Margaret N. Dickerson

**** ******* ***** ********, ** 62236 adnbdu@r.postjobfree.com 618-***-****

Education

Southeast Missouri State University Graduated May 2021

Bachelor of Science in Humanities and Social Sciences

Major: Corporate Communication

Minor: Marketing Management and Human Resource Management

Honors: Cum Laude

Related Coursework: Integrated Marketing Communication, Principles of Marketing, Corporate and Professional Communication, Improving Team Performance, Foundations of Human Resource Management

Experience

Chateau Girardeau – Cape Girardeau, MO Feb 2019 – Feb 2021

Server

Interacted with residents creating an inclusive and positive environment for all patrons to enjoy

Assisted residents in making menu choices, demonstrating knowledge of the Chateau and communication skills

Organized and sanitized server stations and the kitchen after each shift to ensure a safe environment for residents

Teamed with fellow co-workers to provide a satisfying experience to all of our residents by effectively communicating with the kitchen and service staff

Monroe County Courthouse Human Resources – Waterloo, IL May 2020 – August 2020

Intern

Drove digital transformation for the county by transferring sensitive employee documents to electronic versions

Created human resource handouts for employees that fostered inclusivity and friendship, while educating the employees of the detrimental effects of gossiping in the workplace

Gained knowledge and expertise of budgeting by attending the department’s weekly meetings

Collaborated with employees to complete outstanding items on their PayCom account

YMCA – Columbia, IL May 2019 – August 2019

Camp Counselor

Maintained a professional and positive attitude while interacting with the kids, parents, and other staff members

Teamed with other camp counselors to ensure a safe and enjoyable environment for the campers

Demonstrated a high attention to detail, consistently gauging the environment and attitudes of the campers

Prepared campers for their daily activities and worked patiently with co-workers to maintain the day’s schedule

Bully’s Smokehouse – Columbia, IL May 2018 – August 2018

Server

Trained staff members on how to effectively take orders using the digital system and all other job responsibilities

Maintained effective communication between management and staff members by having regular conversations on the operations of the restaurant

Resolved scheduling conflicts by collaborating with co-workers to find availabilities on short notice

Provided excellent service to all patrons with a friendly and welcoming attitude

Involvement

Alpha Delta Pi – Cape Girardeau, MO September 2017 – Present

Bid Day Chair

Budgeted $1,500 of the sorority’s funds in an effective manner to capitalize on the resources available

Organized philanthropy events that raised over $30,000 dollars for the surrounding community

Created visuals for the sorority that outlined bid day protocols, theme and required actions for current members

Held a chapter-wide vote on various elements of bid day to get a holistic view of the organization’s goals

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