Director Human Resources

Senior Human Resources Leadership

Professional Achievements and Expertise

Human Resources Director Mission Viejo, CA 2018 to Present

Southern California Sunrise Recovery Center, LLC

Serves an executive leader on the team overseeing both human resources and various programs within the organization reporting to the CEO and COO.

Implemented Staffing and Recruitment Practices allowing for significant drops in recruiting and retention costs while increasing retention year over year allowing for faster planned growth and expansion.

Lead a team of five directors with 10-20 direct reports each to develop a values-based culture and brand.

Improved employee workflow through evidence-based practices creating a 35% increase in efficiency aiding with continual growth within the organization.

Devised templates and software modifications to increase insurance communication and enhanced clinical documentation to raise revenue year over year.

Grew the organization from one location in 2018 to seven locations at the beginning of 2021.

2018

2019

2020

Employee Retention

+20%

+37%

+62%

Recruitment Costs

-22%

-31%

-54%

Growth Percentage

50%

120%

250%

Human Resources Executive Costa Mesa, CA 2016 to 2018

Clean Path Behavioral Health

Managed six directors and a total of 12 departments through human resources recruiting and developing significant leadership talent within each department.

Piloted a new scheduling platform for all logistics increasing productivity throughout the clinical departments generating a 30% increase in revenue year over year.

Reduced staff by 26% increasing revenue year over year by an additional 15%.

Successfully partnered with three universities to provide intern students to increase efficiency within the clinical program, all graduate level students aiding with reduction in payroll costs and increasing new diverse knowledge within the clinical departments.

Lead a leadership training department for various colleagues within the industry creating more collaboration and business referrals increasing business to business referrals by 40% within one year.

Patrol Officer II & Detective San Diego, CA 2011 to 2016

San Diego Police Department

Developed the drone training program for the City of San Diego and became an expert witness in drone UAV protocols within the State of CA.

Credentialed as an expert witness in narcotics from 2014 to 2016 and testified in numerous cases.

Credentialed as a disaster management expert with ICS 100 to 800 certifications and FEMA ID.

Psychological Emergency Response Officer (P.E.R.T. Team) assisting in over 100 violent suicide incidents.

Worked investigations in a number of specialized units to include gangs, narcotics, human trafficking and economic crimes.

Organized and lead active shooter training, crisis management and crime prevention training for Kaiser Permanente hospitals, SHARP hospitals, Irvine Company, and a number of other large 10,000 plus employee organizations.

Intelligence Specialist Georgia, Virginia, & International Locations 2001 to 2011

U.S. Army (Active Duty and Reserve)

Organized and lead numerous short deployment operations overseas with various other agencies.

Developed and managed foreign assets to complete objectives in various locations.

Trained and developed other specialists in Jordan and other various locations.

Collaborated with other countries military leadership to complete objectives abroad.

Trained over 1,000 soldiers within my career in various capabilities and specifications.

Designed and implemented strategies to increase efficiencies in completing objectives causing a positive increase in collaboration with other countries forces.

Corporate Trainer Irvine, CA 2004 to 2008

Pacific Dental Services, Inc

Piloted a training program for executive leadership involving multi-best-selling authors and international public speakers including Ken Blanchard, Ron Jensen, and the John Wooden Foundation to increase executive talent.

Increased Executive retention to include owner partners by 35% within 24 months with a final increase upon my departure of 62% retention.

Designed a new approach to case acceptance (sales) within the remote office locations increasing sales over 3 years by 42% for a total of $18.5 million in revenue averages per year once implemented.

Increased employee retention by an average of 14% each year while decreasing staffing through more efficient management practices by 22% year over year averaged.

Education and Credentials

Doctorate in Applied Clinical Psychology Graduated 3.8 GPA

The Chicago School of Professional Psychology

Master’s in human resources Graduated 3.7 GPA

Chapman University

Master’s in Public Administration Graduated 3.8 GPA

Chapman University

Bachelor’s Degree Graduated 3.9 GPA

Brandman University

Adjunct Professor Credentialed in Organizational Leadership, Criminal Justice, Graduate level therapy course work, and various electives. Adjunct professor for Argosy and National Universities from 2015 to present.

Professional references available upon request.

LinkedIn Profile: www.linkedin.com/in/dwight-dunagan-psyd

High Performance Talent Acquisition

Performance Compensation Initiatives

Change Management & Reengineering

California Employment Law Expertise

Employee Retention, Diversity, and Inclusion Expertise

Training Development & Executive Coaching

Multi-Disciplinary Collaboration

Designing and Transforming Cultures

Senior Human Resources Executive who has designed and shaped cultures in both government and private organizations for over 15 years. Employs current human capital practices with grassroots servant leadership tactics to attract and retain top talent. Develops and implements executive strategy to motivate people while increasing financial stability to exceed to organizations objectives through various economic cycles.

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