Warehouse Supervisor Charleston

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JAMES

JACKSON

J

*** **********, ***** *****, ** 29445, 843-***-****, adnfz5@r.postjobfree.com Motivated warehouse professional with record of progressive growth and achievement. Proficient in multiple areas of warehouse operations, equipment, and SOPs. Focused on delivering consistent results against targets. Capable and dedicated warehouse management professional equipped to improve operations with strong attention to detail and systematic approach to maximizing efficiency. Manage highly accurate and current recordkeeping, training staff to update system correctly and minimize errors. History of improving profits with tight cost controls and scheduling improvements.

Associate training Operations management SOP maintenance Employee motivation Workforce management Logistics coordination Warehouse Supervisor August 2018 - May 2021

kuehne nagel NORTH CHARLESTON, SC

Coached, trained, and mentored warehouse employees in important protocols and practices. Kept team in compliance with SOPs by maintaining training matrix and documentation. Maintained high degree of visibility and access to shipping, receiving, and packing room employees to quickly respond to any need.

Evaluated crew member performance, including 30,60.90 reviews, corrective actions, and merit awards. Led staff meetings to inform crew members of production schedules or changes in procedure. Managed employee scheduling and task delegation, coordinating labor requirements to align with business demands.

Service Advisor December 2016 - July 2018

Hoover chrysler jeep NORTH CHARLESTON, SC

Estimated repair costs with knowledge of parts and labor prices. Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions. Identified specialized product, repair, and maintenance needs by consulting directly with customers. Managed preparations for planned service appointments by coordinating parts, technicians' work, and bay assignments.

Prepared service appointment work orders based on customer information and initial assessments. Planned regular preventive service appointments to accommodate customers' usage patterns. Outside Sales Account Manager July 2013 - December 2016 Fleetpride NORTH CHARLESTON, SC

Exceeded quotas frequently with continuous product pushes and attention to customer needs. Estimated and quoted prices, credit or contract terms, and delivery dates. Answered customers' questions about products, prices, and availability. J

EDUCATION

Converted more than [Number]% of prospected leads to contracted accounts. Satisfied customers through efficient payment processing and delivery coordination. Highlighted products with creative and engaging merchandise displays. Troubleshot problems and developed successful solutions. Developed solid relationships with staff, customers, and vendors. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Fixed problems with equipment using troubleshooting and repair abilities. Wholesale Sales Representative February 2011 - July 2013 Fred Anderson Toyota Charleston, SC

Kept impeccable records highlighting leads, sales activities, and revenue numbers. Vetted new customers thoroughly, conducting in-depth research to understand needs and financial considerations.

Worked with customers to explain product features, prices, and credit terms. Maintained revenue levels from current accounts by following up after completed sales and every

[Timeframe] to offer additional products and services. Generated price quotes, drafted credit or contract terms, and estimated projected delivery dates. Redirected and overcame objections using exceptional communication skills and in-depth product knowledge.

Highlighted products to current and prospective customers by conducting live and pre-recorded demonstrations.

Supervisor March 2003 - January 2011

American Lafrance Jedburg, SC

Improved team performance by providing direction and hands-on support. Protected team members from unnecessary risks by conducting regular safety training. Focused employees on important tasks and prioritized work actions to accomplish daily goals. Tracked employee performance to determine areas of strength and skills to improve. Reduced costs and streamlined production processes with implementation of Lean principles. Adjusted staff methods to achieve new objectives based on company demands. Oversaw employee training and all staff management tasks. Directed daily store operations, including staff management, task delegation, merchandising, and customer service.

Controlled labor costs by streamlining workflows based on expected demands. Maximized employee performance with effective training and close mentoring. Contributed to effective decision-making with detailed reports on daily operations. Brought in well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates.

R.B.STALL HIGH SCHOOL, NORTH CHARLESTON, SC June 1981

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