LYNELL M. LIGHTELL

**** ******* ***** **. ********,GA 30152

504-***-****

adnbjz@r.postjobfree.com

OBJECTIVE

Currently looking to obtain and growth in an position while utilizing my customer service skills in the administration/receptionist field, while building rapport with clients/customers within the company.

SKILLS & ABILITIES

Customer Relation Skills. Service Orientated.

Strong Organizational Skills.Self Starter

Microsoft Office.. Adaptable.

EXPERIENCE

Customer Service Rep/NCourt

January 2019-August 2019

● Manage account information over the phone.

● Research and distribute valuable information to each citizen and court house.

● Handling a rapid work pace with a high call volume. Indirect Sales Rep. Edge INC.

September 2018 - October 2018

● Prospected and set up new indirect dealers accounts.

● Trained, supported and motivated indirect dealers to sale services.

● Operated 8-switchboard phone, while multi-tasking with inbound calls. Assistant Teacher Smyrna Bilingual Academy

August 2017 - September 2018

● Led educational games and group activities; provided multifaceted teacher/classroom support; and assisted special-needs students with classroom learning, task execution and language expansion.

● Developed trust and rapport with children, providing assistance to teachers and engaging students in learning activities and positive behaviors to optimize their understanding of lessons.

● Aided students in reaching cognitive and development milestones, ranging from language acquisition and social skills progress to standardized test score improvements of up to 35% annually per student.

LYNELL M. LIGHTELL

Beauty Advisor Macy’s

March 2016 - August 2017

● Set and achieve personal sales goals while supporting the goals of the team

● Greet customers in a timely professional and engaging manner

● Initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs

Administrative Assistant BJ’s Beauty Outlet

April 2014- January 2016

● Adeptly handle administrative matters including screening calls, managing calendars, planning meetings, composing documents and organizing offices for efficiency.

● Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.

● Intermediate user of Microsoft Office; quickly learn and master new technology. REFERENCES GIVEN UPON REQUEST

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