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Administrative Officer Sales Coordinator

Location:
Ahmedabad, Gujarat, India
Salary:
25000
Posted:
June 26, 2021

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Resume:

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Srikant Ganesh Parmeshwar

Address: **/*** ******** *****, *********- Ahmedabad- Gujarat

Mobile : +91-982*******

E-Mail : adnc5p@r.postjobfree.com

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CAREER OBJECTIVE & SUMMARY

Seeking a challenging position in dynamic and vibrant environment which utilizes my communication, analytical negotiating skills, result and goal oriented risk management professional with excellent record of maintaining customer relationships.

EDUCATION QUALIFICATIONS

Masters of Business Administration (Marketing and International Business) from Amity Global Business School- Ahmedabad, Amity University –UP- India) [2009-2011].

B. Tech in Electronics and Communication Engineering from Nirma University – Ahmedabad- India [2005-2009].

HSC from New Indian Model School-Dubai –U.A.E [2004-2005].

SSC from Our Own English High School –Dubai- U.A.E [2003-2004]. WORK EXPERIENCE

Organization Job Profile

BASF Construction

Chemicals UAE LLC-

Dubai, UAE

(MBCC Group)

December 2013- January

2021

Credit Risk Management / Collections and Accounts Receivables Officer Key Responsibilities handled:

Assess creditworthiness of existing customers.

Perform credit checks, analyze credit decision about credit applications

Handling Order management and Order releasing of accounts based on the payment information provided by team.

Analyzing credit limit to accounts based on customer centricity and sales forecast and routing for approvals to management when needed

Forecasting potential risks and adhering to credit policies as per company guidelines.

Increased Collection Effectively in last 3 months in UAE market

Generating monthly statements, informing customer on overdue payments etc.

Monitoring customer wise ageing (Monthly and Bi Monthly)

Daily cheques scanning and banking transactions uploading to HSBC system.

Reaching collection targets to reduce company debts and reduce DSO in region and monitoring overdue provisions.

Regular meeting with sales team to analyze customer and provide update on payment and advising on necessary action plans to collect overdue debt.

Handling accounts receivables, payment postings / receipts allocations, and customer accounts reconciliation.

Ensuring invoices with supporting documents are sent to customer to ensure payment done on or before due date,

Customer Visits to ensure customer relationship, negotiating on secured payment terms, resolving payment issues

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Al Razouki International

Exchange Company LLC-

(Head Office)

Dubai, UAE

September 2012-

December 2013

Administrative Officer (Operations).

Key Responsibilities handled:

Handling all customer operations for WPS and Money Products.

Managed queries from customers and branch operations queries.

WPS management and uploading file to CB UAE server.

Handling Western Union customer queries and coordinating for cancellation / requests from branches.

Analyzing problems of customers and reporting to management.

Regular meeting with branch managers and customer to improve customer satisfaction.

Analyzing problems faced by customer and focusing on ways for resolution. Mahindra Finance –

Vadodara, Gujarat – India.

June 2011- July 2012

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Assistant Manager / (Management – Operations)

Key Responsibilities handled:

Monitored the business process and trends in the market.

Analyzed customer behavior and spending pattern in city and rural areas.

Interacted with customers to know their requirement of loan products.

Fostered excellent relationship with Dealers and analyzed their problems faced.

Suggested changes to the management for improving Dealer relationship.

Database Administration for enquiries generated by Sales Team.

Increased the Client Retention ratio towards Mahindra brand from 7.6% to 9.2%

Prepared daily and monthly business reports for the management.

Actively coordinated and managed the Sales Team for lead generation.

Scheduled and planned weekly / monthly meetings for the branch.

Responsible for organizing Events for display of company’s products to improve the Sales Numbers.

KEY SKILLS

Good communication and interpersonal skills.

Excellent team player, can work individually also.

Strong negotiating skills.

Proactive and go getter attitude.

Problem solving skills and strong analytical skills.

Strong Leadership skills and customer relationship.

Ambitious, enthusiastic, excellent learner.

COMPUTER SKILLS

Operating System- Windows.

MS Office 2013- Word, Excel, Power Point.

SAP -S4 Hannah, SAP Cobalt- Z2L, MABAS, ZFP, UKM_Case

Design tools- Circuit Maker, MATLAB.

Layout Tools- Quartus-II.

Programming- C,C++

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ACHIEVEMENTS

Actively participated in the “Road Show Event” during Summer Internship with Bell Ceramics Ltd.

Stood as the school topper in the 12th standard HSC Exam- March 2005. PERSONAL PARTICULARS

Date of Birth : 23rd April 1987.

Languages known : English, Hindi, French, Tamil, Malayalam, Gujarati & Arabic (Workable knowledge).

Hobbies : Playing Keyboard, Listening to music, Playing Cricket. Interests : Meeting and interacting with people, Travelling, Marital Status : Married

Srikant Ganesh Parmeshwar.

Ahmedabad



Contact this candidate