CURRICULUMN VITAE OF

MOTSHEOA NAKATA

.

PERSONAL DETAILS

NAME : Motsheoa Emogal

SURNAME : Nakata

DATE OF BIRTH : 1998/06/27

ID NUMBER : 980**********

GENDER : Female

NATIONALITY : South African

CRIMINAL RECORD : None

CONTACT NUMBER : 066*******/ 067*******

ADDRESS : 851 Oleander street

Mapleton

Vosloorus

1459

MARITAL STATUS : Single

HOME LANGUAGE : Sesotho

OTHER LANGUAGES. : English

Isizulu

EDUCATIONAL QUALIFICATIONS

HIGHEST GRADE PASSED : 12

YEAR : 2015

SCHOOL : Leondale High School

SUBJECTS : English

Afrikaans

Mathematics

Physical Science

Life Orientation

Life Science

Geography

Tourism

INSTITUTION : ENT CALL CENTRE (PTY) LTD

COURSE DETAILS : Inbound and outbound call centre

Telesales

Communication skills

Field marketing

Sales training

Telephone Technique

Debt collection

Principles of call centre

Tele marketing

Basic and Advanced Customer service

INSTITUTION : MALATJI SPECIALISED SERVICES

COURSE DETAILS : Objection handling

Selling techniques

Team work skills

Identifying buying signals

Closing techniques

Time management skills

WORK EXPERIENCE

COMPANY : Transnet Freight Rail (Techno girls)

POSITION : Internship(job shadowing programme)

DURATION : 2012-2014

COMPANY : ITalk financial services

POSITION : call centre agent

DURATION : 2016-2017

COMPANY : Addidas outlet store

POSITION : Sales associate

DURATION : 2017- 2020

COMPANY : RAGE

POSITION : Customer Care Consultant

DURATION : 2020

REFERENCES

NAME :Prudence Mogoerane

POSITION : Class teacher

CONTACT :082*******

NAME : Pule

POSITION :Transnet manager [FREIGHT RAIL]

CONTACT : 011-***-****

POSITION : Team leader

NAME : Teboho

CONTACT : 079*******

NAME : Griffits Stone

CONTACT : 074*******

POSITION : Store manager

NAME : Mathapelo Moye

CONTACT : +27-67-164-****

POSITION : Call Centre supervisor

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