Human Resource
Resume:
Dear Recruiter,
I am writing to express my interest to be a part of your organisation that will challenge and utilize my expertise.
Review of my credentials will confirm that I have worked for 9 years in different companies mainly in Human Resource Department. I have worked in two different MNCs in India in Human Resources, Travel and Expense reports processing, ESG/CSR research analysis and in quality domain. I have also worked in Dubai for 2 years in logistics, human resources & administrative and purchase department. Recently I have worked for 2 years in Oman in Human Resources department.
In addition, I possess exceptional skills in communication, team work, innovative thinking, learning and development, customer focus, leadership, interpersonal and presentation.
My detailed resume is enclosed for your reference. I believe my knowledge and skills will bring value to your organization. I would welcome the opportunity to meet/discuss and explore the possibilities of the same.
Thank you,
Sabitha Veena Dsouza
Sabitha Veena D souza
adnfqa@r.postjobfree.com
Career Objectives
To be a part of an organisation environment that will challenge and utilize my expertise in creating a high performance organization.
Academic Qualifications
Masters in Business Administration (MBA) - Specialization in Financial Management & Personnel Management (HR), ACMS College, Mangalore - June 2004.
Affiliated to Canadian School of Management-Institute of Graduate Studies (CSM-IGS).
Bachelors of Commerce (B.COM) Specialization in Banking and Personnel management (HR),
St. Aloysius College, Mangalore - April 2002. Affiliated to Mangalore University.
Technical Qualifications
MS Office package, Visio
SnagIt & CaptureWiz (technical writing tools)
Fundamental Certification Program in Technical Writing - The Writers Block (TWB), Bangalore - June 2009.
Professional Experience: Human Resource & Administrative Management, ESG research analysis, Logistics, Quality and Purchase department.
1. Company Name: Areej Modern Trading (Oman) January 2019 – December 2020
Job Profile: All human resources, basic accounting work and overall coordinating with the company owner, employees and PRO for the company related work.
Designation: HR executive
Responsibilities:
Sourcing candidates for the various job requirement
Arranging their air tickets for travel
Coordination with PRO for visa and labour card processing
Maintaining leave, attendance, medical insurance, overtime and salary details
Preparing offer letter, salary certificate, termination letter etc.
2. Company Name: Business Automation Security Systems (BASS)
(Shipping, logistics & trading - Dubai, UAE) October 2010 October 2011
Circle Holdings is a group with shipping, logistics & trading companies located in UAE, Qatar, Kuwait, Singapore & India. BASS is a trading division of this company.
Job Profile: Providing a range of human resources, administrative, training and development & payroll services to the group.
Designation: HR executive
Responsibilities:
Responsible for overall HR, administrative, T&D, and payroll related duties of the group.
Responsible for the complete recruitment cycle (talent acquisition) for sourcing the best talent from diverse sources after identification of manpower requirements for new /existing Depts.
Preparing job profiles and identification of competencies
Induction & Orientation
Developing HR policies & procedures and implementation thereafter
Determining training needs of employees; preparing the monthly training calendar & organizing training schedules, obtaining feedback on training programs & carrying out modifications if necessary
Manpower control, budgeting & costing
Responsible for performance evaluation, compensation, rewards & benefits
Coordinate with PRO for new visa processing & cancellation
Maintaining & updating of medical insurance details for the employees and look for new policy etc.
Updating management and employees on labour laws, & visa rule change
Prepare all HR letters relating to probation confirmations, salary certificates, disciplinary issues, performance letters, etc as per employee or management request.
As & when required coordinating with operation team to prepare Standard Operating Procedures.
Coordinate for payroll process, EOS process etc.
Achievements:
Introduced HR & Payroll software for the company
Received positive feedback on good employee relations, employee training & development
Achieved increased level of employee satisfaction
Promoted to group HR in 3 months of experience from one of the companies within the group
3. Company Name: Chalhoub Trading (Dubai, UAE) May 2010 October 2010
Job Profile: Worked in a retail and distribution sector of beauty, fashion and gifts in the Purchase Department. Receiving incoming shipment and releasing the same for sales processing with predefined process is the core activity in the department.
Designation: Purchase Administrator/Documentation
Responsibilities:
Recording incoming shipments in the BAAN tool with predefined procedures & policies.
Providing data to the traffic team & warehouse team of the new shipment arrival.
On arrival of the shipment, receiving shipping documents from traffic and WH team.
Processing the shipment with supplier Invoice, delivery invoice and freight charges, etc.
Informing the division once the shipment is released for sales processing.
Follow up with supplier for Credit Note/Debit Note for the discrepancy in the items delivered.
Maintaining documents of daily processed shipment, for quality and future reference.
Communicate with customers or clients for initiating purchase.
4. Company Name: TATA Consultancy Services December 2006 December 2009
Job Profile: Corporate Social Responsibility/ESG research analysis on fortune 500 companies on environmental, economic, social and governance (ESG) information and its implications on company s valuation.
Designation: Team Manager/ CSR or ESG Research Analyst
Responsibilities: As a Team Manager with 15 members in the team, responsible for CSR/ESG research analysis on fortune 500 companies in Consumer Discretionary sector which includes retail, automobile, trading etc. with predefined process, policies and procedures.
Responsible for team quality and deliverables.
Quality review on all the companies rated by the team members.
Process training for the new joiners.
Learning and Development
Prepare productivity and quality matrices for the team.
Development and preparation of course content and support materials as required for the process.
Regularly interacting with the client for clarifications, suggestions/process improvements and deliverables.
Evaluating team members on their performance.
Involved in the recruitment and training process.
Other responsibilities:
IQMS (Integrated Quality Management System):
Responsible for preparing monthly project status reports using quality tools like SIPOC, Pareto chart, Fishbone analysis, FMEA, etc.
Attending quality review meetings with the seniors of the company.
Involved with the quality team for the project certification on triple audit (ISO9000, ISO20000 & BS27000).
ISM (Integrated Security Management):
Training the project members on security compliance.
Conducting monthly audit on security compliance in the team.
Responsible for preparing monthly reports as required by the ISM team.
Achievements:
Promoted to Team Manager position with 11 months tenure in the project.
Implemented Structured Problem Solving (SPS) techniques which helps to identify grey areas in the process and subsequently helps to improve quality using basic statistical techniques like Fishbone analysis, Pareto chart, etc.
Awarded with Team Manager of the year 2008.
4. Company Name: Honeywell Technology Solutions Ltd (HTSL) August2004 December 2006
Job Profile: Conducting HR duties like recruitment, processing and auditing of Travel & Expense reports of global employees, Training & Development, performance management of employees, implementing HR policies and auditing the same.
Designation: Senior Process Executive (HR Generalist)
Responsibilities:
Responsible for processing and auditing of Travel& Expense reports of global employees with commercial, legal and technical knowledge.
Handling HR policy related queries.
Monitoring of expense claims as to meet Honeywell standards and audit requirements.
Thorough understanding of global travel policy and regional travel addendums and communicate the same to the employees. Carryout process training for the team as and when required.
Communicate with employees & managers globally in enforcing policy compliance when deviations are noticed.
Identifying training and development needs, then to implement and assess the same.
Conducting work interviews and allocating candidates to the required projects as requested by the management.
Initiation and development of any new HR policies and auditing the same.
Coordinate and conduct orientations and exit interviews for the employees.
Design and implement employee incentive programs and Performance Management system.
Achievements:
Completed the Green Belt certification with a project on Improving quality and productivity for the project.
As and when required by other projects cross domain work was executed.
Expertise in recruitment, retention, conflict management, operations management, training & development, employee relations, compliance, policy design, etc.
Introduced new employee orientation and training methods resulting in greater satisfaction rate both for employees and management.
Introduced new employee incentive programs and performance management tool to increase productivity and customer satisfaction.
Personal Details:
Date of Birth: June 1st 1982
Marital Status: Married
Passport No: V7758697
Driving License: Oman
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