Virtual Assistant Administrator

Peggy Rodriguiz 317-***-****

**.***.******@*****.***

Highly qualified and well developed management professional with extensive Human Resources and Customer Service leadership experience. Adept at supervising sta and conducting employee relations, recommending solutions to improve processes and Implementing e ective training programs to streamline personnel productivity. Currently seeking a position in a growing company, bringing 15 years experience to the table.

EXPERIENCE

Sin Fronteras HR Services, Rio Rico AZ. - HR Administrator May 2020-Present

Remote Human Resource services. Specialized in companies to small for HR onsite, but still needed to be in compliance. Policies, Handbooks, Training, Consultations, Translating, New Hires, Insurance, Interviews,

Heyl Real Estate, Austin TX (Remote Work) — Junior Associate February 2020 - June 2020

Circle Prospecting. Nurturing future clients. Appointment settings. Customer service and cold calling. Work closely with partners and have early client contact. Primarily responsible for coordinating the due diligence and closing process. HomeExpert, Chicago (Remote Work) — Account Executive September 2019 - March 2020

Creating detailed business plans to reach predetermined goals and quotas. Managing the entire sales cycle from finding a potential client to securing a deal. Unearthing new sales opportunities through networking and turning them into long-term partnership Set up new accounts. Customer Service. Screen phone calls and direct to the correct department. Translation from Spanish to English for the Account Managers

HomeGo, Dallas Tx,(Remote) — Virtual Assistant

November 2018 - February 2020

Call homeowners in distress to purchase property. Keep accurate records of future callbacks. Send emails and ringless voicemails. Ingreso Cybernetico, Colombia (Remote Work) — Human Resource Administrator/ CSR

July 2016 - August 2019

Learn and handle all 7 Bitcoin platforms that DGA sub-contracted. Handle all new hire paperwork, Interviews, Disciplinary actions, Work closely with the Developers to troubleshoot system and platform issues. Translate websites from English to Spanish. Write and enforce Employee Handbook. Quality Assurance. Email and live chat support. Activate accounts and weekly payouts to our members.

Channel Blend, Idaho — Human Resource Administrator May 2005 - April 2015

Handle all new hire paperwork, Interviews, Disciplinary actions. Employee Handbook, Pre employment drug testing

Letters of Recommendation upon request.

SKILLS

SalesForce

Trello

Basecamp

Mojo

Zendesk

Wordpress

Talkdesk

Softphone

Ring Central

Slack

Slybroadcast

LiveChat-WP

Screencastomatic

Skype

Google Meetings

Zoom

Gorgios

POS

Teamviewer

LANGUAGES

English Fluent Verbal

and written

Spanish Fluent Verbal

and written

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