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Client Sucess Manager

Location:
Edinburgh, City of Edinburgh, EH12 9DP, United Kingdom
Salary:
25,000
Posted:
June 28, 2021

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Resume:

JASMIN BAUER

CONTACT

075********

adneut@r.postjobfree.com

Edinburgh

JasminBauerPhotography.com

EDUCATION

A LEVEL EQUIVALENT (ABITUR)

Auguste Pattberg Gymnasium

Neckarelz 2002

SKILLS

§ Photography

§ Organisation

§ Social Media Marketing

§ Graphic Design

§ Adobe Creative Suite

§ MS Office Suite

§ WordPress

§ Graphic Design

§ Customer Service

INTERESTS

Running, Knitting, Crochet, Paper

making and all things crafty

PROFILE

A solution orientated Professional with more than 5 years experience of running a small Business I am looking to advance my career in a different direction adapting to the re-opening of Business after the pandemic.

I have transferable skills in Customer Service, creative thinking and sales assistance to bring with me.

Now aiming to deliver similar results in a challenging new role. EXPERIENCE

WEDDING AND PORTRAIT PHOTOGRAPHER

JASMIN BAUER PHOTOGRAPHY Edinburgh 2016 - PRESENT I have been running my own photography Business since 2016 managing all tasks that come with a regular small business such as:

Managing client relationships, scheduling and organising an up to date calendar

Customer Support.

Design, editing and retouching shoots and images

PR, Marketing and other admin tasks

SALES ASSISTANT

PIPPIN GIFTS LTD. Edinburgh 2018 - present (8hrs/week) As a sales assistant at a small independent gift boutique, my responsibilities are very close to the business and getting involved in far more than only the sales aspect. Some of my ongoing tasks are:

Sales and Customer adviser

Complaints resolution

Taking inventory, restocking products and display arrangements of products

Cashing up and pricing products

SENIOR TRAINER FOR CUSTOMER SUPPORT EMEA

CareerBuilder Edinburgh 2010 - 2016

Throughout my time at CareerBuilder I have progressed in my career path from Customer Service rep in 2010 to a more technical role and finally being the customer Care Trainer for EMEA and promoted to Senior Trainer in 2013. My role consisted of educating new hires as well as existing staff in new product, procedures and Companies Customer Service improvements. Other responsibilities included:

Managing New Hires during the onboarding process

Creating and maintaining product spec documentation

Running monthly Product Knowledge Surveys and Training Needs Analysis

Liaising and working closely with Management

JASMIN BAUER

CONTACT

075********

adneut@r.postjobfree.com

Edinburgh

JasminBauerPhotography.com

AWARDS

The Portrait Master Bronze Award

Award received for one of my

portraits.

PRESIDENT’S CLUB Award

(CareerBuilder)

Award given to the top 5% performers

of the Company globally.

CERTIFICATIONS

EMERGING LEADERSHIP PROGRAM

CareerBuilder 2016

LANGUAGES

English Bilingual

Spanish Bilingual

German Native

EXPERIENCE (CONTINUED)

HOSTEL MANAGER

Hostal Nuevo Suizo Sevilla - Spain 2005 - 2010

Starting as a night shift receptionist on a part time basis, I have progressed to a Reception supervisor and family was promoted to the hostel Manager in 2007., managing a small company with 26 only rooms and staff of 7 employees, my tasks and responsibilities included not only managerial skills and tasks but as well those of a receptionist, Food and Beverage Manager and all other aspects of running a small hostel.

HR related administrational tasks

Marketing and Advertising

Reception duties

Ordering supplies and sourcing suppliers

Oversee repairs and maintenance works

QUALITY SUPERVISOR

Cofrutex Los Rosales - Spain 2003 - 2004

SECURITY GUARD

Emsevipro Espartinas - Spain 2003 - 2003

POSTPERSON (part time)

Deutsche Post AG Gundelsheim - Germany 2002 – 2003 CARE WORKER (part time)

Kreisaltersheim Hüffenhardt Hüffenhardt - Germany 1998 – 2001 VOLUNTEERING

LEITH THEATRE TRUST 2017 - present

HEART OF NEWHAVEN 2021 - present



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