PERSEPHINEY HOPKINS

*** ***** *****

Clinton, Mississippi 39056

601-***-**** adnfuv@r.postjobfree.com

EXPERIENCED LOGISTICS SUPERVISOR

Accomplished and quality-oriented Logistics Supervisor with over twenty years of specialized experience in Fleet Management, Logistics Planning, Route Management, Customer Service, and Resource Management. Excels in providing leadership and guidance to employees, creating performance improvements, and maintaining quality assurance initiatives to ensure positive customer experiences. Excels in administrative support and employee relations, consistently furthering knowledge and developing competencies in new areas. Exceeds supervisor’s expectations with a history of achieving high performance marks and earning multiple recommendations for promotions. CORE COMPETENCIES

Team Building Supervising Staff Development and Training Cost Reduction Problem Solving Distribution Management Employee Relations Report and Document Preparation Internal Quality Assurance Remote Capable Facility Management Executive Assistant Customer Compliance Health & Safety HAZMAT Demand Planning Materials Planning Interpersonal Skills Organization Time Management Written and Oral Communication Critical Thinking Results Oriented Customer Service Self-Motivated Flexible Fast Learner KEY HIGHLIGHTS

Leadership: Proven record for completing multiple projects in high pressure, high tempo environments producing on schedule and within required deliverables.

Troubleshooting: Dedicated Supervisor that can make tough decisions quickly while responding to stressful situations and problems without breaking policies and procedures. Program Management: Record of success managing multiple departments to achieve annual strategic goals. Experience managing equipment, personnel, and maintenance statements in highly regulated environments. PROFESSIONAL EXPERIENCE

Infusion Plus Jackson, Mississippi January 2019-Present Pharmacy Courier

Administered and managed pharmaceutical and medical supplies for customers in assigned territory. Ensure all regulations are respected, safety standards are adhered to, and workflow advanced efficiently. Acted as the liaison to executive leadership and medical companies regarding efficient and compliant operations.

• Review daily assigned deliveries to create an accurate route to collect payments and deliver medical supplies and pharmaceutical orders.

• Accountable for maintaining accurate reports regarding pre-trip, post-trip, mileage, and order status reports daily.

• Use written communication to create, edit, and finalize courier manifest through RX 30 System. Waste Management Jackson, Mississippi October 2016-Apri 2018 Commercial Residential Operator

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by decreasing staff turnover.

• Decreased customer service complaints and poorly planned routes by implementing needed controls on standardized procedures.

• Recognized for Fleet Management, Safety Operations, and policy improvements that caused improved operations of large commercial vehicles within all state traffic and transportation guidelines.

• Managed a schedule of operation to audit employees work performance and make necessary improvements. PERSEPHINEY HOPKINS, PG. 2

Experienced Logistic Supervisor

Mid-State Welding and Construction Jackson, Mississippi January 2009-June 2020 Logistics Supervisor

Planned, organized, and facilitated transportation and communication meetings, leading a team of professionals that exceeded customer expectations. Implemented evolving training methodologies, logistics manuals, and regulations governing processes to oversee improved operations, standards, and procedure.

• Managed twenty-five employees and awarded accolades for time management, organization skills, improved employee performance, and decreasing customer complaints.

• Chaired meetings to discuss important decision-making tools related to financial projections, historical data, vehicle maintenance logs, safety reports, on-the-job training statuses, employee records, and deadlines weekly.

• Maintained operation schedule for all fleet equipment, client appointments, delivery schedules, and policy changes.

EDUCATION CERTIFICATIONS TRAINING

Master of Public Health Environment Science Jackson State University 2013 Bachelor of Science Professional Interdisciplinary Studies Jackson State University 2010 TECHNICAL PROFICIENCIES

Microsoft Office Business Suite Excel Word PowerPoint Outlook Windows Internet Explorer Google Chrome Firefox MAC Dispatch Program Fleet Management Software CDL Class A License