I completed my one year five monthHotel Management and catering Technology Course from Institute of

Indraprastha Nehru Academy Dehradun Uttarakhand 2011 the knowledge I have acquired over the course; I am putting myself into practice, with a complete professionalism and dedication. I am a team player and self-motivated person who always wait to prove hardworking skills. I look forward to discuss this opportunity with you further. My resume is provided for your reference on the following pages. Bachelor of commerce Graduated, July 2013

HemwatiNandanGharwal University Marks 45%

Campus Dakpathar PG Collage Division 2

Vikasnagar / Dehradun

10

th

Graduated; July 2006

SaraswatiVidyaMandir Inter Collage Marks 52%

UK Board Division 2

Vikasnagar / Dehradun

12

th

Graduated; July 2009

SaraswatiVidyaMandir Inter Collage Marks 54%

UK Board Division 2

Vikasnagar / Dehradun

• Indraprastha Nehru Academy Of Hotel Management & Catering Technology (2011)

• Completed one year Tally 9 from APTECH Computer Education (2009) Hotels & Restaurant Professional

Phone: +919*********

Email: adncqj@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/sudesh-kumar-6943a0b9 Skype Id: 926-***-****

SUDESH KUMAR

PROFILE

EDUCATION

PROFESSIONAL QUALIFICATIONS AND AFFILIATIONS

SKILLS

• IDS Software Handling.

• Excellent customer service.

• Clear communication.

• Leadership and management.

• Ability to work long hours under pressure.

• Critical-thinking and reasoning.

• Ability to meet deadlines and multitask

January 2019 onwards

F&B Manager

Weekend Address Hotel

(Aakash Group of Foundation Pvt Ltd)

Surat, Gujarat.

JOB AND RESPONSIBILIES

• Provide guest with pleasant dining experience.

• Plan, forecast and execute food and beverage orders.

• Plan alternative recipes for customers with special dietary needs.

• Check food and beverage supplies and place orders when needed.

• Communicate and build strong relationships with vendors.

• Adhere to food, health and safety standards.

• Plan, hire, train, oversee and manage the members of staff.

• Oversee and supervise the welcoming of customers.

• Always strive towards an exceptional customer experience October 2017 – January 2019

Banquet Manager

Five Petals Hotel & Banquets

(Unit of Riddhi Siddhi CorporationPvt Ltd)

Ahmedabad, Gujarat

JOB AND RESPONSIBILIES

• Ensure smooth daily operations in Banquets, Restaurant.

• Provide guest with pleasant dining experience.

• Maintain good condition for the outlet’s facilities and equipment’s.

• Meet up with suppliers for new products in the market and place orders.

• Prepare monthly breakage, Profit & Loss and reports for submission to the Management.

• Ensure food quality and consistency before serving to guests.

• Handle guest complaint or feedback as and when it arises.

• Check and monitor staff grooming so as to comply with the Resort’s grooming standards.

• Plan, implement and review special promotions.

WORK EXPERIENCE

October 2016 – October 2017

Senior Supervisor

Kesar Restaurant & Banquet LLC

Ruwi CBD Area

Muscat / Oman

JOB AND RESPONSIBILIES

• Responsible for day today operation of Restaurant, Banquet.

• Assist General Manager for day today operation.

• Staff hiring, motivation and training.

• Prepare monthly breakage, Profit & Loss and reports for submission to the Management.

• Handling guest quarries.

• Delegate duties and responsibilities to Captains.

• To attend to complaints, feedbacks and remedy situations.

• To guide / train new service staff.

March 2014 – September 2016

F&B Executive

Platinum Hotel PVT LTD

Rajkot / Gujarat

JOB AND RESPONSIBILIES

• Responsible for operating assign F&B outlet smoothly.

• Organizing duty roster for staff member.

• Staff motivation, training, cost control, inventory etc.

• Maintaining SOP for quality.

• Attending tables for guest feedback.

• Updating Sales and other reports on daily basis. February 2013 – February 2014

F&B Captain

The Pride Hotel

Ahmedabad / Gujarat

JOB AND RESPONSIBILIES

• Taking care of 100% guest satisfaction.

• Coordination with other department.

• Giving all the report like (inventory, all area checklist etc.)

• Maintain all the K.R.E (Key resulting areas)

November 2011 – February 2013

Guest Service Associate

Hampton By Hilton

Vadodra / Gujarat

JOB AND RESPONSIBILIES

• Proactive and offer assistance to guest before they ask for eat.

• Served food and beverages as per restaurant standards.

• Ensured serving station was clean and fully stocked.

• Assist in food preparation processes.

January 2011 – August 2011

Industrial Training (IT)

Avalon Resort By Club Mahindra

Mussooriee / Uttrakhand

• Word 2010

• Excel 2010

• Power Point 2010

• Hindi

• English

• Gujrati

• Hamachli

• Punjabi

• Playing Cricket • Watching Movie

• Reading News Pepper • Travelling

Father’s Name: Mr. Karam Singh Marital Status: Married Birthday: July 21, 1989 Nationality: Indian

Gender: Male

Declaration

I, Sudesh Kumar, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

COMPUTER PROFICIENCY

LANGUAGES

HOBBIES

PERSONAL DETAILS

PLACE

Sudesh Kumar Dehradun,

Uttrakhand

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