Logistics Specialist Management
Resume:
Veronica Anderson
Hampton, VA 23661
*******@*****.***
• Posses a high degree of initiative, excellent organizational skills, effective verbal/written skills, demonstrated leadership abilities and cooperative team working colleague
Authorized to work in the US for any employer
Work Experience
General Clerk II
Choctaw Defense Services - James River Company for USAREC- Yorktown, VA
January 2019 to Present
Clerical Administrative Assistant for the James River Company Recruiting Command in Yorktown, VA. Answering incoming calls on a 4 line phone and direct calls to the appropriate representative. Manage and prepare correspondence, maintain calendars and schedule meetings, receive visitors, receive mail, manage incoming correspondence, staff actions and events. Coordinate techinical support within 24 hours. Assisting with Defense Travel Management and Defense Training Management Systems. Assisting with FedEx packages. Maintaining Soldiers Personnel files and receiving new temporary Soldiers that come for Recruiter Training. Assist with MEDPROS - Medical system for Army Soldiers records for Dental, HIV testing and PHA - Physical Health Assessments.
Office Assistant
Hampton Roads Community Action Program - Newport News, VA
April 2016 to Present
• Answer incoming calls on a 5 line phone and direct calls to the appropriate representative within the organization • Process purchase orders and check requests • Take and record incoming checks and cash for the organization and prepare them for the accounting department • Daily take the company vehicle to pick-up mail at the post office and date stamp and distribute mail to the appropriate departments • Assist with copying and filing necessary documents as well as assist with preparing envelopes and postage machine assistance and funding updates • Assist with purchasing food and supplies for boardroom meetings • Set- up the boardroom meetings appropriately and in a timely manner per the supervisor request and discretion • Assist with reserving the boardroom for meetings on the organization calendar for each department director as needed
Call Center Representative
GreenDrop, LLC - Chesapeake, VA
March 2016 to October 2016
• Administer out-bound calls through an automated dialer for Purple Heart Veterans and the American Red Cross • Enter all donor information for address, phone numbers and date for donors that wish to donate to the organizations • Log all calls completed for donors who request to have donations pick-up from their homes
Mailroom Associate
Portfolio Recovery Associates - Norfolk, VA
January 2015 to February 2016
• Sort mail for Portfolio Recovery Associates collection agency. • Sort mail is placed in mail bins for vital departments within the company. • Scan mail into data base system for permanent records and place paper mailings in archives. • Scanned mail is sent to Customer Service, Disputes and Cease and Desist departments daily. • Deliver and pick up mail from all three PRA building receptionist desks.
Scorer
Pearson - Virginia Beach, VA
March 2014 to July 2014
Scorer • Scored 5 through 10th grade reading, math and science papers for Pearson under management supervision.
Office Associate
Havertys - Newport News, VA
July 2013 to October 2013
• Answer incoming calls, address customer purchases and customer services issues as needed. • Complete filing, faxing, copying and calling back customers for pickups and furniture purchase follow-ups and returns.
Scorer
Pearson - Virginia Beach, VA
March 2013 to June 2013
Scorer • Scored 4th and 8th grade reading papers for Pearson under management supervision.
Customer Service Representative
Smithfield Specialty Foods - Toano, VA
October 2012 to December 2012
Temp assignment) • Receive incoming calls to process orders, resolve customer issues with accuracy and refund and exchange merchandise as needed • Filed records, opened mail and received and addressed voice mail messages
Export Customer Service Representative, Bookings
CMA CGM America LLC - Norfolk, VA
January 2008 to August 2012
• Ensured high customer satisfaction by answering customer emails with courtesy and professionalism. • Communicated with overseas agents and CMA CGM internal departments to resolve problems. • Provided customers information relating to sailing schedules, equipment availability, container status, routing and rates. • Also worked with the Export Documentation department with document shipping instructions for external customers through manual and electronic data processing in the LARA system for a year and a half • Called customers to inform them of shipping instructions that are not accurate or in need of further instruction
Vendor Logistics Specialist
Kohl's Distribution Center - Macon, GA
November 2005 to June 2007
Used the Retail Compliance Management System to distribute data from paper to electronic from for Vendor Accuracy errors
Administrative Specialist II, Department of State
United States Investigative Services - Falls Church, VA
March 2002 to October 2004
• Successfully completed numerous tasks in the administrative field to include filing, answering phones, updating databases and handling transfer of messages • Working knowledge of NT and Microsoft Window 97/98 and 2000. • Ariba - Contract order for commercial items which is a customized computer program for Logistics Management. • Assisted the Director of Acquisitions Management. • Handled Purchase and Delivery Orders for various vendors who do business with the DOS. • Processed over 10 million dollars in Delivery Orders for the Depart of State
Information Management Specialist
United States Military, Air Force - San Antonio, TX
February 1998 to March 2002
Test Reference Librarian
United States Military, Air Force - Randolph AFB, TX
2000 to 2002
Mailroom Clerk
Mailroom Distribution - Randolph AFB, TX
1998 to 2000
Education
Bachelor of Science in International Business
STRAYER UNIVERSITY
March 2011
Skills
Microsoft Office, Word, Excel, Office365 (10+ years)
Certifications/Licenses
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