing the cost of administration, labor, and resources by 30%. Plus, integrated the manufacturing system to inventory control and GL. It was a highly achievement for management, because at a point of time they were able to analysis stock for sale as well resources stock.

Analyzed the workshops job card and mapping the processes to JDE considering an automotive order of spare parts from store. Plus, integrated to fleet management system to schedule preventive maintenance and repair cost resulting ROI saving of more than 25/%.

Manage the major upgrade project of the infrastructures and applications system by; -analyzed what enhancement should be applied to the processes, tools and procedures. -plus, forecast data and manpower growth, then design a robust infrastructure. Moreover, analyzed the renovation of processes and system setup reflecting the best practices that learned during these 10 years of using JDE.

Migrated the Oracle ERP JDEdwards ver. 8.12 to 9.0 and upgraded Oracle Database to ver.12, migrated the WebSphere to WebLogic server, and migrated the Windows to Linux operating system. The project went live with zero system downtime,

Analyzed and Implemented a service desk (Axios) for supporting an army of end users spread among a variety of companies and business units within the group.

Evaluated ERPs solution SAP, Oracle Financial and JDE to select an ERP system to fit the group’s business requirements and considering system features to cover group verity business types, and cost to be within the half million budget.

ERP JDEwards implementation for finance, procurement, logistic, inventory control, workshop maintenance and manufacturing including system setup, user training, data migration and change management hence architect, developed and deployed the right processes to integrate all financial data to GL Moreover, evaluate the MTR (Minimum Technical Required) in terms of hardware infrastructure and Conference Room pilot for the implementing of JD Edwards

Administered, monitored, and evaluated contract services with a variety of service providers/vendors

Guided and played an effective role for a project to build a modern Data center for the group.

Prepared, tracked, and executed IT Strategic Plans; outline both short-term (1-year) and long-term (5- years) goals and objectives (90 percent of goals achieved)

Planned, supervised, evaluated, and motivated a staff of technical, clerical and contract employees; conduct performance reviews; develop and initiate technical and specialize training and career development planning for staff. Organize, coordinate, and assign appropriate staffing resources to a wide variety of routines to a complex data systems projects and user groups.

Studied and analyzed possibility for the group to transform to cloud SaaS and PaaS solution considered ROI and cost reduction of maintaining the resources of Hardware, software, network, and manpower

Identified short-term and long-term sites/projects goals, objectives, priorities, and activities to be accomplished and consistent with IT department’s strategies.

Designed and procured IT infrastructure and software applications for large construction projects having IT items for more than 1 Million USD project (Airport Project).

Managed and Directed the IT services for Al Jaber Business Unit / Department and provided solutions to control project operational and financial activities

Managed the setup process of the Wintel infrastructure of the company servers (Win 2000/ 2003, Exchange 2003, SQL 2000, SPS 2003, ISA server 2000, Windows Cluster server, and Tivoli backup solution).

Provided executive leadership as an IT Manager for the group of companies having verity of business type. Responsible for all aspects of strategic IT planning, implementation and support. Managed and delivered multiple largescale projects on time and within budget System Analyst / Developer 1995 to 2000

AL Jaber Establishment, Abu Dhabi, UAE

Controlled Management System for equipment profit analysis integrated with accounts, inventory control and workshop module.

Managed the stock market accounts for the company’s owners.

Supervised & fine-tuned for a construction equipment profitability analysis program.

Designed and developed a workshop system for repairing internal and external equipment which included: Job card entry module, manpower and spare parts costing, report analysis, and integration to accounts / inventory control.

Redesigned and implemented, fixed assets and equipment/ machinery/ vehicle System, which includes: Generate depreciation, movement control and internal/ external time sheet.

Responsible for conceiving and implementing the company’s equipment hire and leasing system, resulting in direct savings for the company.

Programmed, trained and supported PC based applications (Stock Control for Catering dept., Query for Filter factory and Telephone Bill Control for accounting Department) Programmer 1991 to 1995

AL Jaber Establishment, Abu Dhabi, UAE

Migrated from WANG VS/ Speed II to DG-Unix/Informix. The entire project, which included data transfer, redevelopment, enhancement & implementation of all existing applications, was completed on schedule and well within budget.

Introduced a new feature in the Payroll / Personnel system like leave, indemnity and timesheet control. Driven a strategy to control the wages related to the new features and integrated with the ledger.

Maintained the new accounting system after migration to Informix and customized it according to our company’s needs. Introduced new transaction types and linked them to the ledger. Designed and developed management reports.

Developed a module to control the loan interest for an audit company.

Designed, developed and computerized fixed assets, payroll management system, equipment machinery

& vehicle system which include: Generate depreciation, movement control and internal/ external time sheet (Software: SPEED II / WANG VS).

Pre-graduation project 1990 to June 1991

Farhat & Partners, Beirut, Lebanon

Supporting a Banking Communications Software (SWIFT) using Informix as database

Assisted in computerizing the accounting system of the company.

Transferred accounts system from manual to computerize accounting entry using the basic accounting principles

EDUCATIONAL BACKGROUND

1991 Bachelor’s Degree in Computer Science from Lebanese American University CERTIFICATES

1994 Unix System administration

1994 Informix 4GL/SQL programming / on-line Systems Administration 2002 Oracle-JD Edwards ERP Solution

2002 Microsoft Windows 2000 Administration / SQL2000 Administration 2006 IT Project Management

ADDITIONAL

Computer skills:

Microsoft: Windows 3.x/9x/NT/2000/XP/7, MS Access, Visual Basic, SQL, Share point and exchange. Programming: Pascal, Visual Basic, Informix 4GL, C, FoxPro, Ms Access, Power Builder and Speed II Unix Systems: DG-UX

Databases: Informix, Oracle, SQL, MS Access

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