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R. Georgina Turner

Accomplishments

Organized/implemented four major department relocations (team of 350 employees) with minimal interruptions to call center production. There was negative Client impact.

Initiated cost saving practices saving us an estimated $30,000 per year within the Division for UPS,.

Implemented postage tracking system to eliminate unauthorized postage charges to our BRM account for the Division.

Implemented removal of outdated equipment and building furnishings. Observed Building Management Codes and scheduled various procedural forms of maintenance to be done to the floor throughout. This included cleaning of the carpets, to removal of old wiring, old furniture, outdated equipment and also the break room area.

It is my responsibility to maintain an even flow in the department processes from a management view. Reporting to the manager any concerns that may need to be approached, along with assisting management with their daily responsibilities. Part of that daily task is to help my Associates with their concerns and needs in as efficient and confidential manor as possible. My position requires the upmost “Confidentiality” practices within the bank.

Professional Experience

BB&T Bank - Winston Salem, NC - 11/2012 – Present

Administrative Assistant 3 – CBSCR - Sr. Business Loan Administrative Manager, EVP

Provide support for direct managers and our teams which are located in three states. Reconcile expenses-invoices. Maintain Division reports-files monthly-quarterly and yearly. Delegated Approval authority in order to reconcile expense reports, invoice reports, purchase orders along with Workday (human resource system) requests on behalf of management. Order- maintain inventory of office supplies-equipment. Create conference calls, WebEx, Skype, answer multi line phone, schedule meetings-events, luncheons. Review daily multiple calendars. Arrange on - off boarding of employees and setting up or removing their equipment and systems. Arrange travel plans. Badge access coordinator for the Tcc facility. Schedule building and equipment maintenance. Keep yearly updates on the facility Business Recovery Plan for our Divisions. Involved with Emergency Responder Team in keeping employees informed of emergency factors for TCC facility. Attend CBRE Building Mgmnt meetings quarterly to review concerns of our division with council members and review updates on facility changes and security issues.

Notary services provided.

WELLS FARGO Bank, N.A. - Charlotte, NC - 8/2001 - 11/2012 – Displaced from Wachovia Bank

Administrative Assistant 4 - EVP, Head of Structured Finance - Commercial Mortgage and SVP, Systems Architect 7 Head - TOG/Customer Selection Facility 2008 - 2012

Administrative Assistant 3 - SVP, Manager - Debit/Credit Card Fraud Strategies, AML, Terrorism and Senior Fraud Units – 2001 - 2007.

Proactively handled extremely confidential matters for the Division Manager so to allow him time in other areas. Administered confidential information into HR Performance Management profile system for employee’s yearly reviews, created job requisitions, salary increases/decreases, coordinated onboarding of new hires/terminations, executed approvals on Manager’s behalf. Security Access Coordinator, badges, onsite visitor access, employee computer systems.

Access of Proxy/Admin Rights from Manager – used on all systems to maintain level of production and decision making issues for Manager immediately. ARS (access review systems), reviewed employee access systems quarterly, updated additions/deletions.

Tracked legal retainer fee costs for Division reporting to West Coast. Reviewed Securities Compliance requirements for management staff, ensuring they were updated as requested. Reconciled and approved expense reports monthly, monitored and approved PTO (paid time off), FCT (family care time off) leave requests, and tuition reimbursements. Maintained employee files, scheduled training for teams, ordered supplies/equipment, arranged travel plans, maintained and scheduled meetings/conference calls, luncheons, team events and general correspondence. Reviewed Manager’s emails and would forward to appropriate individuals for action Notarized legal commercial loan documents daily. Assisted with employees (200) awards event in Maui, Hawaii, creating invitation and RSVP rosters, coordinated with local printers, sent invitations, confirmed attendance of employees-their families, scheduled activities for employees-their families, reviewed menus, monitored cost to RC’s (account numbers) making sure the right accounts were used, scheduled flight itineraries.

Provided support where necessary for other departments as backup, identified by teams as “The Information Specialist” or “Go To” Assistant if someone had an issue that no one could respond to. This included coworkers outside of our Division as well.

Notary

Skills/Memberships

Microsoft Office Professional Suite, Power Point (basic to intermediate), Lynx Communicator, IM Communicator, Adobe, Access 2003 (basic), Ednet, Quicken, Fast Data, Infomax Data Systems (corporate informational database), Smart Station (securities stock exchange system,) Visio, My Concur Travel/Expense, Aladdin Travel, My Time, TESS, Web Time, Time Tracker (payroll systems), Wanda, ART, ACT, Request Line (system setups), E-procurement, Staples (equipment and office supply systems), Staffmaster and IQ Navigator (employee hire/systems setups), Blue Zone (ISGO1), Document Direct, Ariba, Aladdin Cytrix, IT Express, SSO, CLP, WebEx, Skype.

Notary - State of North Carolina 2011 - Present.

BBT Associate Engagement Team 2012 – Present (involves employees-teams on interactions, motivation, lunches, games, events.)

WG Hefner Veterans Hospital - Salisbury - Volunteer 2012 - Present.

Good Samaritan Soup Kitchen Volunteer - Winston Salem 2010 – 2012 - Guardian ad Litem - Mecklenburg County Wachovia Volunteer 2006 – 2007 - ACE Wachovia Organization for Administrative Assistants 2001 – 2007 –

Wells Fargo Veterans Team Member Network 2008 – 2012 - Wells Fargo Green Team Member 2010 - 2012.

Education

Central Piedmont Community College, 1997-98, Charlotte, NC, CEU, Property Appraisal.

Tampa Bay Vocational Center, Tampa, FL, 1993-94, CNA (Certified Nursing Assistant) certification 1993 - Expired 2002 (NC Registered). Utilized certification as a Clinical Medical Assistant with the University of South Florida, College of Medicine - Department of Surgery. (surgical fields-cardiology, vascular, and neurology). Patient Clinics. Also worked Part Time as a Caregiver utilizing the wealth of knowledge gained from my position at USF.

Brandon High School, Brandon, Florida, Graduated 1974 - Diploma.

References Furnished Upon Request