Scrum Master
Resume:
CAREER OBJECTIVE
Eager to succeed in an environment of growth and excellence, while working with incredible individuals and teams. Where I can utilize my intellect, creativity, knowledge, ideation-driven perspective, and self-motivated attitude. While contributing to the growth of the organization through hard work, research, flexibility, and a positive can-do mindset.
EXPERIENCE
Scrum Master Lead Sherwin-Williams Dec 2020 - Present
Ensuring motivation and engagement of delivery agile teams by expanding the use of Agile Methodologies by promoting self-organization, self-management, and continuous improvement through team building utilizing a positive-value mindset.
Offering transparency, impediment removal, and mentoring to the team to increase business value while partnering with the Product Owners and Senior Leadership to maintain a healthy backlog and promote a shared vision and roadmap to accomplish internal initiatives.
Currently facilitating and supporting multiple Scrum Teams
Coaching and Mentoring directly and through Workshops.
Scrum Master PNC May 2019 - Dec 2020
Currently facilitating and supporting two Scrum Teams.
Organizing and facilitating ceremonies, identifying improvement opportunities, maximizing quality of deliverables by fostering Agile values and practices., while mitigating risk.
Serving as a filter to remove impediments as identified by the team via the daily scrum and Sprint retrospectives.
Partnering with the Product Owner to ensure the backlog items are prioritized and ready for Sprint Planning.
Experimenting with processes and tools to encourage continuous improvement, while protecting the team from outside influences.
Jira and Version One experienced user, with the skill level and ability to teach others.
Senior Business Systems Analyst PNC OCT 2017 - MAY 2019
Utilized Project Management knowledge, skills, tools, and techniques regarding deliverables, processes, and systems to meet or exceed stakeholder needs and expectations.
Incorporated Business Analysis methods by participating in analyzing business requirements and product specifications for changes made to technology applications.
Encouraged and used Process Improvement by directing business process continual improvement for projects and internal business groups, exceeding business results.
Documentation requirements gathering identified and documented all system constraints, implications, and consequences of various proposed system changes.
Agile methodology, interfacing with technical and non-technical personnel to reach business.
Objectives by creating and developing solutions that adapt to changing requirements throughout the process.
Scrum integration providing continuous improvement and maintaining a positive mindset, while helping the Product Owner with grooming the product backlog and planning, removing impediments to team progress, and encourage the team to leverage individual member's strengths and weaknesses.
Software Engineer Team Lead PNC Oct 2013 - Oct 2017
Team Lead for multiple operation platforms, consisting of the SharePoint platform in application collaboration engagement and the BizTalk platform in application integration engagement.
Maintaining, testing, and rapidly responding to Production Environment issues, while leading a team to meet corporate technology goals and maintaining ITIL standards.
Product and application support, integration, and deployment of platform-based improvements and fixes within a Test, Quality Assurance, and Production Environment.
Provided senior-level leadership to a team to better meet the needs of services to internal MIS business groups to drive process improvement and enhance the consumer experience.
Software architecture—interfacing with technical and non-technical personnel to reach business objectives by creating and developing solutions using Agile methodology.
BizTalk Administration (BizTalk Server availability, performance, monitoring, deployment, and configuration, as well as BizTalk Administration tools and BizTalk360) Windows SharePoint Services (SharePoint 2016, SharePoint Online, Enterprise Server 2013, SharePoint Foundation 2013, Microsoft SharePoint 2010.
Software Engineer AMTRUST OCT 2010 - OCT 2013
Worked with MIS business partners to implement business requirements.
Developed web-based applications using Agile SDLC
Built and maintained Application Enhancements, including analyzing and interpreting data models.
Rapidly fixed bugs and resolved application issues.
Worked with internal clients and managers to meet business needs regarding solution design, development, implementation, and product support.
********@*****.***
2855 Roanoke St NW, Massillon, OH, 44646
EDUCATION
INDIANA WESLEYAN UNIVERSITY
Master of Business Administration (2017)
INDIANA WESLEYAN UNIVERSITY
Bachelor of Science Information Technology (2010)
CERTIFICATIONS
Advanced Certified ScrumMaster (A-CSM) - Scrum Alliance Issued May 2020 – Expires May 2022
Certified ScrumMaster (CSM) - Scrum Alliance Issued May 2019 – Expires May 2022
ITIL Intermediate - Service Transition - PeopleCert
Issued Jun 2018 Credential ID GR753058374PG
ITIL Foundation - PeopleCert Issued Sep 2015 Credential ID GR750191983PG
SKILLS
Agile Methodologies, Agile Transformation, Team building, Mentoring, Coaching
Jira, Version One, Rally, Azure Dev Ops, Confluence, ALM, SQL, SharePoint, Tableau
Continuous improvement
ADDITIONAL SKILLS
Project Management, Process Improvement, Application Lifecycle Management, SDLC
Business Intelligence, Business Workflows, Data Analytics, Risk Management,
Effective use of ITIL standards and practices
Active Listening, Problem Solving, and Communication
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PAUL GONDER
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