LEWIS A. GREENHOWE

**** ******** *** **, *** * Washington DC 20018 · 202-***-****

adncv2@r.postjobfree.com

Detail oriented, professional looking to provide customer support to a company that values dependability and a strong work ethic.

EXPERIENCE

8/2010 – PRESENT

MUSCIAN, Mt. Bethel Baptist Church & sAINT THRESA of AVILA WASHINGTON, DC

Successfully memorized study material for three songs within 5 days.

Responsible for overseeing and coordinating all administrative functions for music operations including, song research, composition selections and distribution of sheet music.

Organize appropriate music selections for various events and direct the choir and musicians to work cohesively and efficiently.

8/2004– 1/2009

WAREHOUSEMAN, SAfeWARE Inc. Landover, MD

Observed insurance billing error and that lead to the company saving 35% in shipping cost.

Designed a procedure that efficiently stored large items which allowed the company to decrease in loss packages and improved shipment deliveries.

Responsible for all daily operations related to the shipping and receiving of safety equipment.

Tracked incoming shipments against purchase orders and logged inventory on to an electronic spreadsheet.

Performed quality audits on all received shipments from order requisitions and pick orders.

Electronically scanned labels for inventory tracking. Researched invoices to ensure that all orders were received and paid in full.

3/2000– 9/2001

CONSUMER INFORMATION SPECAILIST, BioSpherix, Inc. Beltsville, MD

Responsible for addressing consumer questions and requests received by phone, fax and email.

Provided detailed information to consumers regarding their rights against unfair and deceptive practices in accordance to the Federal Trade Commission’s rules and regulations.

Collected consumers’ concerns and complaints and recorded them into a database.

Increased incoming call volume by effectively asking callers the nature of their call.

1999-2000

BENEFITS SUPPORT CLERK, Sparks/Acsys Professional Staffing, Silver Springs, MD

Responsible for independently prioritizing and scheduling my daily work activities to meet established deadlines.

Reviewed and maintained accurate employee records regarding Amtrak company health benefits.

Coordinated contact times with employees for discussing open enrollment options and how to complete required paperwork for their selected health plans.

Answered calls from doctors’ offices, verifying employee health benefits and prepared a weekly tracking report of all work activities.

1999-2000

HELP DESK TO ACCOUNTS PAYABLE, HANGER ORTHOPEDICS, BETHESDA, MARYLAND

Researched invoices for payments made or pending payments to ensure accurate and timely billing.

Contacted vendors and requested original invoices to be sent to the company to ensure accurate billing.

Volunteered to help fellow colleagues during the acquisition of the company.

EDUCATION

HIGH SCHOOL DIPLOMA, FAIRMONNT HEIGHTS HIGH SCHOOL CAPITOL HEIGHTS, MD

SKILLS

MS Office

Shipping and Receiving

QuickBooks

Forklift

Basic Elements of Property Management

Outlook

REFERENCES

Available upon request

Contact this candidate