Account Specialist Medical Billing
Resume:
Marissa M Rosario
*******.*********@*****.***
Professional Summary
Obtained skills to adapt to different softwares and computer systems. For instance, having to go through various training to enforce multiple changes throughout my career. Learned to enforce the use of creating voting polls for the team to remain defect free.Along with creating dispute cases to initiate investigations for our customers.
Qualifications
● Dedicated, highly engaged in my work, very organized, and extremely reliable.
● Pay attention to detail, strong time management skills, along with written and verbal communication skills.
● Ability to manage multiple tasks and always capable to maintain the goal. Work Experience
JULY 2018 - PRESENT
Discover Financial Services, 2402 W Beardsley Rd Phoenix, AZ 85027
- Senior Account Specialist
● Research accounts to determine if a dispute case initiation is necessary.
● Resolve multiple questions about credit scores, interest rates, or about the accounts.
● Help assist customers with their financial questions.. February 2017 - April 2020
Cold Stone Creamery, 2815 W Peoria Ave Unit 104 Phoenix, Az 85029
- Shift leader
● Maintain the store, while multitasking with customers
● Assist new employees while training.
● Keeping the work space clean and organized
Education
August 2014- May 2018
Greenway High School, Phoenix, AZ - High School Diploma February 2021-Present
Career Step-Currently working on a getting a certificate for Medical Billing and Coding
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