S Y S T E M S A N D D I A L E R S
W O R K E D B E F O R E
-Google docs
-Google sheets
-MS Word.
-Calltools
-Ring Central
- Zoiper
-Skype
- Adobe PDF editor
- Go Daddy Livechat
Quezon Province, PH 4325
live:.cid.2e11fe97c041c27f
https://www.linkedin.com/in/s
arah-mae-peña-1a1739172
adnc4h@r.postjobfree.com
C O N T A C T D E T A I L S
S K I L L S S U M M A R Y
Ability to adapt different
environments and situations
Teamwork oriented
Assertive and dedicated
member and leader
Can build good rapport,
empathy
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E / V I R T U A L A S S I S T A N T
SARAH MAE PEÑA
E D U C A T I O N A L H I S T O R Y
Studied Basic Accounting and Busines Ethics
Minor in Financial and Marketing management
Leadership Awardee batch 2018
Dalubhasaan ng Lunsod ng san Pablo
BS Business Management Major in Human Resources
Management 2017-2018
O B J E C T I V E S
I am seeking a challenging but rewarding opportunity with your company where I will be able to develop and
perform my expertise, educational background, and ability to work well with people, which allows me to
grow personally and professionally, for me to utilize my progressive experiencensand skills.
W O R K E X P E R I E N C E
Answers live chats and emails for inquiry, repair and technical issues for CPAP supplies and equipments. Handles outbound and inbound calls regarding placing of order online, inquiries, and consultation for minor repairs.
Sales & Chat support Representative
Respshop & CPAPMAN Jan 16, 2019 - August 20, 2020 Appointment setting for patients who would like to do HIV testing.
Calling patients for monthly medication.
Back-end support for Insurance enrollment.
Customer Service Representative
Alive & Well Community Partners Sept. 12, 2020- May 18,2021