Résumé
Redaa Abrahams
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OBJECTIVE AND PERSONAL SKILLS
To whom it may concern;
I was employed previously as a Store Manager at ShoeXpress Bahrain City Centre
(LandMark/Al Rashid Group) The Leading Retail Brand in the GCC. Being highly motivated and result-oriented professional allows myself to maximize Teams effort and productivity.
Before being employed as a Store Manager, I was amongst the best sales professionals and the top Commission earners in the Leisure industry. In Retail only the strong survive and this has been my life for more than 10 years, only because of my passion and dedication in wanting to be known as THE BEST. In conclusion, I do trust that your positive decision would definitely add a little more Drive and Tenacity in your teams.
Kind Regards
REDAA ABRAHAMS
Mobile: +63-963*******
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Redaa Abrahams
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PERSONAL DETAILS
Name: Redaa
Surname: Abrahams
Gender: Male
I.D number: 831**********
Nationality: South African
Language: Fully Bilingual (English and Afrikaans)
Health: Excellent
Drivers License: Yes
Criminal Record: None
Mobile: +63-963*******
Email: *****.********@*****.***
EDUCATION
SECONDARY EDUCATION
School: Groenvlei High School
Year: 2001
Subjects: English
Afrikaans
Mathematics
History
Biology
Physical Science
Level Attended: Grade 12 (Matric)
TERTIARY EDUCATION
Institution Attended: Athlone Technical College
Course Completed: A+ Pc Technician
Completion Date: 18 June 2007
English for Education Development (127)
SHORT SALES COURSES
Maxima Sales Training
Mind Power Seminars (With Robin Banks)
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Redaa Abrahams
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WORK EXPERIENCES
JULY 2018 to JUNE 2020
LandMark - ShoeXpress – Bahrain
Position: Store Manager
TASKS AND DUTIES
Regularly perform Internal Audits in Store administration and resolve any issues
Implement any changes in administration procedure positively and effectively.
Consider the needs of customers at all times and Regularly assesses customer service standards
Implement a high standard of customer focus within the store
Lead by example in all aspects of customer service
Actively seeks ways to achieve or exceed shop sales targets
Ensures all members of team have an understanding of figures and targets to be achieved
Ensures any promotional offers, regarding stock, are implemented
Ensures store maintenance budgets are used effectively to maintain smooth running of the store
Liaises with Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
Awareness of the key competitors for the store & monitors competition on all aspects on a regular basis.
Ensures a high standard of visual merchandising and maintenance amongst all staff
Effectively communicates any changes in stock or store layout to all members of the team
Ensure that each member follow the retail standard
Maintaining the back-store operation and replenishment of the merchandise
Monitors/ Manages schedules for salesperson work hours, vacations and days off
Resolve salesperson complaint and concerns; and provides on going performance feedback, Counsel salesperson when necessary
Encourage full participation of salesperson in creating store goals and developing plans
Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
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Ensures security procedures are adhered to throughout the store (SOP)
Maintains a high standard of security awareness, regarding stock and money, within store
Completes all reporting requirements of the Concept Manager on time REFERENCES
Mr. Terence White
Position: Concept Manager – Shoexpress Bahrain
Mobile Number: +973-********
Mr. Shumalan Naicker
Position: Chief Operating Officer – Landmark Bahrain Mobile Number: +973-********
APRIL 2015 – JULY 2018
LandMark - Fitness First - Bahrain
Positions: Membership Sales & Retention Manager
Membership Consultant
TASKS AND DUTIES
Provide leadership, development and guidance to Member Services Representatives, conducting regular one on one training and development sessions
To guide the Member Services Representatives to achieve sales targets and excellent customer service
Take overall responsibility for attracting, recruiting, developing, retaining and engaging successful Membership Services Representatives in line with the Fitness First brand identity and strategy
Compile, analyse and interpret sales and membership data and use relevant findings to continually improve sales performance
Drive new member integration experience by prescribing relevant club products and services and monitoring new member visits
Coach and drive Member Services Representatives to deliver outstanding customer service to club members and potential members always role modelling the right values and behaviours in accordance with Fitness First Standards Résumé
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Creating a fun, friendly and focused club environment where staff love to work, and members love to work out
Putting together lead generating strategies with your team and the support of your senior management team
Translating monthly club sales goals into daily and weekly activities for you and your team to hit budget
REFERENCES
Reza De Greef
Position: Club General Manager
Mobile Number: +973-********
SEPTEMBER 2012 – FEBRUARY 2015
Leisurescapes – The Guild Collection
The Holiday Club & R.C.I
Sea Point
Position: Regional Training Manger
TASKS AND DUTIES
Identity training needs within the entire staff base, including training requirements for entering into new market areas
Develop and maintain up-to-date training and personal development plans for all staff
Ensure Training targets are met and maintained in accordance with current legislation
Deliver appropriate training programmes in accordance with legislation and current industry best practice
Monitor staff through training programmes ensuring personal and organisational targets and achieved
Maintain up-to-date records of all training delivered in personal and electronic files
Identify and source training funding from various funding streams
Maintain up-to-date knowledge of the business relevant to training of new requirements appropriately to colleagues
Maintain own personal development in relation to training and the social care industry
Recruiting, Interviewing and Hiring of New Staff.
Produce reports as required directly to the CEO
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REFERENCES
Gary Arendse
Position: General Sales Manager (Access International / GTSA) Contact number: 087-***-****
NOVEMBER 2010 – SEPTEMBER 2012
Symantec Corp
VeriSign – The Internet Security Co.
Century City
Position: Territory Account Manager
TASKS AND DUTIES
Drove incremental revenue growth through sales in an assigned mid-market territory
Generated business through both New Business and Existing Business
Develop and execution of Global Marketing strategy by managing the development of marketing programs and strategic initiatives
Identify enhancements for programs that can be used for marketing and sales
Having the ability to map a customer’s needs regarding his IT environment
Provide tracking, analysis and insight to produce future successful marketing programs, ensuring KPI’s and Goals are met or exceeded
The Ability to quickly identify and solve problems analytically and recommend solutions
Adaptability to changing market conditions, customers and Teams
Worked with the UK and USA market
Managed accounts for Personal and Corporate Business REFERENCES
Rob Meyer
Position: Manager
Contact Number: 021-***-****
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SEPTEMBER 2001 – NOVEMBER 2010
Access International C.T
The Holiday Club & R.C.I
Plattekloof
Position: Sales Manager
Senior Executive Sales Consultant
TASKS AND DUTIES
Motivational Training i.e. Goal Setting, time management, target orientation
Minimum eight years sales experience
Self-management, individual responsibility, team objectives
Presentations (one on one & mass presenter)
Closing clients on the day
Meeting monthly sales targets
Maintaining closing ratios of high expertise
Creating and maintain team spirit
Preparing daily team meetings
One on one chats with agents (goals, targets, progress, etc)
Extensive sales management experience in the sales environment
Extensive experience in the tourism-related real estate market
Proven track record in achieving and exceeding sales results and maximising revenue and profitability
Demonstrated success in high level negotiations and the ability to close the deal
Strong communication, negotiating and influencing skills, demonstrating effectiveness in networking to gain cooperation and support in achieving business goals
Ability to effectively motivate and develop people
Exceptional communication and interpersonal skills to Executive level
Previous sales experience within the services industry, with exposure to cold calling
Experience/ability to assess and survey prospective Clients' premises and compile
Excellent working knowledge of MS Office (Word, Excel and Power Point)
Goal orientated, and commission driven
Self motivated and self managed
Have advanced problem solving and self management skills
Excellent communication and presentation skills (written and verbal), with a strong command of the English language
Reporting to the Director on a weekly basis discussing targets and sales Strategies etc.
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ACCOLADES AND ACHIEVEMENTS
Annual turnover of between R5 000 000 and R6 000 000
Top Sales Achiever in the Western Cape, Eastern Cape and Durban
Top Sales Achiever for Access International from 2004 - 2007
Top 10 Sales Achievers for The Holiday Club from 2004 - 2007
Top 15 Sales Achievers for RCI from 2004 - 2007
Outstanding performance for exceptional commitment to the RCI Group, within the category of the Top 50 Sales Professionals in AFRICA 2004 - 2007
Top Sales Manager for Access International 2008
Top Sales Manager for Access International 2009
DEVELOPED SKILLS
Computer literate (Microsoft Office)
Time management and prioritization ability
Ability to adapt to change quickly and adopt culture at client shows
Good General Management skills - Critical
Leadership skills
Strategic thinking skills
Ability to implement system
Problem solving and decision-making skills
Strategic Marketing competence
Sound understanding of business principles and processes
Excellent written and oral communication skills
Attention to detail
Creative thinker
Ability to work individually and in a team
Self-motivated and driven
Excellent interpersonal skills
Ability to meet tight deadlines
REFERENCES
Gary Arendse
Position: General Sales Manager (Access International / GTSA) Contact number: 087-***-****