GARRETT KAROSKI ***–***–****

West Frankfort, IL n adnd6y@r.postjobfree.com n linkedin.com/in/garrett-karoski-0391a415b

Career Target: Entry Level Communications / Social Media /Customer Service Representative

Highly resourceful, organized, and competitive entry-level candidate with a Bachelor of Arts from University of Illinois, Urbana-Champaign, with a specialization in Communications seeking to transition into an entry-level position for a fast –paced, expanding company. Exceptional communication and interpersonal skills; adept at collaboration and building respected and trusted relationships. Former Division 1 college athlete who understands the importance of teamwork to meet team and company goals. Expertise in providing superior customer service to clients and building relationships and trust and communicate company goals and objectives using social media platforms. Providing customers with clear directions along with the ability to work independently and solve problems.

Driven, self-motivated, energized, and recognized for performing well under pressure either individually or within a team while presenting excellent leadership and communication skills.

Dynamic, self-starter, driven contributor committed to excellence and has demonstrated sales and marketing success in achieving goals, including “Blue Ribbon” Top Salesman Award

Motivate, develop, and lead through the utilization of exceptional communication and interpersonal skills; adept at collaboration and building respected and trusted relationships to better serve clients creating superb customer service and support.

Core Competencies

Exceptional Customer Service / Sales Experience / Active Listener / Organizational Skills

Interpersonal Communication / Writing Skills / Team Leader & Team Member / Coachable /

EDUCATION

BA, Communications (Health Communications Specialization) May 2020

University of Illinois Urbana-Champaign

Social Ambassador – University of Illinois CDN Chapter Aug 2019–May 2020

AA, General Studies May 2018

Rend Lake Community College, Rend Lake, IL

Collegiate Athlete

Rend Lake Baseball 2016–2017

Murray State University Baseball 2015

EMPLOYMENT HISTORY

Customer Service Representative DU QUOIN INSURANCE AGENCY, Du Quoin, Illinois Jun 2015–Present

Collect information from customers that helps agents prepare insurance quotes for home and auto. Skillfully interact by phone with clients compiling information to provide accurate quotes to generate sales. Responsible for helping to generate a 10% increase in client sales in past year even with the current pandemic. Responsible for Agency advertising, social media campaigns to attract clients

Owner G’S LAWN SERVICE & CARE, West Frankfort, IL Apr 2020–Nov 2020

During unprecedented global pandemic, areas with businesses closed, families isolated, and jobs scarce, started from scratch and grew to 30+ customers in six weeks. Provided superior customer service, caring for clients’ property on schedule and flexible enough to work around changing weather conditions. Received numerous new clients based upon client referrals.

Used social media marketing platforms including Facebook, Instagram, Snapchat, and Twitter to promote and sell business offerings.

Instructor / Customer Service Liaison HIT REPAIR BASEBALL ACADEMY, Marion, IL Jun 2016–Aug 2018

Taught baseball and softball hitting and fielding instruction through one-on-one teaching and videography to pre-teen to college-level players. Assisted in marketing the academy using up-to-date social media platforms. Managed scheduling of clients using social media outlets to promote academy with goal of increasing client base and increasing revenue.

Gained trust of owner that granted permission for successful and aggressive social media marketing plan to promote academy and increase client base while providing cost savings of using digital marketing versus costly radio and newspaper advertisements.

Sales Associate DAVINCI BEVERAGE COMPANY, West Frankfort, IL Sep 2016–Nov 2017

Start-up company associated with founder of Morthland College in West Frankfort, Il. Company sold, marketed, and advertised new energy drink. Assisted in marketing and advertisement of new product using social media outlets, including Facebook, Twitter, and Instagram. Helped manage day-to-day ordering, packing, sales and distribution of product line sold on Amazon and other retail outlets.

“Blue Ribbon Award” -Top ranked sales associate for local marketed area selling DaVinci Energy Drink Line 2016-2017

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