PALESA

MASHIGO

PALESAMASHIGO**@GMAIL.C

OM

079-***-****

LINKEDIN PROFILE: PALESA

MASHIGO

PERSONAL INFORMATION

DATE OF BIRTH: 09/15/1999

NATIONALITY: SOUTH

AFRICAN

LANGUAGE

PROFICIENCY: ENGLISH,

TSWANA, SEPEDI AND

AFRIKAANS

DRIVERS LICENCE: CODE 8

(OWN TRANSPORT)

OBJECTIVE

I AM AN ENTHUSIASTIC,

LOYAL AND HARDWORKING

INDIVIDUAL WHO SEEKS TO

FURTHER HER CAREER IN THE

HOSPITALITY INDUSTRY

SKILLS

EXPERIENCE

HOSPITALITY MANAGEMENT

I have been involved with events and catering for a business called Grandeur Indulgence. I would help setting up and provide the necessary equipment needed for an event. Completed Work Integrated Learning (Internship) through the International Hotel School at the following properties:

• Royal Elephant Hotel – Kitchen Department (19 Feb 2018 to 20 Apr 2018) Activities Prepared meals (a la carte) and also prepared meals for functions.

Responsibilities: Ensuring that the kitchen is sanitized and making sure that all safety procedures are being followed.

• Kleinkaap Boutique Hotel – Food and Beverage Department ( 24 Jul 2018 to 28 Sept 2018)

Activities: Food Runner

Function/Event set-up

Communicating food orders to the chefs

Delivering food to the guests and clearing up the table for For the next course

Preparing alcoholic and non-alcoholic beverages

Interacting with the guests Taking orders and serving snacks and drinks

• Riboville Boutique Hotel – Front Office and Housekeeping Department (17 Feb 2019 to 18 Apr 2019)

• Royal Elephant Hotel – Front Office and Housekeeping Department (19 Jul 2019 to 23 Sept 2019)

Responsibilities

making beds

tidying rooms

cleaning and polishing toilets, taps, sinks, bathtubs and mirrors washing floors removing stains

vacuuming

Front Office:

21 September 2020 - Currently

Resolve guest problem Reviews all reports generated by all the sections, included night auditors report

Maintain coordination & good communication with other departments of the hotel Post all the credit charges to the guest folios

Process guest check out requests

Assign rooms & call the hotel’s porter to escort guests to their rooms. 2

COMPUTER SKILLS,

INTERPERSONAL SKILLS,

RESEARCH, ABILITY TO

WORK UNDER PRESSURE,

GOOD VERBAL AND

WRITING SKILLS, HIGH

DEGREE OF

CONFIDENTIALITY

ADDITIONAL EXPERIENCE

DOEKS AND TEA (2017 to 2019)

• Help set up the venue

• Set up for tea and cakes (Food and Beverages)

• Help with photography

• Interact with guests

HER AFRICA FILM FESTIVAL

• Sell snacks for arrivals

• Sell beverages per glass

• Help with photography

EDUCATION

HIGHEST QUALIFICATION

NATIONAL SENIOR CERTIFICATE

SUBJECTS:

• Afrikaans

• English

• Mathematical Literacy

• Music

• History

• Business Studies

• Life Orientation

Currently studying at the International Hotel School (012-***-****) for Diploma in Hospitality Management, (19 February 2018 – 08 May 2021) SUBJECTS COMPLETED:

• Basic First Aid

• Basic Fire Fighting

• Wine Service

• Managing Food & Beverage Operations

• Hospitality Facilities Management and Design

• Conversational French

• Hygiene and Safety

• Supervision in the Hospitality Industry

• Hospitality Sales and Marketing

• Managing Front Office Operations

• Managing Housekeeping Operations

• Leadership & Management in the Hospitality Industry

• Communications

• Hotel and Restaurant Accounting

• Digital Practice

• Training and Development

• Planning & Controls for Food and Beverage Operations REFERENCES

Chef Bongani

3

Royal Elephant Hotel and Conferencing Centre- Kitchen Department 082-***-****

Front Office (Royal Elephant Hotel and Conferencing Centre) Brooke Prinsloo

078-***-****

Danisille Bandze

Kleinkaap Boutique Hotel – Food and Beverage Hotel 076-***-****

Barry Wade

Riboville Boutique Hotel- Front Office and Housekeeping Department 011-***-****

Makganwana Mokgalong

Doeks and Tea

073-***-****

Contact this candidate