Heather Eastman
Quality Engineer
Tuscumbia, AL *5674
************@*****.***
Experience with PPAP, GM SPPS and Covisint system, FCA- GIM’s and NCT. Process development, part specifications, GD&T, Quality Supervision, development of quality documentation, problem solving skills.
Authorized to work in the US for any employer
Work Experience
Quality Engineer
EXO-S - Howe, IN
July 2015 to Present
• Problem Solving
• Customer communication
• Quality supervision
• PPAP
• Supplier SCAR
• Development of Quality Documentation
• Lean management
• Part Specification Development
• Process Development
• Process evaluation and improvement
• Experience with GM, FCA, Ford, Mahle Behr, and John Deere. I have very good problem solving skills and strive to build strong relations with customers, representatives and suppliers. I have experience with Lean Management and have excelled in process improvements and waste elimination. I have extensive experience leading Fast Response and Corrective Action Teams. I have been involved with launch of new products, engineering changes and evaluation of part quality. I also have experience using Microsoft Office programs and Skype. Quality Technician
EXO-S - Howe, IN
April 2014 to July 2015
• Gage R&R
• Capability studies
• Inspection evaluation
• Development of inspection instructions
• Quality Supervision
I supervised our inspection department, developed inspection instructions, and monitored process. I conducted Gage R&R and capability studies on new launch and engineering changes. Education
Associates in Business Arts
Axia College of University of Phoenix - Phoenix, AZ April 2010
Skills
• Microsoft Office (6 years)
• Problem Resolution (6 years)
• PPAP (2 years)
• Supplier Management (2 years)
• 5S (6 years)
• Quality Assurance (6 years)
• Quality Management (4 years)
• Quality Systems (4 years)
• Quality Control (4 years)
• Process Improvement (4 years)
• Process Development (4 years)
• Process Management (2 years)
• Fmea
• ISO
• SPC
• Supplier Quality
• Minitab (2 years)
• Pfmea
• TS16949
• IATF 16949 (2 years)
• Manufacturing Experience (7 years)
• Plastics Blow Molding (7 years)
• Plastics Injection Molding (6 years)
• Data Analysis Skills (4 years)
• Root Cause Analysis (4 years)
• Communication skills (6 years)
• Supervising Experience (10+ years)
Certifications and Licenses
Fundamentals of Lean Management
Present
Six Sigma course of Fundamentals of Lean Management SPPS Training
Present
Training through General Motors
GIM training
Present
Training through FCA
Basic Problem Solving
Present
Training completed with FCA