Medical Clerk Processing

OFELIA NAVAI **** Pennsylvania Avenue

Beaumont California 92223

Cell 209-***-****

adner0@r.postjobfree.com

Seeking long-term position that uses my organizational and people communication skills to help support business success. Strong work ethics, Loyal and dedicated team-player who has a track-record of problem-solving, using positive attitude, and ability to work well with others.

PROFILE

Bilingual (English/Tagalog), Excellent Customer Service, Team Player, Multi-Tasking Self-Starter, Highly Motivated, Outstanding Work Ethics Influencer - Action Oriented, Innovative Thinking, Business Acumen, Success & results driven, Energetic, Passionate, with a flexible and adaptable personality – Excellent Attendance record.

SKILLS

Medical Billing/Medisoft - Medical Terminology - ICD-10/CPT-4 Coding - Medical Forms and Reports - Medical Front Office Procedure - Medical Ethics and Law - Business Education - Scheduling Appointments - Maintaining Records- Modern Office Skills- Data Entry, Ten Key by Touch, Typing 60 wpm- Microsoft Word/Excel - Internet Expertise

Professional Experience

Customer Service Representative Delta Dental October 2020 -March 2021 Rancho Cordova

Handling inbound and outbound calls from customer and providers, Escalating queries and concerns. Provide excellent customer service, negotiation, and interpersonal skills with ability to recognize and support the specific needs of the most vulnerable customers and other task assigned.

Med Tech Aide Cogir Stock Ranch 1714 Stock Ranch Citrus Heights, CA 95621 Jan. 2020 - October 2020

Answer phone calls from doctors office and pharmacist, order and follow up prescriptions to doctors office, Responsible for dispensing and administering medications to the residents, Send a fax or call the pharmacy for old, new and discontinued medications . Document and Computer input all the order medications to the computer, etc

Quality Assurance Coordinator California Caregivers 1100 Corporate way

Sacramento, CA 95831 July 2015 to October 2020

Case management, Patient/Client Assessments, Client Research for Requests and Inquiries Fulfillment, General Administration, Medical Billing, Account Receivable, Report Management. Management liaison, Director Assistant, Training new personal, Scheduling Coordinator

Nurse Assistant/Administration Alegre Home Health Care and Staffing, Modesto, CA 2001-2013

Meeting/greeting and assisting the clients with their daily activities. Providing medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. Providing restorative therapy under the leadership of therapy professionals and in accordance with the resident’s functional maintenance plan. Taking and recording patient’s vital signs, as well as transporting client to a physician’s office or hospital for appointments. Administering medications, observing/monitoring client’s conditions, maintaining records and communicating with doctors.

Patient Processing Clerk/San Jose Medical Group, Milpitas, CA 1998-2001

Performed extensive data entry, patient’s registration, appointment management, records maintenance, Entered and updated patients’ medical records, proofread and verified all information was accurate and complete and, if not, contacted patients in order to obtain missing information

Education

Certificate of Achievement, Administrative Medical Clerk, Certificate of Achievement, Typing Computer Tutor Business and Technical Institute, Modesto, CA 2014-2015

Certificate of Achievement, Dental Assisting - Dental Assisting Institute, Modesto, CA 2013

Certificate of Achievement, Medical Office Assistant - International Correspondence School, Atlanta, GA 1992

Certificate of Achievement, Office Management - Control Data EPS/Jobs West, Union City, CA 1989

Diploma Business Administration (AA) Manila Philippines 1983-1985

Contact this candidate