Objective

S.A. DUSHYANTHA SAMPATH

Executive Housekeeper

“Clean Manager-Go Safe” Hotel certification

** ******** **** –DCT-AUH-UAE

Aspiring to be a part of dynamic and fast growing organization having motivational work environment and I am looking for a challenging assignment that will foster my career advancement and long-term relationship in an organization where my knowledge/experience and talent could make significant contribution towards organizational objectives with my PDP.

Strength

Ability to maintain efficient operation and administrative process, Ambitious, enthusiastic, quick learner, effective, optimistic, organized having excellent interpersonal and communication skills. Known for warm personality, sense of humor flexible in nature ability to see.Work under pressure willing to undergo training, work with details.

Communicative, Open minded Team player. Good interaction with people, Guest oriented situation objectively, problem solver.

High personal expectation with determination and energy to achieve.

Honors

Awarded - best Employ of the month in September 2003 (Crowne Plaza hotel -IHG)

Awarded - best Employ of the year in December 2003 (Crowne Plaza hotel-IHG)

Nominated - Winning Ways star and brand hearted Manager in 2013 (Crowne Plaza hotel-IHG)

Trainings

Hygiene safety & Preventive action training to handle internal and external customer COVID-19/Chemical training “ECOLAB”

Two Seasons hotel and apartment CORE VALUE- (*relaxed & friendly-*helpful & loyal–*trust-*accountability-*improvement)

Craft trainer (how to make SOP /IHG)

Certificate holder for “Housekeeping operation” by American Hotel and Lodging Education Institute

“I clean”, “I Q” trainings. (IHG brand)

Cross exposure training in Dubai Festival City (Intercontinental Hotel and Crowne Plaza Hotel)

Training conducted in IHG - “LEADING OTHERS” on leadership competencies- with*Thinking Ahead, *Champion Change,*Lead and Develop people,*Drive for result and *Work collaboratively (IHG brand)

IHG brand culture (Wining ways) *Do the right thing,*Show we care,*Aim higher,*Celebrate different and *Work better together.

IHG brand behaviors –Create confidence, Encourage success and Make it happen.

Passionate with

Team building with inspirational skills, Detail observer, Learner from the other end, Music- instrumental player, Friends, Cricket, Swimming and Volleyball.

Social media-LINKEDIN

Contact

Mobile - 009**-**-*******

E-mail

adnc3i@r.postjobfree.com

Personal data

Nationality - Sri Lankan

Religion - Roman Catholic

Sex - Male

Date of birth - 08th of January 1974

Reference

Upon request.

Work experience

Premier Inn (ADIA) certified hotel -“GO SAFE” certification by DCT

Executive Housekeeper (HOD-reporting to General Manager)/Renovation project in charge.

(300 rooms) P.O. Box 95219, Abu Dhabi, U.A.E.

Two Seasons hotel and Apartments – Housekeeping Manager

Assistant Housekeeper – (Current-Green Globe Certified 1010 rooms) 2019 onwards Two Seasons hotel and Apartments, Dubai Internet City, Sheikh Zayed Rd’ Dubai, U.A.E.

Gloria hotel and Apartments – Housekeeping Manager/Renovation project in charge

Assistant Housekeeper – 2016-2019 Gloria hotel (Green Globe certified 1010 rooms), Dubai Internet City, Sheikh Zayed Rd Dubai, U.A.E.

Crowne Plaza hotel - Assistant Housekeeping Manager/Renovation project in charge

IHG 562 rooms 2011-2016, Sheikh Zayed road,Dubai,U.A.E.

Senior Housekeeping Supervisor - Special task force for Intercontinental hotel - Beirut, Lebanon, 2008 (IHG) by CPD.

Senior Supervisor + club floor - Crowne Plaza hotel - 2007 Dubai U.A.E.

Corinthia Bab Africa hotel - Housekeeping Supervisor

Corinthia Bab Africa, Tripoli, Libya - 2005-2006.

French Embassy, Sri Lanka

Personal butler - to the French ambassador -French Embassy, Sri Lanka – 2005.

Crowne Plaza hotel- Room Attendant

Crowne Plaza hotel, 1998-2005 – Sheikh, Zayed, Dubai U.A.E.

Primary responsibilities

Set departmental KPI / KBO and drive for results.

Special arrangement as per the DCT (AUH U.A.E.)- to handle internal and external customers- from OLD NORMAL to NEW NORMAL (COVID-19 self-assessment).

Deficiently/problem solving. Diplomatically handling guest complains.

Liaise regularly with staff and internal department.

Assist and train new staff with SOP awareness.

Preparation of daily reports, weekly, monthly and CAPX reports etc.

Updating guest profile, where needed in OPERA.

Monitor cleanliness/schedule of the guest room areas, public areas (including outlets) conference rooms, lobbies, back of the house, executive officers, staff lockers and rest rooms etc.

Ensures that all company standards of quality and cleanliness are maintained at all the times whilst meeting the needs of business with company standard, (Company Mission & ---Vision/Brand Standard)

To supervise and influence the respective staff to provide safe hotel, excellent standards of Housekeeping service to all hotel guest and assist the Hotel General Manager in the entire operation of the company.

Inventories and maintain equipment/ par stocks such of linen, chemical and guest amenities etc.

Controlling expenditures of the department. (P & L report)

Office process and administration

Department WEEKLY report, monthly TREND report & CAPEX.

Damage/Missing property reports.

In-house Project and other inventory reports.

FIRE, LIFE, SAFTEY department records.

Guest survey (GST)-social media records (Trip-Advisor, Booking.Com, Revinate etc.)

Staff daily allocation/leaves and vacation plans.

Budgeting (P&L reports)-Monthly consumables & Hotel WIN CARD.

Green Globe sustainability /waste management records (REDUSE, RECYCLE, REUSE), CSR and other activities.

Opera, Excel, Word, QEMS, Hornbill (records), FBM.

Staff training records with Learning & development dept. & Recruiting staff (HR dept.)

Education

Certification- “Housekeeping operation” by American Hotel and Lodging Education Institute.

Certified Hotel Management in Sri Lanka Hotel School.

General Certificate of Education (O/L) Examination in Sri Lanka.

I hereby certify that the particulars given in this application are true and accurate in every detail and reflect a fair position on my circumstance.

Sincerely,

Solanga Arachchige Dushyantha Sampath,

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