Customer Service Manager

*

Hello

I’m Leean Rogers

*** ******* ***** ******* ** 30106

(678)-268- 8755

adnfoi@r.postjobfree.com

Skills

These skills are position qualifications that I have and feel are employment worthy.

● Accurate - Ability to perform work accurately and thoroughly

● Communication, Oral - Ability to communicate effectively with others using the spoken word

● Communication, Written - Ability to communicate in writing clearly and concisely

● Customer Oriented - Ability to take care of the customers' needs while following company procedures

● Detail oriented -- Ability to receive and record detailed information relayed by customers

● Interpersonal - Ability to get along well with a variety of personalities and individuals

● Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous

● Reliability - The trait of being dependable and trustworthy Professional Experience

January 2016 - July 2017

Dunkin’ Donuts, Tropicana Ave, Las Vegas Nevada Barista.

● Baristas make and serve beverages, such as coffee and tea, and foods, such as sandwiches, muffins, or cookies. They package coffee blends, make coffee and tea, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied. June 2018-Present...

Ihop, 5131 s Cobb Dr Smyrna Ga- Waitress/shift manager/cook/

● Waitresses are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.

● Waitresses are employed by establishments serving food to customers and are responsible for ensuring an enjoyable dining experience.

● Shift manager- my shift managing duties included including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports. Motivates and coaches Crew Members, and assists in the training of new Crew Members. 2

● Cook-Besides their primary responsibility of preparing food for a restaurant, restaurant cooks often prep ingredients, ensure cleanliness of their working area, and keep the restaurant stocked with necessary cooking supplies. August 2017- May 2018

Logisticare- customer service intern.

● Familiar with customer service software

● Typical duties interns perform during a customer service internship include meeting and greeting customers, understanding customers' queries and requests, processing customer requests, forwarding complaints to seniors, attending training sessions designed for customer service associates and performing administrative tasks being assigned by customer service manager.

● A customer service internship is generally offered to students pursuing studies in a customer-service oriented course like retail, operations or others.

● Excellent customer service skills are essential. A customer service internship may be paid or unpaid. Generally customer service internships are full-time positions, though some organizations may have part-time opportunities too. Education

South Cobb Highschool - Diploma

Completed 4 years of technical writing; advanced composition; debate; video production;computer classes providing knowledge of word processing, desktop publishing, and Web software. Graduation date : may 24,2018

Objective

I am a patient- focused experienced customer service employee looking to obtain a position with a company that indulges professional growth that provides a challenging rewarding career. While allowing me to use my inate abilities and learned knowledge and skills.

Contact this candidate