JOHN S BARONI

*** ***** ***, *********, ** ***** H: 381-9496 C: 203-***-**** adne0k@r.postjobfree.com

Summary

To obtain a position in a corporate/business environment where I can seek greater responsibility and challenge in the aerospace industry

Critical Competencies

Program and Contracts Management

Strong organization, planning and time management.

Communicate effectively and diplomatically through to senior leadership.

Strong presentation skills and ability to address complex matters/solutions with leadership.

Strategic Planning / Execution

Business and Sales Development

Energetic

Adaptability

Fleet Support Planning

Maintenance Planning for systems and components

Customer Service Support

Negotiations

Accomplishments

Managed a portfolio of 400 customer accounts totaling $120M of sales

Created a strategy to develop and expand existing customer sales, which resulted in an increase in yearly sales from $25K in 2011 to $1M in 2012

Successfully managed 57 – 60 direct charging employees for a period of 3 years.

Work Experience

Manager – Maintenance Planning / Ground Support Equipment / Spares 03/2014 – Present

Lockheed Martin – Global Sustainment Shelton, CT

Utilize Grid to manage headcount across multiple new Developmental and Sustainment Programs

Successfully and efficiently managed 57 – 60 direct charging employees across different disciplines.

Create / review / update all standard work bi-yearly to ensure proper communication.

Direct Logistics Support Analysts, NAVAIR Supportability and CH-53K Design IPTs and GSE Design Engineering to review LORA defined Organizational, Intermediate and Depot Maintenance tasks to understand support equipment requirements; acceptance inspection, operational checkout, disassembly, cleaning, inspection, repair/replacement, assembly, and test.

Continuing to improve the functionality of the SAMS Data Base for analyst to review and enter Support Equipment Recommendation Data (SERDS) to maintain various systems and components across all model aircraft (future and current).

Overall responsible for Supplier SDRL’s upon receipt to understand supplier recommendations for support equipment requirements to maintain their systems & components.

Working with all aircraft model customers (Commercial, International Military, and US Military) to determine if existing peculiar and common support equipment in their inventory is adequate and also make recommendation for new support equipment.

Develop and provide detail support and recommendations for new aircraft by lots proposals deliveries including initial spares and ground support equipment recommendation

Review Supplier SDRL’s upon receipt to understand supplier recommendations for support equipment requirements to maintain their systems & components.

Create strategies and plans for fleet support relating to program milestone and aircraft deliveries which includes life cycle cost, cost benefits analyses, and trade studies for operational fleet and future programs.

Direct provisioning analysis activities for the Army, Navy, and International models of H-60 aircraft, including assessment of Maintenance Task Analysis (MTAs) and support of front-end Logistics Support Analysis (LSA) using various software tools.

Update provisioning database utilizing Engineering Change Notices (ECN), Bill of Materials (BOM), Engineering Change Proposals (ECP), Delivery Orders and Technical Orders.

Coordinate and perform supportability analyses of flight vehicle and associated support equipment design, Air Vehicle Design, and Training Devices.

Able to execute program requirements from both a schedule and deliverables standpoint.

Ability to understand program goals and recognize potential issues preemptively.

Ability to establish strategy and direction, as well as manage, coach, train, and motivate employees.

Interface with programs, functionals and suppliers to ensure fulfillment of needs, achievement of customer satisfaction, and growth in the line of business, willing to employ innovative approaches to improve program and business performance.

Ensure that all subordinates are properly trained, mentored, and supplied with the appropriate tools to perform their assignments.

Develop, maintain, and execute plans for employee development.

Coordinate subordinate employee recruitment, training, performance assessment, work assignments, salary, and recognition/disciplinary actions.

Ability to handle confrontation diplomatically and galvanize relationships.

Ensuring that all programs have appropriate processes defined and are adhering to them.

Establishing, reporting, and analyzing Quality Metrics across all programs information and products having responsibility for.

Defining goals and objectives based upon flow down, control of budgets for department and lead department in achieving these.

Ability to be decisive and make decisions when only partial data is available.

Ability to perform causal analysis and determine root cause of an issue/problem and provide alternatives while under cost and schedule.

Director, Customer Support – Asia / Canada/ Europe/ United States 01/2013 to 03/2014

Helicopter Support Inc (A Sikorsky Aircraft Company) Trumbull, CT

Directed an Integrated Product Team (IPT) managing a direct staff of 3 Program Managers and 13 customers service representatives with is responsible for executing $120M + annual sales for a portfolio of US and international customers made up of OEM and helicopter owners.

Responsible for support all aftermarket sales and customer support for all S-76, S-92 and S-61 customer/operators in Asia, Canada, Europe and United States.

Responsible for providing senior leadership latest estimate on a monthly basis

Member of leadership team that statically increased the organic business value at $120M by leveraging different methods to drive strong financial performance: Increased annual revenue by 10%, Developed pricing and negotiation strategies for proposals/quotes to meet overall 40% gross margin goal, and added to backlog with significant wins and bookings through aggressive sales growth strategy

Responsible for generating yearly projection for the Integrated Product Team

Responsible for developing 3-5-year sales projections for the Integrated Product Team

Created a balanced framework to transform the Integrated Product Team to a strategic role; focused on alignment with company goals, customer relations, business development, and Program Manager methods and agility

Recruit, manage, and mentor an average of 2 new customer service representatives’ managers Developed, Implemented and monitored programs to maximize customer satisfaction. Develop, implement, and monitor programs to maximize customer satisfaction and manage on-site customer service representatives.

Improve service quality and increase sales by developing a strong knowledge of company's products and services.

Interview hire and train new quality customer service representatives.

Provide detail monthly departmental reports and updates to senior management.

Program Manager, Customer Support – United States 07/2008 to 01/2013

Helicopter Support Inc. (A Sikorsky Aircraft Company) Trumbull, CT

Worked in conjunction with the Sikorsky Aircraft Sales Team and Commercial Business Office to support in New Aircraft Sales negotiations

Managed a team of 3 customer service representative with combined annual sales of $40 + million dollars

Developed, implemented, and monitored new sales objectives in accordance with target projections set forth by executive management

Developed, implemented, and monitored new business opportunities within regions of United States

Implemented new marketing concepts which attribute to meeting and exceeding target quarterly sales figures

Effectively communicated policies, procedures, and applicable sales/marketing concepts to the team

Researched market trends and evaluate supplier performances to meet company objectives

Developed and managed proposals for product upgrades and enhancements Worked with wide variety of aircraft including the S76, S92, H-60 and S61

Manager, Supplier Development 07/2006 to 07/2008

Helicopter Support Inc. (A Sikorsky Aircraft Company) Trumbull, CT

Developed & negotiated Sales & Distribution Agreements with Sikorsky supply base.

Performed performance reviews with all suppliers HSI have exclusive distribution relationships. Lead negotiation Aftermarket Support Agreement for S-92 Aircraft supply base.

Attended all S-76 and S-76D IPT meetings

Ensure all suppliers are FAA/EASA certified for the commercial aircrafts.

Established strategic relationships with major suppliers for specified platforms (S-92, S-76, S76D, S-70 etc)

Negotiated Product Support Agreements with suppliers on the S76D which include Free of Charge (FOC)

Supplier-Owned Consignment, exclusive distribution, production pricing and penalty clauses.

Education

Master Degree: Business Management 2014

Everglades University Boca Raton, FL, USA

B.S: Physical Education 1996

Eastern Connecticut State University Willimantic, CT, USA

A.S: Criminal Justice 1993

Housatonic Community College Bridgeport, CT, USA

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