Office Assistant/Supervisor
Resume:
HYDERALI ABUBAKKER
SHIFT SUPERVISOR +919*********
DETAILS
Kalladka House, charmady Post
Belthangady Taluk Dakshina
Kannada District Karnataka
Pincode 574228
*************@*****.***
Date / Place of birth
16/06/1983
Mudigere
Nationality
Indian
SKILLS
Communication Teamwork,
Leadership Problem Solving
Computer,Planning and
Organization
HOBBIES
Reading,Traveling
Sports, Music
LANGUAGES
English, Hindi
Kannada, Malayalam
SUMMARY
Am a hardworking, ambitious individual with almost 14 years of work experience in hospitality and retail Industry, Having strong technical & excellent interpersonal skills, am eager to be challenged in order to grow and further improve my skills, ultimately benefiting organization that I work for.
EMPLOYMENT HISTORY
Shift Supervisor at Abudhabi National Oil Company for Distribution, Sharjah and Ajman -UAE
October 2009 — February 2020
Handling Service station and Office Related Tasks Daily Briefing Beginning of Shift Motivating Employees to increase daily sales, Customer Services Sending Emails and Replying to Email, IP Phone Operating,Finding Defects Related to Mechanical, Electrical, Civil and IT and Entering Work Request in Oracle ERP System Cash Handling, Cash Collections and Bank Deposits in Safe Cash Deposit Machine and Making Tally with SRVA System ReportReceiving Main Products Gasoline like OCTANE 91, 95 and 98 Gas oil LPG and Lubricants Products Verifying Physical stock and computer Stock and updating in system. Handling Customers complaints and solving their Problems Shift closing in Namos and Octane System Shift Cash Reconciliation,Preparing Daily Sales and Cash Summary Preparing Debit note and credit note Updating office files, Retail Service Manager File Keep Surrounding Neat and Tidy Preparing Monthly Staff Duty Roaster and Monthly Reports
Front Office Assistant at Sulthan Gold International, Kasaragod June 2008 — October 2009
Welcoming customers with smile Greet and friendly services Responding to the customers calls Capable of handling day to day office work,bank relatedwork Recording customers information as neededAnswering customers enquiries or passing them on to the appropriate department. Giving information and helping to solve problemsHelping organize and maintain office common areas.
Order Taker cum Cashier at Hotel Nalapad Residency, Mangalore August 2006 — March 2008
Taking Food and Beverages orders from guests room or coffee shop area via phone Preparing kitchen order taker form and handover to the kitchen supervisor also punches or entering the food and beverage orders on to the computer systems and printing invoices Assisting to the food attendant to deliver the food to guests along with invoices Accepting debit,credit or cash for payment settlement Handling Petty cash and sales cash Printing daily sales report and submit to Accounts department Room Attendant at Hotel Poonja International, Mangalore May 2004 — July 2006
Greeting guests and responding to queries.Changing bed linen and making beds.Replacing used towels and other bathroom amenities, such as shampoo and soap.Sweeping and mopping floors.Vacuuming carpets.Dusting and polishing furniture.Emptying trash containers and ashtrays.Restocking beverages and food items in the minibar.Cleaning public areas, such as corridors.Reporting any technical issues and maintenance needs.Updating status of guest rooms on assignment sheet.Returning and restocking cleaning cart at shift end.
EDUCATION
Bachelor in Commerce, Besent Evening College, Mangalore June 2004 — October 2007
PUC Commerce, Pre-University College,, Mundaje
June 2002 — April 2004
Secondary School Leaving Certificate, Government High School, Kakkinje June 1999 — April 2002
COURSES
Basic Computer Knowledge, Indian Institute of Information Technology, Mangalore June 2007 — August 2007
Tally ERP 9, Peachtree, Career Campus Educational Center, Sharjah-UAE August 2010 — September 2010
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