PHILIP WOOD

603-***-**** adnbyu@r.postjobfree.com

Exeter, NH 03833 LinkedIn

Summary

Accomplished management professional with diverse experience in insurance, manufacturing, and consulting industries. Proven record for process improvement, project management, and successful design and implementation of organization systems. Recognized as a problem solver with integrity and making valuable contributions to business objectives and bringing order from disorder.

Specialties

- Lean and Six Sigma - Project Management - Kaizen Facilitation

- Trainer and Coach - Metrics Development - Quality Control/Assurance

- Demand/Capacity Analysis - Project Management Office - IT Compliance

Professional Experience

THE RIVERSTONE GROUP, Manchester, NH

Principal Continuous Process Improvement Consultant 2018 - Present

Responsible for documenting and measuring operational processes, extracting, and analyzing process data to develop strategies that drive value added improvements across the organization.

Planned and implemented a classic process improvement effort for the Notice of Loss process utilizing kaizen sessions with a DMAIC framework, resulting in the elimination of 28 process steps with an overall effort reduction of 33%. Received glowing words from the Notice of Loss team.

Planned and led effort within Insurance Operations to optimize the relationship between the real demands upon resources and capacity utilization. Scope of analysis was across 7 departments, 62 processes, 1000 tasks, and 25 Subject matter experts. The completed analysis of the Reinsurance department’s processes was reviewed with the Chief of Insurance Operations whose feedback was that the tool was “fantastic”.

L3 TECHNOLOGIES, Woburn, MA

Manager, IT Risk and Compliance 2017 to April 2018

Responsible for process improvement, implementation, and management of Information Technology General Controls (ITGC) as defined by industry standards (e.g., COBIT).

LIBERTY MUTUAL INSURANCE, Dover, NH 2004-2017

Manager, Project Governance 2012 to 2017

Functioned within the project and portfolio management team to operationally lead, manage, coordinate, and streamline all aspects of IT Program Governance to support the software development process.

Coach/Project Manager, PMO 2011 to 2012

Worked within the program management office as a mentor supporting the associated project management and governance processes (e.g., End to End SDLC, Reviews, Change, Risk, Funding)

Process Improvement Consultant 2007 to 2011

Part of a team of two that built, implemented, trained, and facilitated lean process improvement (DMAIC) efforts within maintenance and development teams across all Commercial Markets.

IT Project Manager, Sarbanes-Oxley Deployment 2004 to 2007

Led team and managed schedule development, deployment, and training of requirements associated to Sarbanes-Oxley (SOX) compliance across Commercial Markets IT resulting in successful Attestation.

PLYMOUTH ROCK ASSURANCE CORP., Boston, MA 2001-2004

Senior IT Project Manager, PMO

As an integral part of the Project Management Office, managed enterprise-wide efforts that built and supported the project management processes. Created and maintained a project governance and tracking system for the organization that helped to ensure consistent project delivery.

OMGEO-THOMSON FINANCIAL COMPANY, Boston, MA 2000-2001

Manager, PMO

Drove initiatives for development of procedures, processes, techniques, and tools for comprehensive project management of scope, communication, and risk identification/mitigation. Acted as change agent by mentoring, educating and coaching members of the project management/development teams.

CGI IT MANAGEMENT CONSULTANTS, Andover, MA 1996-2000

Director of Quality, Project Manager, Software Tester

Worked with Senior Vice-President to establish strategic quality objectives as a member of CGI’s core corporate management steering team to guide the growth of the quality system in its entirety. Achieved progressive advancement - promoted from Software Tester to Project Manager, to Director of Quality.

Responsible for the implementation and quality certification of project management methodology to the international standard of ISO-9001 (7 separate business units over 3 years).

Facilitated continuous improvement using problem solving tools and identifying trends.

Managed Corrective/Preventive Action system (CAPA)

Worked with Senior Vice-President to establish strategic quality objectives as a member of CGI’s core corporate management steering team (5) to guide the growth of the quality system.

Maintained and improved the quality system by conducting internal audits/statistical analysis, coaching, and mentoring members, and passing on the vision.

OWENS-BROCKWAY PLASTICS MANUFACTURING, Newburyport, MA 1987-1996

Quality Assurance Manager, Lean/Six Sigma Coordinator, Shift Foreman

Developed, implemented, and fostered quality control and lean/six sigma/SPC systems designed to ensure continuous production of quality injection molded plastic containers. Managed a quality assurance staff of nine. Achieved progressive advancement - Shift Foreman, to Lean/Six Sigma Coordinator, to Plant Quality Manager.

Designed/Set up Supplier Quality Process

Implemented lean/six sigma system. Utilized tools such as SPC, Control Charts, Control Plans, Capability Studies, and DOE. Reduced 50% scrap rate to 5%.

Implemented computerized quality assurance measurement system in QC lab. Gage R&R.

Education

Bachelor of Science, Industrial Technology, Southern Illinois University, Carbondale, IL

Professional Development

Lean Six Sigma Black Belt – Aveta Business Institute #ogTzQU46ek

Lean Six Sigma Green Belt – Liberty Mutual

Certifications

Certified Scrum Master (CSM), Scrum Alliance # 650899

Master’s Certificate in Project Management, The George Washington University

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