ACH

OBJECTIVE

Outstanding abilities based on a *0+ year track record of success in devising formulating and implementing ground breaking strategies for daily operations and administration, in a fast-paced demanding environment. Looking forward to making further inroads within a hospitality role that offers challenges and incentives reflecting excellent customer service and business support

SKILLS

Excellent management skills with ability to work accurately and quickly under pressure, great organizational skills, computer skills, quick learner, trustworthy leadership qualities, personal drive, committed to professional development, team player, excellent attendance and punctuality record, passion for success

ALOYSIUS CHRISTOPHER HICKEY

29 TIBBITS AVE, WHITE PLAINS, NY 10606

PHONE 914-***-****

CELL 914-***-****

EXPERIENCE

MGR.HOSPITLAITY • PHELPS HOSPITAL • 2012 – APRIL 2021

PATIENT CARE, STAFFING SCHEDULING, PROBLEM SOLVING, PAYROLL, DISCIPLINARY, HIRING, COACHING, MENTOR, FACILITATOR, PATIENT AND CUSTOMER SATISFACTION, LEADERSHIP DEVELOPER, PATIENT SERVICE RECOVERY, ROOM SERVICE, FOOD AND NUTRITION, HOSPITLAITY SERVICE, TEAMBUILDER.

SR. CUSTOMER SERVICE -PEOPLES UNITED BANK• 2009 – 2012

Account transactions, Account service, Cross selling products, Cash handling,

Additional experience in the hospitality Industry 1976-till date.

EDUCATION

CDM-CFPP • 2015 • WESTCHESTER COMUINITTY COLLEGE

Certified Dietary Manager.

Bachelor of arts • 1980 • Bombay University

Hotel management- Hotel Oberoi Sheraton on the job training program.1976-1989

VOLUNTEER EXPERIENCE OR LEADERSHIP

Knights of Colombus-2015-till date

Red cross-community outreach disaster Program- 2014-2019

Focus on Future Student Mentoring Program-2003-2006

Our lady of Mt. Carmel Church-Fiesta volunteer-1989-till date

White plains Hospital-1989

adnbbc@r.postjobfree.com / adnbbc@r.postjobfree.com 914-***-****

Achievements:

CDM-CFPP-continuing education and continuous improvement.

Hospitality successful -in room dining service operations.

Certificate of 5-year completion at Phelps

Journey of excellence coach mentor, facilitator, Leadership Development, Employee Engagement.

The American dream Award- Successful entrepreneur -Owner of Indian restaurant-Zagat rated.

Focus on future -Chamber of commerce-New Rochelle High School/Iona College

Aspiring leader ship Program Mentor and Facilitator.

Facilitator – Motivating the Work Force-Enabling change- Facilitating Change.

Excellent customer service skills

Career Chronology:

Phelps Northwell Health- Mgr. Hospitality -2019-2021

Phelps Northwell Health-Hospitality Supervisor-2012-2019

Peoples United Bank- Sr. CSA- 2009-2012

Burger king-Asst Manager- 2008-2009

Rangoli Indian Cuisine- 2001-2008

Coney Island Restaurant- 1993-2002

Dawat Indian Restaurant- 1989-2001

Hotel Oberoi Sheraton- 1976-1989