Customer Service Care
Resume:
Brittany
Hope
***************@*****.***
Sioux City, Iowa
Summary Friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up.
Friendly Cashier with experience working with people of diverse backgrounds. Fast learner with competencies in interpersonal communication, conflict resolution, and cash handling. Skilled at employing tried-and-true conflict de-escalation techniques to keep customers happy.
Seasoned with l] years of experience providing excellent customer service through friendly and professional encounters. Adept building relationships with customers, generating repeat and regular business. Well-versed in POS system operations. Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience. Motivated, exceptionally well-organized, and customer-focused Head Cashier skilled at overseeing and processing customer transactions. Train new employees on POS systems, scanning, and bagging operations. Excellent people person, able to de-escalate conflicts and resolve problems.
Experience
Cashier/Customer Service
Walmart • Sioux City, IA
04/2016 - 06/2018
Develop [how many] sales competitions to boost revenue each quarter Evaluate sales personnel on a monthly basis and discuss target goals Implement [how many] innovation promotions to increase store revenue Increase sales by [what percentage] through idea and event development Build loyal clientele through high-level of customer satisfaction Train [how many] new employees
Recruit, interview, and hire all sales personnel
Handle all payroll and bookkeeping functions
Supervise a team of [how many] employees
Examine merchandise to verify correct price and no visible damage Control costs by effectively negotiating with all vendors Assign employees to specific duties to best suit needs of the store Maintain inventory log and place orders to restock supplies as needed Skills
Education
High School Diploma
Lenoir Community College • Kinston, NC
05/2019
Currently completing courses in computer science, robotics and statistics Graduated summa cum laude—3.7+ GPA
Played the position of Wide Receiver on the school football team from 20XX to 20XX Studied and became conversational in Spanish during a semester abroad in Mexico Volunteered on a monthly basis to prepare meals at the local community food bank Languages
Customer service Microsoft office
Sales Excel
Data entry Access
Customer care Scheduling
English
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