Derrick Jackson

**** * ******* ** ******, NC ****3 254-***-**** adnbfg@r.postjobfree.com

Project Manager – Business Planning and Operations

Committed and proven professional with 15+ years of expertise and experience directing organizational operations. Highly skilled in projects and programs across a wide range of functional capabilities. Collaborate with multiple agencies and organizations while managing dozens of cross-functional personnel and millions of dollars in critical assets, facilities, and equipment with targeted integration of Quality Control and safety specifications. Exceptional expertise in budget planning, logistics, and procurement with demonstrated proficiency in comprehensive analysis and assessment of processes to effect continual improvement in comprehensive operations with continuity of results. Stand poised and ready to execute business planning and project management to achieve impactful and lasting results for continued success of select organization. Possess current Top Secret SCI Security Clearance.

Civil Affairs Operations Advisor 01/2014 to 10/2020

USASOC, 1st Special Forces Command, 98th Civil Affairs Battalion (Airborne), U.S. Army, Fort Bragg, NC

Represent senior leadership through structured communication while enforcing policies and regulations among subordinates. Provide Continuity of Operations Planning (COOP) and Disaster Recovery Planning (DRP) support and services. Ensure requirements in development cycle. Create and execute recurring scenarios to test and verify continued capabilities; report lessons learned and process improvement recommendations. Develop long-range training plan for Bay County Emergency Management Center outlining multi-phase scenarios and training.

• Develop and implement Business Continuity and Disaster Recovery Program best practices, strategies, and solutions to include risk assessments, impact analyses, strategy selection, and documentation of procedures.

• Plan, conduct, and debrief mock-disaster exercises, most recently the Bay County Comprehensive Emergency Management Plan (2017) to test adequacy of existing plans and strategies; update plans accordingly.

• Coordinate continuity efforts following disruption events to include emergency management, response, and communications. Develop disaster recovery plans for physical locations with critical assets.

• Manage organizational budget providing updates to senior leadership while assisting with organizational spending forecasts. Coordinate thousands of dollars in contracting requirements and maintain documentation.

• Plan, organize, secure, and manage resources for specified initiatives.

• Manage business processes, IT systems, and supporting infrastructure with analysis of relative impact on, and risk to, essential business functions or information systems for acceptable recovery and resource requirements.

• Plan civil missions requiring risk analyses and recovery; liaise with contract employees and agency personnel.

Selected Accomplishments:

• Managed 30 people in Flint Michigan Water Crisis; coordinated efficient delivery of 300K bottles of water.

• Through targeted action, developed system to manage information and data for 130 headquarters personnel.

• Advised Bay County Emergency Management Chief following Hurricane Irma and Mathew while providing resource control and management preventing duplication of effort while monitoring waste and abuse.

• Assessed and evaluated Bay County Florida’s Comprehensive Emergency Management Plan; provided recommendations for shelter improvements based on specific directives by the Governor’s Office.

• Developed, perfected, and implemented Bay County Comprehensive Emergency Management Plan (2017).

• Served as liaison between Department of State and the Colombian Government concerning Civil Affairs.

Department Manager 01/2013 to 07/2014

632nd Maintenance Company, U.S. Army, Camp Casey, South Korea

As manager of Test, Measurement & Diagnostic Equipment (TMDE) department, supervised six personnel and TMDE Lab in support of 40 separate and distinct entities. Provided counseling, coaching, mentorship, security, and housing for 11 personnel while operating in a foreign and hostile environment. Managed equipment valued at $2M.

• Led subordinates in on-the-job training with direction and oversight of training plans and agency policies.

• Furthered goals of equal opportunity with expert leadership in multifunctional teams consisting of security, procurement, asset and fleet management, budget and financial management, customer relations, travel support, training and management analysis, facilities, emergency preparedness, and safety requirements.

Selected Accomplishments:

• Demonstrated meticulous attention to detail for quality inspection resulting in Certificate of Proficiency Award.

Derrick Jackson (Page 2)

9923 N Roxboro Rd Bahama, NC 27503 254-***-**** adnbfg@r.postjobfree.com

Professional Experience & Achievements

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Quality Assurance Supervisor 01/2011 to 01/2013

61st Maintenance Company, U.S. Army, Fort Hood, TX

As Electronics Maintenance Quality Control and Assurance (QC/QA) Supervisor, managed a team of 22 personnel and operational support staff providing select management services essential to direction and operations. Oversaw 2 TMDE precision calibration labs and 10 vehicles in direct support of more than 100 entities and civilian agencies. Provide technical advice to leadership and communicate requirements, concerns, and issues with Program Manager.

• Formulated policies, managed daily operations, and planned use of materials and human resources while directing administrative activities directly related to providing products and services.

• Monitored customer priorities and administrative support of personnel requirements to include training.

• Devised improved methods to solve significant productivity problems and lead a team of subordinates in developing administrative and operational solutions to overcome organizational challenges.

• Managed calibration and QC programs for dual maintenance facilities while coordinating maintenance and repair for TMDE assets along with status reports.

• Maintained specific files while conducting inspections on The Army Maintenance Management System (TAMMS) records. Made recommendations for Prescribed Load Lists, shop stock, and bench stock adjustments.

• Provided monthly reports highlighting internal issues and outstanding customer delinquencies.

• Managed procurement for maintenance facilities and coordinated organizational and contractor support.

Selected Accomplishments:

• Managed workflow of 15,604 lines of customer equipment, resulting in customer operational readiness rate of 97% far exceeding Department of the Army expectations by more than 2%.

• Facilitated and coordinated 72 hours of Metrology Support Coordinator training; certified 288 personnel.

• Supervised and monitored movement of equipment valued at $5.6M while maintaining 100% accountability.

• As Retention Program Manager, ensured retention of high-quality personnel; improved program by 50%.

TMDE Team Manager 01/2010 to 01/2011

61st Maintenance Company, U.S. Army, Fort Hood, TX

As TMDE Team Manager, supervised 11 personnel while providing feedback on job performance and provided monthly written and verbal counseling to subordinate leaders with information concerning goals and expectations.

• Interfaced and coordinated requirements efficiently and effectively with geographically separated partners in remote locations with more than three of foreign travel and dedicated collaborative work experience.

• Developed tasks, managed resources, and employed administrative expertise to achieve targeted expectations.

• Conducted routine quality reviews to ensure product meets customer guidelines. Documented weekly results for servicing and civilian agencies with account balances and projections reports to prevent delinquencies.

Selected Accomplishments:

• Developed, planned, and implemented a Metrology Coordinator Certification Program; certified 120 personnel.

• Conducted convoy quality assurance/quality control electronic warfare checks ensuring minimal or no deviation from established standards resulting in more than 95 successful combat logistic patrol activities.

Additional Relevant Career Experience:

Test Measurement and Diagnostics, 602nd Maintenance Company, U.S. Army, Fort Stewart, GA, 09/2007 to 01/2010

Education

Bachelor Degree in Interdisciplinary Studies

Major Focus in Project Management, Business Management

LIBERTY UNIVERSITY, Lynchburg, VA, GPA 3.0 Expected Graduation 12/2020

Professional Development

United States Army Training and Certifications:

Advance Negotiations and Mediation

Spanish Oral Proficiency

Additional Relevant Skills

PC skills to include Microsoft Office (Word, Excel, and PowerPoint); Strong analytical, organizational, and decision-making skills; Exceptional presentation skills with hours of documented public speaking and teaching.

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