Curriculum Vitae of Nomfundo Skota

Personal Details

Name and Surname: Nomfundo

Identity number: 931**********

Gender: Female

Marital status: Single

Home language: IsiXhosa

Other languages: English, Zulu, South and Northern Sotho

Residential address: 13 Calmethorn street

Berverly Park

Eester Rivier 7100

Email address: adnfkm@r.postjobfree.com

Mobile number: 073*******/081*******

Educational details

Ebenezer Nyathi Senior Secondary School: 2009-2011

Major subjects: Tourism, History, Mathematical literacy and Geography

Certificate: Matric

Boland TVET college: 2013

Subjects passed: Computer Practice, Marketing Management

Business Management Communication and

Intrapreneurship

Field of study: Marketing Management N4

Skills Academy: 2018

Subjects passed: Introduction to Business Management

Customer Relations Management

Customer Satisfaction, Excellence in Service Basics

Conflict Management and Managing Customer Service

Field of Study: Customer Relations Management (short course)

Oxbridge Academy: 2019

Subjects passed: Supply Chain and Logistics 1 and Supply Chain and Logistics 2

Field of Study: Supply Chain and Logistics

UNISA: Currently Studying

Subjects: Travel and Tourism, English, Principles of Marketing

Field of study: Tourism Management (Diploma)

Work experience

Debt Collector at: VVM Attorneys (Gauteng)

Year: 2013-2015

Duties Included: Collecting outstanding payments and Issue Paid Up letters

Credit Controller at: Vodacom (Gauteng)

Year: 2015-2016

Duties Included: Sending of Invoices, Educate about Credit Scores

Customer Service Agent at: Multichoice DSTV (Gauteng)

Year: 2016-2019

Duties Included: Box Office, Troubleshooting installation and Activation

Customer Service Agent at: Capita (Cape Town, Maitland)

Year: Currently working

Duties include: Activating accounts for Customers in United Kingdom

Overview

I am a hardworking individual who is always eager to learn and discover new things. I can work independently and have good synergy skills. I have great listening, communication and typing skills. My ideal environment is a growth-orientated which is committed to optimal growth.

References

Ms Jack:

Occupation: Vodacom Team leader

Contacts details: 061*******

Mr Zulu:

Occupation: Multichoice Team Leader

Contact details: 079********

Mr Williams:

Occupation: Capita Team leader

Contact details: 084*******

Contact this candidate