RAM ACHARYA
Email: ****.*******@*****.*** phone:404-***-****
SUMMARY:
3+ years of experience in IT industry with experience in administration in various environment.
2+ years of experience with Microsoft, Linux and Mac OS operation system.
Hands on networking and connection solutions VPNs, LAN, WAN, DNS, TCP/IP.
Experience in Implementation of Group policy, Patching, Security updates and Microsoft Security hardening for Windows servers.
Expertise in configuring Windows Server 2012 Active Directory Domains, configuring DNS, DHCP, trust relationship, permissions.
Involved in Linux and windows operation Systems, creating users, groups and granting required access meeting the security standards.
Involved in Setting up and administering User and Group Accounts, Resource sharing and Security and Setting up and configuring DHCP, WINS and DNS
Experience working with high availability solutions like Clustering for Software Load Balancing.
Installation and Configuration of SSH, TELNET, FTP, DHCP, DNS.
Installing / upgrading RedHat Linux environment; deployment in a Linux server and its maintenance
Monitoring file system management and providing LINUX support and maintenance.
Installed and deployed RPM Packages.
Configured volume groups and logical volumes extended logical volumes for file system growth needs using Logical Volume Manager (LVM) commands.
Updating YUM Repository and Red hat Package Manager (RPM).
Excellent communication and Interpersonal skills.
Technical skills:
Operating System
Windows Server 2008, Windows 10, 2012 R2, Windows 7, Mac OS. and Linux
Scripting & Cloud
DOS Batch, PowerShell, Amazon Web Services (AWS),GCP
Application and Servers
Microsoft Active Directory 2008/2008 R2, DNS, DHCP, Azure, MSSQL, LDAP Directories, Share point, Office 265
Backup Solutions
Backup exec, Backup Dell and Recovery Manager Tool
Networking
DNS, WINS, DHCP, TCP/IP, NTFS, Ethernet 10/100/1000,WAN/LAN Routing, Routers, Switches.
programming languages
Python, Shell/Bash, DOS, CMD
Education:
Herzing University – Atlanta, GA
Bachelor of science in Information Technology.
Personal Details:
States: U.S. Citizenship
Languages Known: English, Nepali and Hindi
Permanent Address: Reynoldsburg, OH
Professional Experience:
GINSTAR COMPUTER Inc May’20 -Feb’21
Position : Tech Support
Exposure: Hardware and software problem
Key Result Area:
Using diagnostic tools to assess or monitor computer systems requires knowledge of IT skills.
Tech must be able to diagnose, repair, and test computer problems as they arise.
Assist management in creating training materials pertaining to computer troubleshooting and usage
Maintain a working log detailing all required system updates, as well as the date of completion
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Resolve technical issues related to network interruptions
Actively update, maintain and monitor all aspects of computer networks
Installation & configuration of a company’s computer hardware operating systems and applications.
Maintenance and monitoring of computer networks and systems.
Diagnosing and solving hardware or software faults.
Upgrade the operating system.
Repairing motherboards and upgrading firmware.
Troubleshoot network problems related to the computer problem.
Maintaining hardware and software.
Respond to all Customer requests in timely and professional manner.
Managing workstations.
At Cox Automotive Atlanta Jun’19 – Feb’20
Position: IT support
User account management, managing passwords setting up quotas and support
Monitored client disk quotas &disk space usage.
Monitoring Server Health, CPU Utilization, Disk Space and various processes
Creating VM NICs, teaming and configuring VLAN Port Groups
Working on File system and Swap configurations
Troubleshooting the issues on virtualization of machines using Zones on Production Department.
Managing Volumes according to the requirement using LVM and Veritas
User account management, managing passwords setting up quotas and support.
Upgraded Hardware firmware to the latest available
Efficiently worked on troubleshooting installation, network connectivity, certificate validation, DNS Record issues, and integration issues with Lync and Office 365 products.
Maintained, created, deleted Organizational Units (OU) in Active Directory (AD).
Maintaining Safety & Security teams Share point.
Certifications:
CompTIA Linux+
Redhat Certified Engineer (RHCE) Course.
Exposure: RHEL7, Cent OS, Yarn, LVM, RAID Salt Stack, Zabbix, Nagios, Service First,. MySQL
CompTIA A+ Prep
Exposure : Hardware and software issue, installing, repairing and configuring PCs