Executive Administrative Assistant
Resume:
Melanie Brock
**** ******* ****, ***********, ** 30507
*******@*****.***
Objective
Passionate and Proven employee seeks position that will utilize my extensive business background while allowing me to be a part of an organization that shares my core values
Profile
Full comprehension of office management systems and procedures
Excellent knowledge of MS Office, Google Docs
Ability to learn different systems, applications and programs in minimal time
Exemplary planning and time management skills
Ability to multitask and prioritize daily workload utilizing my time management skills
High level verbal and written communications skills
Discretion and confidentiality
Team worker that encourages all for the betterment of the company
Career Track
Executive Administrative Assistant
Universal Medical & Compliance 2006-2016
Acted as the point of contact between the executives and internal/external clients
Arranged all aspects of employees’ extensive travel arrangements including flights, hotel, and car considering each employee' travel preferences while staying within set budgetary guidelines. Made sure employees were updated with all requirements and documentations for the trip
Handled the tasks of receiving calls, take messages and routing correspondence
Maintain diary, arrange meetings and appointments and provide reminders
Took dictation and minutes and accurately enter data
Monitored office supplies and research advantageous deals or suppliers
Produced reports, presentations and briefs
Recruited, hired and trained
Payroll preparation
Director of Leasing Services
SALES, Inc., Alpharetta, GA 2001 – 2006
Successfully led sales team of 20 personnel based across United States; utilized subject matter expertise to develop array of marketing techniques for implementation by employees to drive sales growth.
On daily basis reviewed listings of any unclosed prospects and provided ideas/suggestions for best sales closing techniques to use in each individual situation.
Additionally, directed all organizational procedures regarding payroll, client billing and managing Accounts Receivable; prepared/delivered weekly presentations to clients and organizational management/ownership regarding current activities and achievements.
Career Track continued on Page Two …..
Melanie Brock
Page Two
Career Track continued …..
Corporate Account Manager / Branch Manager
Enterprise Rent-A-Car, Alpharetta, GA 1997 – 2001
As Account Manager, oversaw all accounts for 26 Rental Branches; held comprehensive responsibilities for capturing and marketing to inactive as well as prospective accounts and well as directing Branch Managers in performing successful sales and current account retention activities.
As Branch Manager skillfully oversaw automobile fleet of up to 175 units; was successful in maintaining personal positive sales statistics and served as a coach/mentor for other employees for similar accomplishments.
Was successful in increasing operating profits and fleets in each location under personal management, exceeded company Customer Satisfaction goals and expertly utilized marketing as well as aggressive sales techniques to gain new accounts and grow account base.
Property Manager
Asset Management/Chaparral Apartments, Leesville, LA 1994 - 1997
Effectively managed large apartment complex consisting of 232 units with a staff of 15 personnel.
Designed and implemented crucial Customer Service Programs as well as multiple staff-motivational programs; actions resulted in recording above-average current resident retention rates.
Additionally, designed and facilitated various marketing strategies that increased Sales Office traffic, utilized positive sales techniques to close rental contracts and administratively managed all responsibilities concerning annual budgets and Accounts Receivable actions.
Education
Northwestern State University, Leesville
Business Administration Studies
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