L o s A n g e l e s, C A H a v i v a h s c h e r m e r @ g m a i l . c o m ( 9 4 9 ) 9 2 9 - 5 2 7 3 HAVIVAH

SCHERMER

Focused with goal-oriented behavior. Ability to work well with precise attention to detail. Strong interpersonal skills and a passion for excellence. Courteous and cordial with desire to boost work quality, manage key milestones and deliver exemplary customer service. Linear thinker.

P E R S O N A L P R O F I L E

• Assisted dementia and Alzheimer's seniors with personal hygiene and other daily activities, including bathing, dressing and incontinence care, meals, errands as needed.

• Coordinated appointments with care teams.

Caregiver

Visiting Angels

Jan 2016 - Dec 2017

• Transforming Care At The Bedside Volunteer participant.

• Screened and escorted patient visitors

• Assisted in the transport and rehabilitation of patients, as instructed by Nursing and Medical staff.

• Answered patient call lights, provided Unit Secretary relief, re-stocked supplies and distributed care carts

(reading materials, blankets, personal care) to patients.

• Worked to improve client outlook and daily living through compassionate care. Engaged clients in PT/OT rehab exercises, assisted with memory reminders.

• Populations of clients consisted mostly of hospice, and surgical/stroke recovery.

• Cooking, meal prep and food shopping.

TCAB Volunteer

Cedars Sinai Hospital

May 2013 - May 2016

Caregiver

CERNA Homecare

Nov 2016 - Dec 2017

P R O F E S S I O N A L E X P E R I E N C E

• Full-cycle Accounts Payable. Processed invoice payments and assisted with departmental audit.

• Assisted with weekly employee and vendor check runs, and check-clearing verification.

• Performed administrative duties including copying, filing, faxing and department mail.

Accounting Assistant

Devon & Devon

May 2011 - Jun 2012

• Responsible for assigned construction/engineering billing projects.

• Audited projects managed by site location, corrected misapplied payments and discovered labor hour corrections.

• Worked with Proposals, Bids and job sites to estimate correct costs.

• Processed all job starts and closing projects.

• Maintained structured job and project files on all new awards, and recurring contracts.

• Managed un-billed costs from Timberline carry-over.

• Managed residential past-due accounts. Provided recommendations and referrals to clientele in economic hardship.

• Documented cable and telephone fraud accounts when discovered.

• Handled credit-related disputes, misapplied and NSF payments.

• Reviewed accounts on credit hold for determination of eligibility to reinstate cable and telephone services.

Project Business Services

Technician II

Brinderson Engineering

Jul 2008 - Apr 2009

Credit Services

Ledgent Staffing

Nov 2009 - May 2010

• Responsible for full-cycle Accounts Payable, processed utilities for all nationally-held properties. Obtained bonds for new properties.

• Complied stringent documentation for SAS70.

• Implemented an online document retention system now mainstreamed for entire Accounting division.

• Awarded “Best Customer Service” of 2005 within Accounting. Accounts Payable

Processor

Triple Net Properties

Sept 2004 - Jul 2006

• Developed strong professional rapport with vendors and parks.

• Weekly check runs, processed invoices, credits/debits, expense reports, and batch auditing.

• Verified correct signatures/approvals, collected W9s.

• Worked with Park Managers, vendors to resolve any payment or account discrepancies.

• Verified check clearing, req stop-payment when necessary. Accounts Payable

Processor

Palace Entertainment

Aug 2003 - Sep 2004

• Promoted healthy eating and showcased organic foods.

• Initially operated the juice and espresso bar with refrigerated desserts.

• Upon successful training, operated other stations including deli, wok station, grill and bakery.

• Up-sold newly arrived items and coffee specials. Quarterly team inventory.

• Maintained sample stands and cashiered orders.

Food Service Technician

Wild Oats

May 2002 - Jul 2003

• Assisted guests with placing orders and explained menu items when scheduled as cashier.

• Prepared tacos, hamburgers, fries quesadillas, pizza and breakfast/ brunch menu items on grill, oven and fry stations.

• Maintained time and temperature logs, sanitation checks and assisted with inventory when needed.

• Reported and documented attempted customer cash grab theft to managers.

Food Avenue / Cashier

Target

Aug 2001 - Jun 2002

Knowledge in application of diverse programs, including Google Suite, MS Office, Access, Windows 7, Apple/MAC OS, SAP, Peachtree, CMiC, Timberline, Yardi, MAS 90,200,500 T E C H N I C A L S K I L L S

E D U C A T I O N

2015 to 2016

2014 to 2015

LAKE TAHOE COMMUNITY COLLEGE

Pre-Nursing coursework (Statistics, Anthropology, Psychology, Human Development)

CITY COLLEGE OF SAN FRANCISCO

Pre-Nursing coursework (Public Health, Sociology)

2006 to 2008 SUNY ALBANY

Anthropology/Population Health focus (Emerging Diseases, Medical Anthropology)

2013 to 2014

2011 to 2012

MOORPARK COLLEGE

Pre-Nursing coursework (Advanced English Composition, Biology, Chemistry, Public Speaking, U.S. History)

CITY COLLEGE OF SAN FRANCISCO

Pre-Nursing coursework (Public Health, Sociology)

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