RESUME

Dileep Lawrence Mobile No: 91-974*******

Email: adnc4u@r.postjobfree.com

Career Objective: Pursuit to work in a professional atmosphere that enables me to cope up with the latest technologies and scope for widening the spectrum of my Knowledge

Brief Overview: Having around 9+ years of total experience in Finance & Accounts in a MNC/BPO computerized environment. Well experienced in O2C, Cash & Bank, Forecasting and Budgeting & Quality Tools and Auditing. Excellent communication, Client relationship and People management skills with 3 remote transition.

Work Experience:

Financial Acct Advisory Analyst – ACCENTURE Sep 2015 – March 21

Operation Responsibilities:

Managing the O2C-AR process for Oil & Gas Industry, EMEA region.

People Management – Handling team size of 7 people, addressing their issues, Leaves, Backup creation.

Hands on experience in assessing existing process, aligning to best process in business and writing DTP’s and Flow charts in MS Word & VISO.

Review calls - lead the Daily, Weekly and Monthly review calls with the customers and clients.

Process under supervision

Responsible for Cash Flow Forecasting.

Managing Bank Reconciliations & upload Automation file to SAP and rectify errors.

Raising Loan and Cash call requests.

Intercompany Payments/Netting.

Timely payment of the outstanding vendor (on the due date).

Perform EPG (Experian Payment Gateway) to interface files from SAP to bank.

MIS (Management Information System) - Preparing various reports to stake holders of the business.

Researching and responding to customer inquiries through CRM Slingshot.

Responsible for UAT (User acceptance testing) for a tool Web-collect during the implementation phase – Educated and conducted training session on the tool for the entire team to work in live environment

Audit - Review the Audit queries & co-ordinate with the team to collect all the required documents.

Setting up QC framework for all Critical and Key process

Identifying potential process improvement ideas

Key Achievements

Successfully migrated the process from client location by mapping existing client process maps to the best process in the business. Resulted into Standardized process, Shared E mail Box and Enhanced Process. Recruited the right people with experience who can fit for the role, preparing training plan, ensuring smooth transition from training to Production

Associate & Senior Associate - EXL Service LTD Jan 2012 – Sep 2015

Managed end to end O2C process for Media Industry.

Hands on experience in writing DTP’s and Flow charts in MS Word & VISO.

Review calls - Had to lead the Daily and Weekly review calls with the customers and client.

Process under supervision

Single-handedly taking care of the process.

Setting up new accounts and contracts on the system

Updating any amendments on existing accounts and contracts.

Billing customers using services on a stipulated billing cycle.

Handling Billing inquiries and requests through Sales Force.

Applying the payments to corresponding customer accounts in all modes.

Monitor customer account details for non-payments, delayed payments.

Determine payment schedules with customer

AR Reconciliation

Maintaining Unapplied and Unidentified payment value and count as per the agreed SLA

Processing Debit & Credit Match

Processing QC for all Critical and Key process

Educational Qualifications:

Course

Board/University

Year of Passing

B. Com

Bangalore University

2010

PUC

Pre-University Board, Bangalore

2007

SSLC

Karnataka State Board

2005

Computer Skills:

MS Office. (Excel, Word, VISO & PowerPoint)

Operating System – Windows XP.

Financial Applications worked on (ERP):

SAP, Sales Force, CRM Slingshot, Sage, PeopleSoft and JD Edwards

Citrix Environment

Tally

Personal Details:

Father’s Name

R D Lawrence

Date of Birth

20-01-1989

Nationality

Indian

Marital Status

Married

Languages Known

English, Hindi, Kannada, Telugu, & Tamil

Place: Bangalore

Date: (Dileep Lawrence)

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