Deli Manager Store

MG

MICHELLE GASPAR

********.******@*****.*** 425-***-**** EvereĴ, WA 98201

Goal-driven Assistant Store Manager with 5-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work seĴings. Customer relations

Merchandising

Employee development

Supervision and training

Recruiting and hiring

Schedule management

Profit and loss accountability

Retail inventory management

Operational budgeting

Store opening and closing procedures

Sprouts Farmers Market Inc.

MILLCREEK, WA

Store Manager

01/2020 - Current

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Supervised training and development for new employees, which resulted in beĴer team transitions and effective orientation. Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.

Worked with department managers to establish performance evaluation and improvement processes.

Oversaw all store operations while generating $1.2 MILLION in monthly sales.

Achieved sales goals and business objectives by motivating staff and promoting SPROUTS FARMERS MARKET brand.

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Sprouts Farmer Market Lynnwood, WA

Assistant Store Manager

09/2017 - Current

Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.

Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity. Recruited, interviewed and hired qualified employees to provide top-quality service.

Summary

Skills

Experience

Assessed, optimized and elevated operations to target current and expected demands.

Safeway Denver, CO

Deli Manager

11/2006 - 11/2016

Managed team of 10 employees in high-volume deli doing more than

$70,000 in business each week.

Prepared and led food service training programs to teach staff various tasks.

Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.

Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control. Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising. Increased sales on consistent basis by developing key customer relationships.

Wheatland Union High School Wheatland, CA

High School Diploma

06/1984

Education and Training

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