Travel Agent Art History

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Ann (***) Brown 863-2126

**** * ******** ***., ******** City, OK 73132

People are my business. I have many years of experience in customer service related fields. I have over 20 years experience as a corporate and leisure travel agent, 15 years as a product demonstrator, several years as an adult educator at the College and Vo-tech level. I am endlessly adaptable and get along with almost everyone.

• Interpersonal relations • Customer service Personal and Telephone communication

•

Product demonstration and

preparation

• • Adaptability

Upgrade Specialist

CarSaver at Walmart – Oklahoma City, OK February 2018 - March 2020 Interacting with Walmart Supercenter customers, promoting the CarSaver Program and detailing the advantages of Membership.

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• Maintaining a registration record in the top 95% of Specialists.

• Instructed Members on how to use the Website on an in-store kiosk.

• Maintaining a good relationship with members who have bought cars with CarSaver and will provide leads. Maintained the store in a clean and organized condition keeping the kiosk working and the Car, usually an SUV, polished and inviting.

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• Informed that the stores would be shut down due the Covid-19 Pandemic. Lead product Demonstrator

Advantage Solutions – Oklahoma City, OK January 2010 - February 2018

• Demonstrating food and other products to customers in a Walmart Supercenter.

• Maintaining the equipment and Training new employees in presentation and figuring out their cooking skills.

• Building relationships with Customers and Employees to maintain a pleasant working environment.

• Maintaned a record as the #1 store in the Region. Travel Agent

Rosenbluth Travel/American Express Travel at Kerr-McGee Corp. – Oklahoma City, OK October 2000 - July 2006

• Create Domestic and International itineraries, according to the needs of the corporate travelers.

• Specalized in International and 100% of the Around-the-world itineraries for corporate travelers.

• Immediately make any changes or cancellations as needed by the travelers. EDUCATION

• Designated as Critical Personnel during the 9/11 Emergency. Assistant Manager

Vineyard Travel – Escondido, CA January 1984 - April 1995

• Assistant Manager with ARC Report responsibility.

• Specalized in Hawaii and International Bookings and managed 100% of Cruise and Tour Groups.

• Scored in the Top 1% of sales agents for six of our preferred travel companies.

• Authored the bi-monthly Newsletter, including printing and mailing.

• Reconciled 96% of commissions, in default, from Hotel and Car company bookings. BA - Costume Design for the Theater

San Diego State University San Diego, CA

AA - Costume Design with Art History

Palomar Community College San Marcos, CA

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