Virtualization Engineer Application Project

SUMMARY:

Mobility Device/Application Management (MDM/MAM) and Messaging SME with 10 + years of Architect, Engineer and Tower Lead Engineer experience. Proficient with VMware (AirWatch) Workspace One (UEM) MDM) 6.X,7.X,8.X,9.X,18.X,19.X, 20.X & 21.X, Microsoft Intune Tenant 19.X, Blackberry (BES) 5.X & 10.X, Good Technologies 6.X, 7.X. 15 plus years of Infrastructure and Application Project Management.

20 years’ Wintel Operations experience. Proofpoint Protection, VMware (vSphere/ESXi) 3.X/4.X/5.X/6.X & 7.X.

STRENGTHS:

14+ years of Mobility & Messaging: Level 3 & 4 Support (AirWatch, Intune & Microsoft Exchange).

8+ years’ as MDM/MAM/EMM VMware (AirWatch) Workspace One (UEM) SME & Level 3 & 4 Mobility Architect, Engineer and Tower Lead experience. VMware AirWatch Associate Accreditation.

Migration SME WorkspaceOne\Airwatch to Microsoft Intune.

WORK EXPERIENCE:

Sr. IT Consultant at Twitter Corp., Remote-Washington, NJ) (10/20-4/21)

VMware (AirWatch) Workspace One Sr. Engineer working remotely but based out of Twitter’s San Francisco, CA Headquarters. Workspace One (UEM) MDM/AirWatch (SaaS V.2008-2102). Zero Trust Project to securely harden UEM trust & security. Tasked to Architect Windows Autopilot (POC) integration and security enhancements for Windows 10. Engineered Elevated and Advanced Hardening for iOS and assisted with MacBook Pro’s hardening.

Sr. IT Consultant at New York City Dept. of Information Technology, Brooklyn, NY (1/20-10/20)

Senior Enterprise Mobility Architect/Engineer working for VMware/Workspace One.

Mobility Team Lead responsible for the (AirWatch) Workspace One (UEM) MDM/MAM AirWatch (V.1907 & (2001) migration over from On-Premise to SaaS. The plan was to build out and migrate 50,000 mobile devices into the Cloud. Performed Health Check. Remediated 27 servers with expiring SSL Certs and APNS. Upgraded Red Hat VPN Tunnel from Relay to Cascade Mode. Upgraded 10 Classic 9.0 SEG’s to V.2. Migrated 70 NYC Agencies (OG’s) from Android Legacy to Android for Enterprise. Even distribution of devices between iOS (ABM/DEP) and Android (Samsung Knox). Trained several new MDM Administrators and escalation point for the City of NY.

Senior IT Consultant at A.I.G. Technologies Inc., Livingston, NJ (10/19-12/19)

Senior Enterprise Mobility Engineer at AIG’s Data Center.

Mobility Project work involves the planned (AirWatch) Workspace One (UEM) MDM/MAM AirWatch (V.9.6) migration over to Microsoft Intune. The plan for the migration is to build out and migrate 20,000 mobile devices over to Microsoft Intune.

Senior IT Consultant at Comcast Corp., Philadelphia & West Chester, PA (5/19-10/19)

Enterprise Mobility Tower Lead Architect & Senior Project Manager at Comcast Corp. (HQ & DC).

Mobility Tower Lead Engineer for the planned (AirWatch) Workspace One (UEM) MDM/MAM AirWatch (V.19.08) migration over to Microsoft Intune (V. 19.X). The initial phase of the migration plan is to build out and migrate 45,000 out of 140,000 mobile devices by end of year to Microsoft Intune.

Senior IT Consultant at Lehigh Valley Health Network, Allentown, PA (8/18-3/19)

VMware (AirWatch) Workspace One Lead Engineer (SME) at LVHN’s Technology Center.

Ongoing (Airwatch) Workspace One (UEM) MDM/MAM Airwatch (V.18.10) and Microsoft Intune (V. 1902)

Projects including: AirWatch on Prem Upgrade from 9.1 to 18.10. Airwatch APNS and Device Agent Certs updated.

Deployed, tested and evaluated Intune POC then moved it to Production. Upgraded the Apple DEP (Device Enrollment Program) and VPP (Volume Purchase Program) to the latest (ABM) Apple Business Manager. Deployed EPIC Medical applications (Rover, Haiku & Canto) via Workspace One and Microsoft Intune.

Senior IT Consultant at UPS Inc., Mahwah, NJ (6/18-8/18)

VMware (AirWatch) Workspace One Engineer

Completed (Airwatch) Workspace One MDM/MAM Projects at the UPS Data Center.

Deployed and tested UPS Global Settings via VMware AirWatch and provided Level 3 MDM/MAM support. Configured via AirWatch for GEO-Location, BYOD, Token and Policies limiting number of enrolled devices.

Senior IT Consultant at Fed-Ex, Buffalo, NY (5/18-6/18)

Microsoft Exchange & AirWatch MDM Engineer

Worked on Exchange & Airwatch Workspace One\Boxer MDM Projects at the Fed-Ex Data Center.

Deployed Internal Fed-Ex Applications via VMware AirWatch and provided Level 3 MDM support.

External-IT, Iselin, NJ (9/17-12/17)

Technical Account Manager/Sales Engineer

Managed Investment Advisory Firms (RIA) Cloud based support accounts for a technology company. Resolved technical issues impacting Cloud clients and sold additional service contracts to clients.

Synchronoss Technologies, Bridgewater, NJ (2/17-6/17)

Mobility Engineer/Architect

Engaged in the support and engineering of the Secure Mobility Platform on Linux Red Hat 7 (VMware 6.0).

Designed and built (SMP) Linux Servers on VMware ESXi. 6.0 in the Enterprise Business Unit’s Lab.

Senior IT Consultant at Sanofi-Aventis (US), Bridgewater, NJ (8/13-2/17)

Mobility Team Leader: Microsoft Exchange & Mobility (MDM) Workspace One Engineer.

Responsible for the technical oversight, development, implementation, and support of all Messaging’s Mobility

services for the America’s (240,000 Mailboxes/80,000 AirWatch/Workspace One mobile devices managed).

Wintel monitoring of Windows Server 2008 & 2012 (R2), including daily review\resolution of error logs.

Managed and documented system configurations; Trained new Analysts on AirWatch, BES and Good.

Proofpoint Protection, AirWatch (MDM) 7.3,8.3, BlackBerry 5.X,10.X, and Good Technologies 6.3,7.2.

Converted IT Consultant at Atlantic Health System, Inc., Morristown, NJ (5/12-8/13)

Microsoft Exchange Engineer

Active Directory and Exchange Administrator responsible for 15,000 Email and Network Accounts.

Escalation point for all Email, Active Directory, and Mobile Device (BES) issues.

Supported the MS Exchange upgrade from 2003 to 2010 for 15,000 staff.

Managed Mimecast and ZIX appliances.

Blackberry Enterprise Server (BES) 4.X & 5.X Administration.

VMware 4.X ESXi Support of Core Exchange and Mobility Servers; VMware Server Creation.

Wintel management of all Messaging and Mobility Servers.

Instituted 24/7 Monitoring of Newton Medical Center Exchange Servers with Solar-Winds.

Power Shell Exchange scripting in support of corporate acquisitions and divestitures.

IT Consultant at Pfizer, Inc., Peapack, NJ (11/11-4/12)

Global Systems Archive\Virtualization Engineer

Virtualization Engineer responsible for the archival of data, applications, or entire systems for Pfizer’s global

enterprise. Provides support via system administration and engineering for Development Lab (Data Center).

Proficient at performing global system decommissioning and virtual system archival (P2V).

Skilled at creating new VMware ESX (3.X, 4.X) servers and VDI/workstations for both the production archival

environment as well as the local development lab. Over 40 guest systems created in VMware

Provides support via system administration and engineering at global development lab (Data Center).

Premier Healthcare Exchange (PHX) Inc., Bedminster, New Jersey (11/09-10/11)

Systems/Network Administrator

Responsible for IT Infrastructure Operations support, providing 24/7 monitoring of VMware ESX 5.X

consisting of Windows Server 2003 & 2008. Involved in the upgrade from MS Exchange 2003 to 2010 via 2007 and managed the Outlook user roll-out. Management of all Wintel servers Physical & Virtual (Hyper V & VMware)

Competent Exchange 2003\2010 Administrator (mailbox creation, deletion and archival).

Project Manager and lead Engineer on several Infrastructure projects including (P2V & P2P) Windows Server

2003 to 2008 migration/upgrades.

IT Consultant at Celgene Corporation, Summit & Basking Ridge, New Jersey (2/08-11/09)

Team Leader Global Network Operations Center (NOC) located at Celgene's Dual Data Center.

Responsible for Data Center systems support and global monitoring of (Windows Server 2000, 2003),

VMware 3.X, Linux RedHat 4.X, 5.X on IBM Blade Center (H) and Dell Power Edge servers along with

Tivoli (TSM V5.X, 6.X) administration. Wintel management of all Windows Servers & Linux.

Adept at Tivoli Storage Manager (TSM 5.X, 6.X) administration, client/server installs, support, backups,

restores, data archival, and Iron Mountain Tape (DLT IV 80GB) rotations on IBM System Storage

TS3584/TS3588 Tape Library. Proficient at performing Intermapper monitoring for the Global Network Operations Center. Capable of troubleshooting server issues involving 2,000+ production and validation servers.

Competent at building and patching Microsoft Server 2000 and 2003 servers.

IT Consultant at Mitsui Sumitomo Insurance Group, Inc., Warren, New Jersey (10/07-2/08)

IT Operations Consultant/Domain Administrator

Responsible for all network and application security for users both internal and external in a multiple Windows

Domain WAN. (Windows Server 2003, Exchange Server 2003, XP, Citrix, SQL Server 2000/2003.

Create email accounts for Outlook 2003 users on Microsoft Exchange Server 2003.

Establish, maintain and terminate user accounts on Windows Server 2003 (Active Directory), IBM-AS400 and

Citrix. Provide security administration to over 100 applications.

HSBC Technology and Services, Bridgewater, New Jersey (1999-2007)

Senior Systems Administrator (PC/Server Support Level 2, 3)

Responsible for second and third level support for user’s onsite and Data Center servers

(Windows NT 4.0, 2000/2003/XP, Citrix, Novell 3,4,5,6.X) WAN.

Maintain and establish user accounts on both Windows NT 4.0/2000/2003 (Active Directory) and Novell 5&6. X.

Install, configure, support, troubleshoot and maintain Microsoft Windows NT 4.0, Windows 95/98/2000

and XP, Office 97/2000/2003, Novell NetWare and Lotus Notes 4.X/5. X.

PROFESSIONAL CERTIFICATIONS:

VMware AirWatch Associate Accreditation: Enterprise Mobility

Microsoft Certified Systems Engineer (Expired MCSE) Windows NT Enterprise Server 4.0 (ID # 996338)

CompTIA Network + Certified (Network Support/Administration), A+ (Certified Core Hardware and OS)

Proofpoint: Protection/Privacy Accredited Engineer

EDUCATION:

Seton Hall University, South Orange, New Jersey

Graduate with B.A. Degree

RECOGNITION AWARD: Comcast-NBC Corporation: CIO Award for Audit Remediation (Mobility) 2019

RECOGNITION AWARD: Wipro Technologies Inc: Senior Leadership Technology Award (Comcast) 2019.

LINKED-IN PROFILE: https://www.linkedin.com/in/frank-figurski-b1b1487

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