Executive Secretary Office
Resume:
A little about Myself
Dear Reader,
Aiming to get associated with a reputed organization, I would like to apply for a suitable position in the area of Administration, Sales & Purchase Coordination & Executive Secretary.
I am highly organized, innovative, adaptive and self motivated professional with extensive experience of 10 years.
Not limited to the mentioned expertise, I am very analytical, thorough in comprehensive administration strategies and developing innovative ideas for better outcomes.
I look forward to meet you in person for more detailed discussion. Your’s Truly,
Mitali Patadia
**********@*******.***
Encl.: CV
Mitali Patadia
**********@*******.***
I am highly adaptive & focused administrator with combines experience of 10 years. Looking for a reputed
organization to serve for long.
Area of expertise
Career History
Company: Jinou Trading LLC – Dubai, UAE
Designation: Administration & Sales Coordinator
Duration: Sep.’15 - July’17
Roles and Responsibilities:
• Prepare commercials offers
• Validate the price & deliveries with suppliers
• Assist the sales team to achieve their target
• Manage the quotations, timely deliveries to the clients.
• Responsible to avoid the errors & time clash from internal suppliers to the client’s deliveries.
- Administration - Executive Secretary
- Sales Coordination - Purchase coordination
- Client Relationship - Cross Selling
• Coordinate with the transport team and plan the routes to reduce the number of deliveries with maximum supplies.
• Take care for the online marketing of the company
• Regularly update the price list of the products.
• Make sure the stock on papers matches to the actual.
• Prepare monthly reports.
• Report to MD & work on the better outcomes & productivity. Company: Forever Precious Jewelry & Diamond Ltd - India Designation: Executive Secretary - MD
Duration: Dec’11 – Dec’12
The company supplies an extensive range of fine jewelry and accessories to the country’s most quality conscious jewelers and jewelry manufacturers. It is a leading corporate for designer & custom jewelry in India with collections featuring the most exquisite designs. Worked as an Executive Secretary to MD.
Roles and Responsibilities:
• Manage & Coordinate MD’s Diary & arrangements.
• Liaise with Executive, Sr. Management & Board Members
• Responsible for handling the VIP Guests & Delegates of the company
• Manage all the travel arrangements & stay for the National & In- ternational trips
• Attend meetings and present minutes of meeting
• Assist with the multiple projects of the company
• Manage confidentiality on the documentation & communication.
• Liaise with Clients & Suppliers for follow-up
• Deal & manage ongoing legal cases on MD’s behalf and keeping records of the same.
• Maintaining records of local & overseas correspondence. Company: Betec Cad Ind. (FZC) – Dubai, UAE
Designation: Executive Secretary – MD
Duration: Oct’06 – Nov’10
The company is one of the leading manufacturers of HVAC products (Heat- ing, Ventilating & Air Conditioning products) in the U.A.E Roles and Responsibilities:
• Manage & Coordinate the flow of information both internally and externally
• Prepare and manage correspondence, reports and documents
• Supervise any support staff and ensuring all office policies and pro- cedures are being implemented.
• Organizing meetings, travel schedules and hotel arrangements.
• Coordinating for International purchases and sales on MD’s behalf.
• Dealing with leading int’l laboratories e.g. UL (USA), AMCA (USA), ETL SEMKO (USA), CERTAIRE (UK), etc. for testing, approvals and certification.
• Maintaining purchase records, testing and certification of the prod- ucts.
• Dealing with leading Int’l Suppliers like Sinko – Japan & Taiwan, Ebara Shinwa – Thailand, etc. and clients on behalf of MD
• Assist MD on costing of the products.
• Correspond to Potential customers for higher volume of business.
• Reporting to M.D. for complete operation.
Company: Godrej & Beyoce Ltd.- India
Designation: Executive In-charge: Service Centre (Appliance Division) Duration: July’05 – Sep’06
This is one of the well-known and leading groups of companies dealing in Home Appliances in all over India.
Started as a back-office Executive and soon was promoted to look after Ser- vice Centre complaints (Appliance Division) as an Executive in charge to a team of 40 people for Ahmedabad Territory.
Roles and Responsibilities:
• Manage & Prepare daily reports.
• Prepare Quotations
• Handling full replacement complains for Ahmedabad Territory.
• Workout & approve, based on genuine faults for requirement on re- placements
• Getting approval from H.O. for replacement.
• Cross check the faults with concern department for the complains to resolve the matter
• Reviews & determines the priorities and routes incoming correspon- dence, reports, requests and instructions as required. Company: Eureka Forbes Ltd- India
Designation: Customer Care
Duration: Jan’03 – June’05
Eureka Forbs LTD. is one of the well-known home appliances company in In- dia.
I worked as a Customer Care Representative and effectively reduced the ra- tio of complains which was given us as a target.
Roles and Responsibilities:
· Handle Walk-in Customers.
· Understandings client’s requirements and coordinating with techni- cians.
· Allocating complains to the technicians, territory wise.
· Logging all the complaints in the system, updating the status and close it once it is resolved.
· Manage after sales service.
· Giving daily reports to higher authorities.
Educational Credential
Bachelor in Commerce
Leisure & Hobbies
• Travelling
• Interacting with people and Social Networking
• Professional Networking
Personal Details
Date of Birth : 19th November 1984
Gender : Female
Marital Status : Married
Languages Known : English & Hindi
Nationality : Indian
Driver’s License : Hold a Valid UAE Driving License
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