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Training Consultant Senior Business

Location:
Pasig, Philippines
Posted:
June 28, 2021

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Resume:

The Curriculum Vitae of

MARLYN MAGDAEL RETIÑO

* ******* ******* **., ******** Romeo Village Sta. Lucia Pasig City

+632***-**** / +632*******

+639*********

adne2v@r.postjobfree.com

KEY SKILLS & EXPERTISE

1.Human Resource Generalist: Over ten years of experience in Human Resource Management particularly in conflict resolution/management, bullying and harassment, grievance resolution, employee benefits and compensation, organizational design and development, policy and procedure, performance management, employee disputes, legal compliance helping the organization investigate matters with parity and equity.

2.Organization and Leadership Development: Over ten years of experience in building the company's human capital capability – aligning structure, building staff/skills and systems/processes to drive growth, innovation, and continuous improvement, linking human capital to strategic business results.

3.Organization Assessment/Diagnosis: Over ten years of experience in designing, administering and interpreting assessments of individuals, teams, departments, organization to address problem areas and promote organizational excellence.

WORK EXPERIENCE

Position : Freelance Human Resource Consultant (Work From Home Scheme / Various Companies)

Period : May 15, 2020 - present

Key Accomplishments:

Developed job success profiles aligning talent with the job requirements for recruitment and selection processes;

Designed and implemented on boarding, leadership development and succession planning programs;

Developed, reviewed and revised human resource policies and practices to support the corporate culture as well as respond to business needs;

Provided specialized project administration that included analyzing data, in-depth research, evaluation and recommendations to management on specific projects.

Company : Epicurean Partners Exchange Inc.

Position : Human Resource Director

Period : January 18, 2018 – April 1, 2020

Key Accomplishments:

Participated in the budget process, managed costs and expenditures efficiently and smartly within budgeted guidelines;

Led the recruitment team to deliver high-volume recruitment programs through a comprehensive candidate sourcing strategy;

Reviewed current HR practices, policies and procedures, (eg. quarterly performance objective setting and review processes), implemented new processes and best practices where appropriate;

Ensured that the onboarding and probation processes were aligned to organization standards and that the supporting processes and documentations were updated;

Brought together employees of different ethnic backgrounds, religions and age groups into a cohesive and productive unit;

Delivered diversity workshops and educated employees and line managers on how to recognize, appreciate and value individual differences by embedding the company’s diversity initiatives in every day-to-day operations;

Managed all third-party vendors and ensured that vendor KPIs are met;

Oversaw all aspects of employee relations, monitored all investigations, disciplinary procedures, and terminations in compliance with the labor standards and corporate policies;

Represented the company in all labor related matters, legal compliance, DOLE/NLRC hearings, etc.

Handled sensitive cases like sexual harassment, workplace bullying, across all levels and functions.

Company : Pocari Sweat - Otsuka-Solar Philippines Inc.

Position : HR OD and Administration Head

Period : March 1, 2015 – December 1, 2017

Key Accomplishments:

Developed organization strategies, identified human resources issues and recommendations aligning human resources objectives with organizational objectives;

Implemented human resources strategies by establishing department accountabilities, to include talent acquisition/retention, compensation and benefits, training and development, safety and health, succession planning, employee relations;

Developed and facilitated training matrices and implemented programs through a variety of learning methods, like internal/external classroom, individual instruction, demonstrations, workshops, and on-the-job training.

Guided management and employee actions by developing, and updating policies, procedures, methods, and guidelines to communicate and enforce organization values;

Educated employees on the provisions of employee discipline and created a process for employee disciplinary actions ensuring that all the provisions for a “due process” as mandated by law are incorporated in the disciplinary action process;

Conducted administrative hearings to ensure both parties are given equal opportunities to be heard;

Oversaw processes for review and resolution of employee grievances;

Advised and assisted managers and employees on sensitive labor and employee relations matters, including grievance and arbitration procedures, performance issues, disciplinary actions, identifying issues and determining appropriate course of action;

Administered and managed administration of labor contracts and provided interpretation of labor contracts to managers, employees and other HR staff.

Company : Asia-wide Refreshments Corporation – RC Cola

Position : AVP for Human Resource and Labor Relations

Period : January 28, 2013 – February 16, 2015

Key Accomplishments:

Revised job performance review process, job descriptions, job profiles, salary scales per level per function and provided solutions on policies, employee relations, performance management, terminations and investigations of internal complaints;

Streamlined HR processes like performance, career planning, and compensation reviews;

Reduced performance review cycle time by over 45 min/person and improved quality of one-on-one reviews;

Eliminated backlog of grievances and implemented tracking process to ensure timely response to all issues;

Conducted and documented workplace investigations in a unionized environment from intake through conclusion to ensure that employee issues were addressed fairly and consistent with the contract, the company's policy and the law;

Provided consultative support and guidance to other managers on resolution and remediation of employee issues and complaints;

Consulted and partnered with internal/external legal counsel and other stakeholders whenever necessary, regarding employee issues and complaints;

Maintained investigation files and prepared written summaries of findings;

Served as fact witness at arbitrations and other hearings regarding investigations as needed.

Company : Pepsi Cola Products Philippines Inc.

Position : Senior Human Resource Manager for Capability Building

and Development - PCPPI National

Period : May 1, 2011 – January 17, 2013

Key Accomplishments:

Improved company's formal performance review program by creating an annual performance management processes to include training of employees and managers on appraisal system and goals, identifying action plans from top talents to low performers, with complete documentation and follow through;

Implemented the succession planning and performance management process to ensure talent development and quality bench strength;

Used individual and group 360 degree feedback, personality styles and group development theory not only to align business and leadership practices, but to build relationships.

Company : Pepsi Cola Products Philippines Inc.

Position : Senior Human Resource Operations Manager

Southern Tagalog Region Operations

Period : May 1, 2011 – (concurrent with the abovementioned

position)

Key Accomplishments:

Drove the continuous personal / professional development and reworked new-hire orientation program reducing turnover by 10%;

Created staffing plans, statistical severance data to support contractual employment agreements and brought the majority of formerly outsourced recruiting functions in-house reducing billable hours from 200+ to less than 15 per month;

Identified and implemented streamline processes to include: centralizing key HR functions (staffing, training, and payroll) for different sites;

Conducted learning sessions on the basics of Employee Discipline aligned to the company policies;

Managed the complaints system to ensure that all complaints communicated are carefully handled and appropriate follow-up action is taken;

Managed the security and storage of information, evidence and documents related to investigations;

Tracked and analyzed investigation data, identify trends, report to site human resources/line leaders and make recommendations for organizational improvements, as appropriate

Coached, counseled, and guided managers on issue/conflict resolution involving union employees;

Educated managers on investigation process and related issues;

Maintained constructive working relationships with relevant personnel, including union representatives.

Company : Pepsi Cola Products Philippines Inc.

Position : Human Resource Operations Manager

Modern Trade Operations

Period : December 1, 2008 – May 1, 2011

Key Accomplishments:

Fulfilled a broad range of HR functions to include recruitment and training, administered benefits, oversaw disciplinary action, managed HR records and promoted employee wellness programs;

Reviewed and approved all disciplinary actions including written reprimands, suspensions, pay sanctions and terminations;

Assisted supervisors in dealing with employee discipline issues and provided individual guidance to supervisors who are considering initiating disciplinary actions.

Company : Pepsi Cola Products Philippines Inc.

Position : Organization Development Manager

Period : August 1, 2007- December 1, 2008

Key Accomplishments:

Facilitated team development and conducted employee engagement survey that led to improved managerial practices;

Developed process improvement, 360 degree tools and executive assessments that led to a 50% seasonal labor reduction;

Installed the following programs that are now running across the organization (but not limited to):

a.Leadership Baseline Assessment

b.Competency Development

c.Values Programs

d.Management Development Program

e.Supervisory Development Program

f.Succession Planning

g.Change Management

Company : Guthrie Jensen Consultants to Management

Position : Managing Training Consultant and Organization Development Head

Period : June 30, 2004 – July 2, 2007

Key Accomplishments:

Designed the organization's overall approach to leadership and created a method to implement a new leadership competency model;

Created new project structure and redesign processes using large scale, participative methodologies.

Redesigned tool-kit to help the organization understand the new project direction, and to assist staff teams in consistently reaching their objectives;

Developed process to redesign customer service practices to improve overall service, "customer friendliness" and organization effectiveness.

Company : DTF Consulting Network

Position : Business Manager – Training Head

Period : May 15, 2000 – June 1, 2004

Key Accomplishments:

Designed multiple tools to help departments, clinics, teams, work groups, diagnose culture, climate, and organization effectiveness;

Created multiple tools and processes to promote organization effectiveness. (e.g., processes for effective/efficient meetings, decision making, prioritizing.);

Assessed leadership function across multiple layers and departments of a 2,000 employee portion of the organization. Results were used to help guide a series of interventions needed to build a more cohesive, effective leadership team;

Designed assessment to measure culture, climate, and work systems in order to gauge organizational readiness for culture change. Results were used to advise Fortune 500 companies on optimal redesign and change management strategies.

Company : McCann Erickson Philippines

Position : Creative Director

Period : December 16, 1988 - May 2, 2000

Key Accomplishments:

White Westinghouse People TV Commercial (1990 Best Casting Award);

Johnson & Johnson Powder TV Commercial (1990 Best Casting Award);

Philips MAN TV Commercial (1989 Best Casting Award);

Del Monte Catsup TV Commercial (1988 Best Casting Award).

EDUCATIONAL ATTAINMENT

Elementary: St. Catherine Academy (1972-1976)

St. Paul College Pasig (1976-1980)

High School: St. Paul College Pasig (1980-1984)

College: University of the Philippines Diliman, (1984-1988)

College of Mass Communications

Course: Bachelor of Arts in Broadcast Communications

Post Graduate: LSGH Graduate School ` (2008)

Master in Business Administration (MBA)

University of the Philippines School Of Labor And Industrial Relations

Diploma in Industrial Relations (DipIR) (2014)

COLLEGE ORGANIZATIONS

1985 - 1987 Kapisanan ng mga Mag-aaral sa Unibersidad ng Pilipinas

(KASAMA SA UP) Secretariat Staff Member

1986 - 1988 Samahan ng mga Mag-aaral sa Komunikasyon

(SAMASKOM) Member

PERSONAL DATA

Nationality : Filipino

Religion : Roman Catholic

Birthplace : Manila

SSS No. : 33-0276279-7

TIN : 108-144-585

PAG-IBIG MID No. : 102*********

Philhealth No. : 01-050585289-9

REFERENCES (available upon request)



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