Villa **, Al Falah, Al Rizayz street
Abu Dhabi, United Arab Emirates
**********@*****.***
NESSIE ALFARO DÍAZ NOTICE PERIOD: 2 months
EXPERTISE
Proficient in MS Office and other computer programs Developing electronic document
Compliance tracking system
Quality management system
Learning management system
Document Control Tracking System
Key Performance Indicators Dashboards
Audit and Inspection
Coordinating skills
Super user of electronic medical record (EMR)
Medical record management
ESSENTIAL RESPONSIBILITIES
Lead coordinator in local and international accreditations and audits, i.e. Tasneef/Jawda /DOH/OSHAD/CARF and JCIA.
Nominated person to submit JAWDA KPI to DOH.
Lead Internal Auditor and inspector.
Coordinating and tracking completion of non-conformance with involved departments.
System admin (Super User) of quality management system (QMS) software. Monitoring compliance to policies and procedures through Key Performance Indicators.
Strong advocate for quality by coordinating and actively involved in the implementation and continual improvement of the organization. Data collection and validation of KPI’s.
Communication of out of target KPI’s.
Incident report and complaint management.
Assists in the development, revision, track and communication mechanisms of Clinical/ Non- clinical forms, policies and procedures within the organization. Internal and External Quality reports and presentation. Responsible for the collation, evaluation, interpretation and presentation of quantitative data and provides insights, recommendations, and advice on policy to internal or external clients.
Developed and Annually review data collection and validation plan with defined components of data sources, frequency, measuring tools, responsibility with well-designed structure for data collection.
PROFESSIONAL EXPERIENCE
QUALITY STATISTICIAN - DOCUMENT CONTROLLER CUM QUALITY COORDINATOR
CAMBRIDGE MEDICAL REHABILITATION CENTER Plots 103 & 105 Mafraq West Shakhbout City - Abu Dhabi, UAE
November 2018- Present
QUALITY COORDINATOR
MANZIL HEALTHCARE SERVICES LLC Unit 703 – 704 Silver Wave Tower Mina Street, Abu Dhabi City, United Arab Emirates,
May 2016-November 2018
NURSE ASSISTANT
MANZIL HEALTHCARE SERVICES LLC Unit 703 – 704 Silver Wave Tower Mina Street,
Abu Dhabi City, United Arab Emirates, P.O. Box 52953 July 20, 2014- April 2016
CUSTOMER SERVICE REPRESENTATIVE
A1C Driving School
Malolos City, Bulacan Philippines
September 2013-April 2014
ADMINISTRATIVE ASSISTANT
HAGONOY SPORTS INTERNATIONAL INC.
Hagonoy, Bulacan City Philippines
August 2012 – August 2013
HEIDI QUINTO
HR Manager at SNO Healthcare
Previous Senior HR Officer in Manzil Healthcare Services Mobile No: +971-**-***-****
OBJECTIVE
Secure a responsible career opportunity to fully utilize my knowledge, training and skills, while making a significant contribution to the success of the company. EDUCATION
BACHELOR OF SCIENCE IN NURSING
Dr. Yanga’s Colleges Inc.
Wakas Bocaue, Bulacan Philippines
July 2006-December 2010
SECONDARY EDUCATION
San Roque National High School
San Roque, Philippines
June 2002- March 2006
PROFESSIONAL QUALIFICATIONS
Registered Nurse, Professional Regulations Commission (PRC) Manila, Philippines June 2016 Nurse Licensure Exam License No: 0885673
Certified Professional in Healthcare Quality (CPHQ) Course Al Moshtarakah International for Quality Management, Dubai August 26 to 28, 2017
National Examination Board in Occupational Safety and Health International General Certificate (NEBOSH IGC)
Passed Certification: October 2020
TRAINING AND WORKSHOP
National Examination Board in Occupational Safety and Health International General Certificate (NEBOSH IGC)
Course Date: December 2019-February 2020
Jawda Workshop
Jawda Quarterly New Guidelines
December 2018
Sheikh Khalifa Excellence Award (SKEA)
Self Assessment and Prepare a Management Document
October 22-24 2018 (Organizations representative). ISO 9001-Document Control
ISO 19001- How to Conduct Internal Audits Effectively Course Date: February 19, 2018
Place Conducted: Abu Dhabi, UAE
Certified Professional in Healthcare Quality (CPHQ) Course Al Moshtarakah International for Quality Management, Duba Course Date August 26 to 28, 2017
Place Conducted: Dubai, UAE
OHSEC-Occupational, Health, Safety and Environment Council
• Risk Assessment Training
• Fire Warden Training
• Electrical Safety Training
• Basic First Aid Training
• Control of Substances Hazardous to Health Regulation Course Date: July 13, 2017
Place Conducted: Abu Dhabi, UAE
Technical educational and skills development Authority (TESDA)
• Computer Technician Training
• Application of software
References
EIMAN OMER AL SAMANI JOSEPH CRISTOFFER CALPITO
Department of Health- Quality Kanad (OASIS) Hospital Al Ain
(Previous Quality Manager in (Previous Infection control and Cambridge Medical and Rehabilitation Center) OSH officer in Cambridge Mobile No: +971-**-***-**** Medical and Rehabilitation Mobile No: +971-**-***-****