Aircraft Maintenance Air Force
Resume:
MICHAEL RAINER
***************@*****.***
www.linkedin.com/in/michaelrainer65
PROFESSIONAL SUMMARY
Customer centric manager and Military Veteran with a Bachelor's degree in Management and over 15 years of proven experience in operations leadership. Possess a broad background in leadership, aircraft repair, coaching, mentoring, and strategic thinking. Self-starter with excellent interpersonal, written, and oral communications skills and the ability to work with all levels of employees and customers in a positive and professional manner. Detail-oriented planner with a personal commitment to continuous improvement while navigating the changing environment to continue sustaining productivity.
SKILLS
•Communication Skills
•Continuous Improvement
•Customer Service
•Equipment Management
•Interviewing
•Inventory Control
•Inventory Management
•Leadership Skills
•Microsoft Office
•Operational Planning
•Operations Management
•Organizational Leadership
•Organizational Skills
•People Development
•Project Management
•Relationship Building
•Self-Starter
•Strategic Planning
•Team Building
•Team Dynamics
•Team Leader
•Talent Management
PROFESSIONAL EXPERIENCE
Project Manager - Nucor Skyline Steel
Jan 2024 - Present
• Coordinate between logistics, inventory, fabrication and job sites to achieve timely project delivery
• Ensure customers and sales reps are up to date on project progress
• Use Salesforce to process quotes into sales orders and project oversight to ensure customer satisfaction and internal communications with team members.
• Spearhead cloud migration by uploading physical documents to OneDrive
• Maintain documents in compliance with SOX regulations
• Analyze sales trends and project monthly sales based on market data.
• Issue A/R and A/P, credit memos, and customer statements as needed
• Develop & maintain daily spreadsheets for all projects within a 3-state region and 2 sales colleagues.
• Maintain relationships with vendors, logistics providers, customers, and internal team members.
• Managing / shipping 3500 tons a quarter on average
Project Manager - Carolina Civil
Apr 2023 - Nov 2023
Project Manager, Substation - Booth & Associates
Jan 2023 - Apr 2023
• Developed and maintained detailed project schedule and plan of work
• Provided project updates on a weekly basis to team of 8 personnel and additional stakeholders
• Tracked costs and timesheets committals for each project
• Hand selected to join Work Process Committee, team designed to develop and approve new initiatives for internal company development and growth
• Requested & developed training for new Project Management role
Manufacturing Senior Lead - Shutterfly
Nov 2021 - Jan 2023
* Process Manager for the creation of School portraits and Canvas portraits.
* Continuous Process Improvement is constantly evaluated for production enhancements.
* Project Manager for various 5S projects throughout the department.
* Preventative Maintenance Manager for an average of 98 monthly inspections for 83 machines throughout the department
Customer Service Representative - United Rentals
Aug 2021 - Nov 2021
• Key customer contact and consultant for equipment rentals needs
• Processes rental quotes, reservations, and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Controls merchandise stocks / Maintains clean, presentable showroom
• Drives equipment sales and branch growth
• Assists other United Rentals team members with deliveries as needed
Candidate Recruiter - Systematic Business Consulting Mar 2021 – Present
Remote
•Expert in manufacturing and service technician search and direct placement
•Recruited candidates nationwide for over 3,000 industry manufacturing companies
•Build position opening marketing, screen candidates, and complete initial phone interviews
United States Air Force Feb 2001 – Feb 2021
Various Locations
•Coached 13 various peers/subordinates through career decisions/mentored 27 first level supervisors while controlling daily operations for 68 workers
•Managed 18 personnel in deployed hostile environment / completed 48 scheduled aircraft in-depth inspections ahead of schedule by 18%
•Implemented Lean process management/eliminated dual high level responsibility tasking on 34 people by researching, planning, briefing, and creating / implementing a new work center of 2 people responsible for 115+ weekly flights
•Researched and analyzed 35 manpower movements and coordinated with Senior Managers to recruit and interview replacements – implemented onboarding and work center training
•Collaborated with Senior Management to plan & accomplish shop and organizational goals
•Directed personnel operations and aircraft maintenance in 3 geographical locations while maintaining a 97% completion rate
•Served as the Senior Manager overseeing 24 Controllers, including international associates, and documentation efforts of 4,500+ aircraft maintenance actions in a fast-paced environment from multiple locations.
•Coached peers and subordinates through career decisions leading to promotions for 8 associates.
•Led 6-week relocation training project for 12 aircrafts, which included direct supervision of 4 personnel, securing 18 rental vehicles, and lodging for 138 associates.
•Tracked 151 status hours and generated 230 reports to brief senior leaders on project completion, flight updates, and personnel performance
Fabrication Welder – Hol-Mac Corporation Sept 1999 – Feb 2001
Bay Springs, MS
•Fabricator / Welder for Challenge Car lift assemblies
•Fabricator / Welder for Rotary Hydraulic Bus Lifts
•Certified Welder for Caterpillar Mining Industry
EDUCATION
Bachelor of Arts (B.A.) Management (2018) American Military University
Associate of Applied Science (A.A.S) Aviation Maintenance Technology (2016) Community College of the Air Force
CERTIFICATIONS
Microsoft Office Applications (2019) American Military University
Professional Management Certification (2017) Community College of the Air Force
NOTABLE AWARDS
Air Force Meritorious Service Medal Air Force Commendation Medal (2) Air Force Achievement Medal Air Force Good Conduct Medal (5)
ADDITIONAL TRAINING
Sexual Harassment Prevention Training Equal Employment Opportunity Training Suicide Awareness Training
Combat Lifesaver Course (SABC) CPR
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